Rick Johnson
Rick Johnson at Earnhardt Lexus

Rick Johnson

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

4.9
96 Reviews
4.9

96 Reviews

Write a Review

Dealership Experience

31 yrs, 11 mos

96 Reviews of Rick Johnson

October 28, 2026

Dealership Rating
Employee Rating

Exemplary and GENUINE courtesy. Friendliness with a capital F. Service in the 2020s of the 1920s - remember those kindly butlers and chauffeurs brimming over with decorum? More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Ruiz

Oct 29, 2026

Earnhardt Lexus responded

Thank you, Jeffrey, for your wonderful review! We genuinely appreciate your kind words about our team's courtesy and friendliness. It’s great to hear that our service resonates with such a timeless charm. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 28, 2026

Dealership Rating
Employee Rating

Rick, at this dealership, has always gone above and beyond to ensure that my vehicle is roadside. More

by l.geary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Earnhardt Lexus responded

Thank you for your stars! It’s fantastic to hear that Rick consistently goes the extra mile for your vehicle's needs. We appreciate your trust and loyalty, and we’re glad to have someone like Rick on our team to provide you with exceptional service. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 09, 2026

Dealership Rating
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Great customer service. Was greeted timely, then processed by my service adviser and out the door. More

by nrodriquez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Earnhardt Lexus responded

Thank you for sharing your experience! We're glad to hear our team provided prompt and efficient service. Your satisfaction means a lot to us, and we appreciate your kind words. Looking forward to seeing you again for your future needs! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 28, 2026

Dealership Rating
Employee Rating

My wife and I have been dealing with Earnhardt Lexus since they took over from Scottsdale Lexus, our previous sales person Leo Suhargo was amazing, myself and my family purchased approximately 6 vehicle More

by louisdendulk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2026

Earnhardt Lexus responded

Thank you for sharing your experience! It's wonderful to hear that David provided such excellent service and kept you informed throughout your search. We appreciate your loyalty over the years and are thrilled to have been a part of your journey to finding the perfect GX550. Enjoy your new ride! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 18, 2026

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Employee Rating

Excellent customer service that we have relied upon for many years. Very happy with both the care and service. More

by jcrich0602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Earnhardt Lexus responded

Thank you for your kind words! It's wonderful to hear that our customer service has consistently met your expectations over the years. We truly appreciate your loyalty and are delighted that you're happy with the care and service you’ve received. Your satisfaction means everything to us! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 15, 2026

Dealership Rating
Employee Rating

Great customer service and timely service. Rick is up front and realistic about servicing needs and expected costs and is great to work with! More

by Susan5217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Earnhardt Lexus responded

We’re happy to hear Rick was straightforward about your service needs and costs and made the process easy to navigate. We really appreciate you taking the time to share your experience and will be sure to pass your kind words along to Rick! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 29, 2026

Dealership Rating
Employee Rating

I had a wonderful experience with this dealership. I brought my son’s car in for a quote on some work and Rick Johnson was amazing. He gave me a loaner for the day, and that led me to a test drive an More

by ahindererfeltus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Pahl, Anthony Tomasello

Aug 31, 2026

Earnhardt Lexus responded

Thank you for sharing your fantastic experience! It’s great to hear that Rick and Anthony provided such exceptional service during your visit. We’re delighted that you found the perfect new car with us. Your satisfaction means a lot, and we appreciate you choosing our dealership! Until next time Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 28, 2026

Dealership Rating
Employee Rating

Rick Johnson went above and beyond to assist me in the work needed when I knocked the fin off my newer RX350H with the garage door. He handled everything and more. He is always super busy but made me feel More

by azlandbroker
Recommend Dealer
Yes
Aug 31, 2026

Earnhardt Lexus responded

Thank you for sharing your wonderful experience! It’s fantastic to hear how Rick’s dedication and personal touch made such a positive impact, even amidst his busy schedule. We truly appreciate your loyalty and commitment to us over the years. Your support means everything! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 25, 2026

Dealership Rating
Employee Rating

Always wonderful service. Rick Johnson and the Earnhardt service team are exceptional. Appointments are easy to make, Never an issue with the service/maintenance quality. O More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Earnhardt Lexus responded

Thank you, Sam, for your fantastic feedback! It’s wonderful to hear about your positive experiences with Rick and the service team. We’re glad that our commitment to quality keeps you coming back. Your loyalty means a lot to us, and we can’t wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 24, 2026

Dealership Rating
Employee Rating

Rick Johnson has been my service rep for years. I recently had to go in for maintenance on short notice. Although Rick is always very busy he managed to get me in within two days. His customer s More

by 1carefreemike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Earnhardt Lexus responded

Thank you for sharing your experience with Rick! It’s wonderful to hear how he continues to provide exceptional service, even on short notice. We appreciate your loyalty and are glad to have such dedicated team members to assist you. Your kind words mean a lot to us! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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