Rick Johnson

I had a wonderful experience with this dealership. I brought my son’s car in for a quote on some work and Rick Johnson was amazing. He gave me a loaner for the day, and that led me to a test drive an I brought my son’s car in for a quote on some work and Rick Johnson was amazing. He gave me a loaner for the day, and that led me to a test drive and purchase of a new car today! Anthony Tomasello helped me for much of the day and was helpful, kind, and professional. I am very pleased with my new car and very impressed with the dealership as a whole! More

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Rick Johnson went above and beyond to assist me in the work needed when I knocked the fin off my newer RX350H with the garage door. He handled everything and more. He is always super busy but made me feel work needed when I knocked the fin off my newer RX350H with the garage door. He handled everything and more. He is always super busy but made me feel like I was his only customer. Even though I travel many miles to Earhardt Lexus for service it is because of the many years Rick has been my service rep. More

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Always wonderful service. Rick Johnson and the Earnhardt service team are exceptional. Appointments are easy to make, Never an issue with the service/maintenance quality. O Rick Johnson and the Earnhardt service team are exceptional. Appointments are easy to make, Never an issue with the service/maintenance quality. One of the reasons I own a Lexus and Earnhardt validates my loyalty with every service visit. More

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Rick Johnson has been my service rep for years. I recently had to go in for maintenance on short notice. Although Rick is always very busy he managed to get me in within two days. His customer s I recently had to go in for maintenance on short notice. Although Rick is always very busy he managed to get me in within two days. His customer service is always over the top. He is the best. More

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I have now been for service here 3 times and was very happy with each experience. Rick Johnson is a great service representative happy with each experience. Rick Johnson is a great service representative More

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I came for the 70,000 mile service at the Earnhardt Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or Lexus, which is 100 miles from my home, because I also had a concern about a growling noise that occurred under power, like when climbing a grade or accelerating to pass another car. I reported this concern to my service representative and he made a note for the service technician. When the car was ready, the service representative told me that they had found the problem and corrected it (two loose bolts on the exhaust). I also get a loaner car during the servicing, which non-Lexus dealers nearer my home do not provide. This is a quality dealership and I could not be happier with them. More

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David Bader in Sales and Rick Johnson in Service are amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We a amazing and provided excellent service. David is honest and a no pressure salesperson. David allowed us the time we needed to make our decision. We are so glad we choose to buy our new car from David; it's our third purchase from Earnhardt Lexus. Rick is our long time Service Advisor who is always honest, a great communicator, knowledgeable and great to work with. More

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Earnhardt Lexus is the best. . very efficient service department.. loaner car etc.. I've purchased 4 cars from this dealership in the past 15 years. They are an awesome team. L . very efficient service department.. loaner car etc.. I've purchased 4 cars from this dealership in the past 15 years. They are an awesome team. Love my Lexus! More

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Lindsey Pierson has taken great care of my cars since I moved to Phoenix. I’ve really never had any mechanical problems because their preventative maintenance is so complete. Their work is always done qu moved to Phoenix. I’ve really never had any mechanical problems because their preventative maintenance is so complete. Their work is always done quickly, and the car comes back looking great. More

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Rick Johnson is top-notch. I think in my family we have a total of eight Lexus everyone goes to Rick and only Rick. We are so grateful we trust him we enjoy him. We will wait f I think in my family we have a total of eight Lexus everyone goes to Rick and only Rick. We are so grateful we trust him we enjoy him. We will wait for him when we will stay loyal Lexus owners because of him. He has never let us down. Oops I just counted 11 Lexus’s in my family! More

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