Earnhardt Hyundai North Scottsdale - Service Center

I purchased my Genesis Coupe in July of 2010. For the purchase I worked with Frank Palmisano, Ron K and Muzzy. The sales team did a great job getting me the car I wanted - it took about 3 weeks for it to purchase I worked with Frank Palmisano, Ron K and Muzzy. The sales team did a great job getting me the car I wanted - it took about 3 weeks for it to arrive and for that period they loaned me a new Santa Fe to have something to drive around in (I had sold my previous car on Craigslist). I have had my car serviced 4 times since the purchase and worked witrh Tim each time. He has given me a sense of trust and confidence in what he recommends and has always provided quick and excellent customer service. When I needed a new wheelwell splashguard, Tim gave me an excellent price for the part and the install. It had come off in a car wash. Overall I would be very dissapointed if I learned one day that Tim no longer worked at Discover H. Sincerely, Dave Lewit More

I am always thrilled to make a visit to your dealership for good advice and help with our Hyundai Sante Fe. We will purchase another and just today told some friends of ours that live in Central Phoenix t for good advice and help with our Hyundai Sante Fe. We will purchase another and just today told some friends of ours that live in Central Phoenix that yours is the best dealership we have ever visited and they are considering a purchase from you in the next few months. Tim Hodder and Beth Anne are really tremendous in your service department. I know I will get all the facts before any work is started and also that the work by your service personnel will do it right. Thanks for being here for all of us. Loren and Pat More

I purchased a 2007 Hyundai Santa Fe, and a 2008 Santa Fe Limited for my wife at the Scottsdale Hyundai on Haydon Road. After they closed I took my cars to another dealer that was recommended by Hyundai. I w Limited for my wife at the Scottsdale Hyundai on Haydon Road. After they closed I took my cars to another dealer that was recommended by Hyundai. I was very unhappy with the other dealers service. I was having thoughts about trading both cars in on a different brand. Then I found out that Discover Hyundai was opening just down from the previous location on Haydon. The first time I took my car there I met Tim Hodder. He greeted me immediately upon my arrival, looked up my service records and responded to what I needed done. I have purchased a lot of cars in my day but have never met a service adviser as knowledgeable and friendly as Tim. He is a great guy and makes you feel part of the Hyundai family. I mentioned to Tim that I was thinking about trading in my 2007. He took me and introduced me to Tony the sales manager and to Frank the GM. They gave me a great deal on a 2010 Elantra SE and worked hard to make the deal. When I decided to trade in my wifes car again I went to Tony and Frank and bought her a 2011 Sonata Limited. Again, I will never buy a car from anybody else. Discover Hyundai is a great dealer and I will recommend them to anybody who is willing to listen. More

Tim Hodder, of the Service Department at Discover Hyundai, is absolutely tops in our book for prompt, courteous service, thrown in with a great sprinkling of humor. We especially appreciate the fact Hyundai, is absolutely tops in our book for prompt, courteous service, thrown in with a great sprinkling of humor. We especially appreciate the fact that he tells us in very thorough terms what is needed and, most imporantly, when. Tim advised us a few months ago of brake pads that were wearing on our Hyundai, but that they still had XX amount of surface, and would not have to be replaced for a couple thousand miles. He also told us what to look for that would signal the need for immediate replacement. When we took the vehicle back at the alloted time, they still had sufficient usable surface.On our 3d trip (for servicing) Tim advised that "now is the time". This type of attention to both safety needs and our wallets is one of the things that make his service outstanding. Such fun to deal with, too! Thanks for always making our visits a pleasurable experience, Tim. More

I usually hate going to get my car fixed but Tim and the Discover Team have made it a pleasant experience. Tim always greets me and keeps me informed on everything that is going on with my Santa Fe and it Discover Team have made it a pleasant experience. Tim always greets me and keeps me informed on everything that is going on with my Santa Fe and it is always ready on time. I have never had to wait an extra day to get it back like I had to at another dealership. I love that it gets cleaned too and it always looks better than when I drop it off. Overall, it has been trouble free and I have only had to take it in for routine maintenance and very minor things. I can't wait until I can buy my next Sante Fe from them! More

I have so far have only enjoyed the service department of Discover Hyundai. I have been to several service departments and never had the great experience I have had at Discover Hyundai. Tim Hodder has alwa Discover Hyundai. I have been to several service departments and never had the great experience I have had at Discover Hyundai. Tim Hodder has always stepped up above and beyond my needs. From a noise I was worried about on my Santa Fe to a simple oil change. When I had the noise issue Tim ran my Santa Fe though all the tests and also had it run next to a Santa Fe with the same miles and same year to compare the noise. Each time I have our Santa Fe serviced we receive a free hand wash returning it to us looking better than it did before. I believe a true dealership is not just selling you a vehicle but the return follow up needed to maintain the vehicle. Tim and Discover have always made us feel at home and getting top notch service. With the great experience at Discover we will be looking at purchasing our next Hyundai at Discover. Thanks Tim and Discover Hyundai. Justin B. More

Here's my story why I choose Discover Hyundai for service on both of our Hyundai vehicles. Our first Hyundai was purchased from a Scottsdale dealership that went out of business. Soon, a new Hyundai dealersh on both of our Hyundai vehicles. Our first Hyundai was purchased from a Scottsdale dealership that went out of business. Soon, a new Hyundai dealership opened across the street from the first one. It did not take me long to realize that some of the service team came from the dealership that my wife had several disappointing experiences with. Then I bought our second Hyundai and had the opportunity to experience first hand the marginal service she had experienced. I was asked each time to give them a 10 on the follow up surveys. But a 5 or 6 was the best I could do on a good day. I took my complaints of inconvenience and poor service to their management as well as Hyundai America. The dealership never replied or tried to win my business back. That was all I needed to confirm my instinct. So I sought out another option. That is when I discovered Discover Hyundai of Scottsdale (no pun intended). I called to introduce myself and explained how I wanted to develop a lasting relationship, built on trust and excellence with a knowledgeable Service Advisor. I explained that there were 8 of us in our extended family that were Hyundai owners. That is when I met Tim Hodder. Tim assured me of “working hard to earn my 10”, not just ask for it. Every visit to the dealership has been a pleasure. Every employee greets and acknowledges me personally and makes me feel welcome. I believe they understand the importance that without people like me (“customers”), that they would have not have a job or be in business. For these simple customer-service basics, along with honesty, respect and knowledge, I am fortunate to have these folks on my team. It really pays to discover Discover Hyundai. More

Our experiences at Discover Hyundai have been nothing short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive upbeat attitude, which is present throughout! We challenge any prospective car buyers, or interested parties to visit this dealership! We are confident that the Discover Team will definitely meet and exceed any and all expectations! The "family" atmosphere, attention to detail, and excellent service, make our visits more than worthwhile! Thanks again to Tim and the entire staff at Discover for EVERYTHING you do to separate yourselves from "the norm",...you all ROCK! More

We have (3) new 2011 hyundai Sonatas and take them to this dealership for all their maintenance for a number of reasons. The staff is very knowledeable and professional. The dealership is very clean and this dealership for all their maintenance for a number of reasons. The staff is very knowledeable and professional. The dealership is very clean and has a very comfortable atmoshere. The owner Frank is a pleasure to talk to as well as everyone else. I would not trust our vehicles with any other dealer. M.Riley More

Very Friendly and pleased with the service, the work was not too long and they had me in and out in a good time. I live in Northern Az and an appointment was made to my convenience, really appreciated that. not too long and they had me in and out in a good time. I live in Northern Az and an appointment was made to my convenience, really appreciated that. Looking forward to visit with our new friends. More