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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
307 Reviews

307 Reviews of Earnhardt Lexus - Service Center

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February 04, 2019

5,000 Maintenance / Software Download I prefer maint. at the dealer I leased the vehicle from. Even though the location isn't convenient an occasional trip there isn't that bad. Since I sk More

by John M.
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2019

Super Service The people at this dealership have always treated me very well. They are polite and helpful. They treat me like family. I would definitely recommend t More

by Theresa Bishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
January 23, 2019

Service As usual my experience at Earnhardt was an A+. They scheduled me quickly and lent me a brand new loaner car, I was very pleased with my experience, More

by SusieB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fiaschi
January 19, 2019

Always great service I've been servicing my 2003 Lexus GX470 at Earnhardt Lexus since I purchased it in 2006. My vehicle now has 238,000 miles on it. Tom Miller is my serv More

by BLaut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dudley Barnum
January 15, 2019

Top Notch Service From The Team I am a brand loyal Lexus - Toyota customer.. Everything has been top notch compared some of the others in town.Service / Good Communication are the na More

by Workingman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hodge, Andrew Wilson
January 15, 2019

Pleasant, friendly, and efficient. There are 3 Lexus dealerships in my area. I've had service at all 3. I will never return to one, have had OK service at another, but when I had servic More

by hatbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Fiaschi, Josh Harris
January 15, 2019

Andrew Wilson is the best! Andrew has been my service coordinator since I purchased my car in July 2016. He is great to work with, always accommodating and extremely knowledgeab More

by Sup1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Brenden, Andrew Wilson
January 10, 2019

Service department did an amazing job. The whole team was very responsive and flexible. Andrew Wilson was a resource of information and very customer oriented. Loaner cars were reserved for More

by mermaid18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
January 08, 2019

Great Service Rick Johnson once again showed the superior customer service I expect from Lexus and the reason they service all my vehicles for over 20 years. More

by RacerX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

The Best Dealership Hands Down Rick Johnson in the Service Dept is always excellent and very helpful. He always goes several steps above what is needed and makes me very happy! W More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bull Eanhardt, Mike Testani
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