Exemplary and GENUINE courtesy.
Friendliness with a capital F. Service in the 2020s of the 1920s - remember those kindly butlers and chauffeurs brimming over with decorum?
Friendliness with a capital F. Service in the 2020s of the 1920s - remember those kindly butlers and chauffeurs brimming over with decorum?
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by Jeffrey
Service Price Transparency
Oct 29, 2026 -
Earnhardt Lexus responded
Thank you, Jeffrey, for your wonderful review! We genuinely appreciate your kind words about our team's courtesy and friendliness. It’s great to hear that our service resonates with such a timeless charm. Your satisfaction means a lot to us, and we look forward to welcoming you back soon!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Rick, at this dealership, has always gone above and
beyond to ensure that my vehicle is roadside.
beyond to ensure that my vehicle is roadside.
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by l.geary
Service Price Transparency
Oct 29, 2026 -
Earnhardt Lexus responded
Thank you for your stars! It’s fantastic to hear that Rick consistently goes the extra mile for your vehicle's needs. We appreciate your trust and loyalty, and we’re glad to have someone like Rick on our team to provide you with exceptional service.
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Great customer service.
Was greeted timely, then processed by my service adviser and out the door.
Was greeted timely, then processed by my service adviser and out the door.
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by nrodriquez7
Service Price Transparency
Oct 12, 2026 -
Earnhardt Lexus responded
Thank you for sharing your experience! We're glad to hear our team provided prompt and efficient service. Your satisfaction means a lot to us, and we appreciate your kind words. Looking forward to seeing you again for your future needs!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
My wife and I have been dealing with Earnhardt Lexus
since they took over from Scottsdale Lexus, our previous sales person Leo Suhargo was amazing, myself and my family purchased approximately 6 vehicle
since they took over from Scottsdale Lexus, our previous sales person Leo Suhargo was amazing, myself and my family purchased approximately 6 vehicles thru Leo, Leo then retired, I still had his number and reached out to him for his best sales person recommendation which was David Bader. We were looking for a specific GX550, a luxury plus in gray color, David was extremely knowledgeable with the GX and the problems related to getting one, he told us it might be awhile, we were very patient and after several months he found us our dream vehicle. He kept in touch with us the whole time, giving us other options as they came up, but we said we would patiently wait for the perfect one. And then it happened, we got a call it was in the port, we put a deposit down and then David walked us thru everything, paperwork, explanation of all the details. He was a great communicator, very thorough, extremely professional, and mostly a great person. All the years we have been dealing with Earnhardt Lexus from Leo and David, and Rick our service manager, to the management, and financial personal it has always been stress free and amazing, Great Job!!!
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by louisdendulk
Sep 29, 2026 -
Earnhardt Lexus responded
Thank you for sharing your experience! It's wonderful to hear that David provided such excellent service and kept you informed throughout your search. We appreciate your loyalty over the years and are thrilled to have been a part of your journey to finding the perfect GX550. Enjoy your new ride!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Excellent customer service that we have relied upon for
many years. Very happy with both the care and service.
many years. Very happy with both the care and service.
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by jcrich0602
Service Price Transparency
Sep 21, 2026 -
Earnhardt Lexus responded
Thank you for your kind words! It's wonderful to hear that our customer service has consistently met your expectations over the years. We truly appreciate your loyalty and are delighted that you're happy with the care and service you’ve received. Your satisfaction means everything to us!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Great customer service and timely service.
Rick is up front and realistic about servicing needs and expected costs and is great to work with!
Rick is up front and realistic about servicing needs and expected costs and is great to work with!
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by Susan5217
Service Price Transparency
Sep 16, 2026 -
Earnhardt Lexus responded
We’re happy to hear Rick was straightforward about your service needs and costs and made the process easy to navigate. We really appreciate you taking the time to share your experience and will be sure to pass your kind words along to Rick!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
I had a wonderful experience with this dealership.
I brought my son’s car in for a quote on some work and Rick Johnson was amazing. He gave me a loaner for the day, and that led me to a test drive an
I brought my son’s car in for a quote on some work and Rick Johnson was amazing. He gave me a loaner for the day, and that led me to a test drive and purchase of a new car today! Anthony Tomasello helped me for much of the day and was helpful, kind, and professional. I am very pleased with my new car and very impressed with the dealership as a whole!
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by ahindererfeltus
Aug 31, 2026 -
Earnhardt Lexus responded
Thank you for sharing your fantastic experience! It’s great to hear that Rick and Anthony provided such exceptional service during your visit. We’re delighted that you found the perfect new car with us. Your satisfaction means a lot, and we appreciate you choosing our dealership! Until next time
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Rick Johnson went above and beyond to assist me in the
work needed when I knocked the fin off my newer RX350H with the garage door. He handled everything and more. He is always super busy but made me feel
work needed when I knocked the fin off my newer RX350H with the garage door. He handled everything and more. He is always super busy but made me feel like I was his only customer. Even though I travel many miles to Earhardt Lexus for service it is because of the many years Rick has been my service rep.
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by azlandbroker
Aug 31, 2026 -
Earnhardt Lexus responded
Thank you for sharing your wonderful experience! It’s fantastic to hear how Rick’s dedication and personal touch made such a positive impact, even amidst his busy schedule. We truly appreciate your loyalty and commitment to us over the years. Your support means everything!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Always wonderful service.
Rick Johnson and the Earnhardt service team are exceptional. Appointments are easy to make, Never an issue with the service/maintenance quality. O
Rick Johnson and the Earnhardt service team are exceptional. Appointments are easy to make, Never an issue with the service/maintenance quality. One of the reasons I own a Lexus and Earnhardt validates my loyalty with every service visit.
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by sam
Service Price Transparency
Aug 26, 2026 -
Earnhardt Lexus responded
Thank you, Sam, for your fantastic feedback! It’s wonderful to hear about your positive experiences with Rick and the service team. We’re glad that our commitment to quality keeps you coming back. Your loyalty means a lot to us, and we can’t wait to see you again!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com
Rick Johnson has been my service rep for years.
I recently had to go in for maintenance on short notice. Although Rick is always very busy he managed to get me in within two days. His customer s
I recently had to go in for maintenance on short notice. Although Rick is always very busy he managed to get me in within two days. His customer service is always over the top. He is the best.
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by 1carefreemike
Service Price Transparency
Aug 25, 2026 -
Earnhardt Lexus responded
Thank you for sharing your experience with Rick! It’s wonderful to hear how he continues to provide exceptional service, even on short notice. We appreciate your loyalty and are glad to have such dedicated team members to assist you. Your kind words mean a lot to us!
Regards,
Bull Earnhardt
Owner
bull.earnhardt@earnhardt.com