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Earnhardt Lexus
Phoenix, AZ
663 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 663 reviews
October 16, 2022
All staff I encountered were professional, knowledgeable and helpful. All questions were answered promptly and well. My second Earnhardt Lexus purchase, repeat customer for the buying experience and servi and helpful. All questions were answered promptly and well. My second Earnhardt Lexus purchase, repeat customer for the buying experience and service department. More
by pbinaz_99
October 16, 2022
Working with Anthony was wonderful! He was friendly, helpful, communicative, and effective. We had a great experience at Earnhardt Lexus and will definitely be back in the future! He was friendly, helpful, communicative, and effective. We had a great experience at Earnhardt Lexus and will definitely be back in the future! More
by smb15
Employees Worked With
Anthony Tomasello
October 11, 2022
Earnhardt Lexus is consistently the best dealership. I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to I had my vehicle in for service. I am a very happy customer and would not consider going anywhere where else. The employees bend over backwards to serve their customers. More
by Robbyn
Employees Worked With
October 03, 2022
Very professional and efficient experience. They found my perfect car! Easiest car buying experience I’ve ever had!! They found my perfect car! Easiest car buying experience I’ve ever had!! More
by TBatcheRDN
October 01, 2022
On 9/30 I experienced a moment of fear when my fob did not start car ( fob was inside purse).. After removing fob from purse the car started. I called and spoke to Lyndsey who told me it was probably the not start car ( fob was inside purse).. After removing fob from purse the car started. I called and spoke to Lyndsey who told me it was probably the fob battery - not the car battery. She told me to come in and and the front desk would change out the battery at no charge. I know it’s a relative small thing, but I truly appreciate a dealership that is there for you. Thank you Earnhardt and employees. Sue Bunch More
by Ssuebunch
Employees Worked With
Lyndsey
September 30, 2022
Very happy with the service I received with Lindsey. I brought my vehicle in for routine maintenance. I schedule my appointment via online and requested a loaner. Lindsey advised that no loaners were av I brought my vehicle in for routine maintenance. I schedule my appointment via online and requested a loaner. Lindsey advised that no loaners were available. She advised that it would be about an hour before my vehicle would be done. She offered to get me a lyft or I could wait. I said I would wait and she said that she would put me on the waiting list and if a loaner came available she would let me know. I assumed that I would be waiting for a while. However, within 10 minutes a loaner was available. The young gentleman that assisted me with the loaner was very professional and was quick in getting me all setup with the loaner. The only negative experience I had was when I picked up my vehicle it was poorly dried after it was washed and was not vacuumed. I never experienced this in previous visits. I now live on the east side of the valley and prefer this location for service on my vehicle due to all the interactions I have had over the past years has been outstanding. Overall, my experience here was 5 stars. Thank you Lindsey and the loaner guy (sorry I did not get his name) for providing great service. More
by jstprada
Employees Worked With
Lindsey
September 30, 2022
The process from beginning to the competition was excellent. Rick schedules so the wait is minimal and pick up is efficient. The prognosis is effective and allows me to determine what I want done. If excellent. Rick schedules so the wait is minimal and pick up is efficient. The prognosis is effective and allows me to determine what I want done. If I have questions Rick provides the appropriate information with out trying to upsell. Thank you More
by jimbatwaf
Employees Worked With
