Earnhardt Lexus

A "Wow" experience. I have been a customer off and on for years and my experience has always been very positive. Even before Earnhardt Lexus when they were on McDowell I have been a customer off and on for years and my experience has always been very positive. Even before Earnhardt Lexus when they were on McDowell Rd in Scottsdale, I've always enjoyed my experience. This past experience I had the pleasure of dealing with Dudley Barnum on several occasions and he has always delivered outstanding customer service. The facility is top of notch. After servicing my car here, it's always washed prior to me taking it and its cleaner than any other time that I take it to a car wash! More

Recent visit for a set of tires. This dealership and especially, Dudley Barnum, could't be more helpful. Anytime I need service, etc. they are always there for me. My Lexus is four This dealership and especially, Dudley Barnum, could't be more helpful. Anytime I need service, etc. they are always there for me. My Lexus is four year old and looks and drives like a new car. More

Consistently great We bought our Lexus almost two years ago here and have done every service here despite the fact there are two Lexus dealers closer to us. Reason being We bought our Lexus almost two years ago here and have done every service here despite the fact there are two Lexus dealers closer to us. Reason being it’s worth the drive and extra time to be taken care of at the level the people here do. Every experience we’ve had with Earnhardt Lexus has been a positive one and every person we have interacted with has been exceptional. More

Great Seevice - All the Time My 2006 Lexus GS300 - with somewhat over 165,000 miles - is the best car I’ve ever owned (including 3 Cadillacs and 2 Mercedes Benz.) My Lexus is as r My 2006 Lexus GS300 - with somewhat over 165,000 miles - is the best car I’ve ever owned (including 3 Cadillacs and 2 Mercedes Benz.) My Lexus is as road-worthy as the day I bought it. Two reasons: superb engineering and - at Earnhardt Lexus in Phoenix, AZ - the very Best Service Department I have ever experienced. More

Great service! I always bring my car here and I feel that I am treated fairly & that I am always in good hands. I highly recommend Earnhardt Lexus! I always bring my car here and I feel that I am treated fairly & that I am always in good hands. I highly recommend Earnhardt Lexus! More

First time Lexus Experience Came from BMW and decided to go with Lexus. Decided to lease (for first time) the RX350. Micha Range was exceptional. Made the whole buying process ea Came from BMW and decided to go with Lexus. Decided to lease (for first time) the RX350. Micha Range was exceptional. Made the whole buying process easy. She was extremely informative and helpful. We felt very comfortable having her by our side during the process. Thank you Micha and everyone involved. Love the vehicle and all that it has to offer. Happy to have joined the Lexus family. - Charlie More

Great Service Experience! The Service experience at Earnhardt is absolutely excellent! I received my reminders, the scheduling was easy, they offered a loaner car, (which I did The Service experience at Earnhardt is absolutely excellent! I received my reminders, the scheduling was easy, they offered a loaner car, (which I didn't need), and my routine service was completed quickly on a Saturday. It gives me so much reassurance to know that my Lexus is in good hands, and that I can confidently drive my car on long trips, worry-free. I am a lady who often travels alone, and I always know that I can trust the Service Department at Earnhardt! More

Outstanding Sales Department It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the sales department at Earnhardt. I spent many online hours researching a RX450H and made up my mind that I wanted to purchase one. The only problem was that I was very picky with my color choice on a fully loaded 450H. I did a first test drive at Bell Lexus, but the color combination was not my favorite. They did present a lease and purchase offer. That night I filled an online request on the Earnhardt Lexus website. I was impressed to receive a phone call from Stephen Bennett with internet sales shortly after 8am. Within a few minutes, he was able to locate the exact 450H for me out of state. Within an hour, he presented a lease and purchase offer that beat the Bell Lexus offer. He answered all my questions. Doug Ebner sales manager followed up the next day, and when Bell Lexus could not get the same car for me, I made an appointment to purchase the vehicle. Mike Testani took care of me in sales. He answered all my questions and he made me feel relaxed. And to top off an already perfect experience, they had the car ready for me to pick-up in 3 days. Cole went over all the features and the owenership transfer was so clean and professional, that I was left feeling reassured that a dealership can go above and beyond to please a customer. Thank you Earnhardt Lexus. I am loving my 450H. More

Love my Service Guy! Rick Johnson is why I own a Lexus! I am a long time repeat customer of Lexus having owned more than 6+ cars in my life. Most have been either my own or my family thru my recommendation I am a long time repeat customer of Lexus having owned more than 6+ cars in my life. Most have been either my own or my family thru my recommendation. Rick has always taken care of them and gives me the confidence my car will always be there when I need it! Yes the car itself it great but having a service guy like Rick gives me confidence I will always have a honest evaluation of my car needs. He is always efficient and responsive to my calls when I have a tight turn when I drop my car off,. Lexus rental car service allows me to go on working since my car is also my 2nd office. Lexus new shop on Camelback is very welcoming and its nice to see Mr. Tex Earnhardt in there on occasion. Bought my first Subaru from him many ,many moons ago and the guy still stands behind his high quality service! And that ain't No Bull! More

Exceptional Service Thank you Earnhardt Service Center for providing continuous outstanding customer service. I value your business. My overall experience has been positi Thank you Earnhardt Service Center for providing continuous outstanding customer service. I value your business. My overall experience has been positive! I truly appreciate the professionalism, courteousness and efficient work the service staff share especially my service advisor Andrew. He is sharp, informative and a great people person! Last week I brought my vehicle in for a routine oil change and a separate electrical issue. Andrew and his team quickly identified the problem and resolved it in a short amount of time. More