
Earnhardt Peoria Kia
Phoenix, AZ
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274 Reviews of Earnhardt Peoria Kia
I was headed to Peoria Kia to buy a new AC filter for my Optima, a couple miles before I got to the dealership I noticed the "low tire pressure" light come on so as soon as I pulled into the dealership "Jai Optima, a couple miles before I got to the dealership I noticed the "low tire pressure" light come on so as soon as I pulled into the dealership "Jairo" greeted me in line and I told him about the light. He looked at my left front tire and said "Looks like you have a flat." I was close to tears, I had just lost my husband 2 months ago to cancer and he usually took care of our car. On the one hand I felt lucky to have the flat at the dealership but, on the other hand I thought, they will probably push me to buy a new tire and I just don't know if I really need one. Hiro could see how upset I was, he told me to go inside and he would take care of it right away. I trusted him and went inside and bought my AC filter and waited for my tire to be fixed. Forty-five minutes later he came and got me. He took the AC filter from me and installed it while I waited. He told me they were able to fix the flat tire, I did not need to buy a tire. I thanked him and asked how much I owed. He said "nothing" and proceeded to give his condolences for my husband's death in the most sincere manner ever. I was so greatful I cried on the way home, believe me, I have had a few service people: computer repair men, landscapers, etc. try to "take me to the cleaners" because they are dealing with a woman. It was so refreshing to be treated kindly and dealt with honestly. I know my late husband and I made the right decision when we bought our car at Peoria Kia, and "Hiro" thank you again, you've restored my faith in people during this difficult time. Sincerely, Marla More
I came to Peoria Kia NOT at all interested in a Soul and with plans to visit several dealerships. Once I sat in the Soul and test drove it, I decided it was exactly what I wanted. Kelly was very friendly, with plans to visit several dealerships. Once I sat in the Soul and test drove it, I decided it was exactly what I wanted. Kelly was very friendly, knowledgable, and helpful. She and the financial team got me into a car I am very happy with for the price we wanted to pay. Thank you, Peoria Kia! More
AMAZING! We had a horrible experience with another dealership and had very specific expectations. Mike Markus and the entire team at Peoria Kia hit it out of the park! Mike listened to exactly what dealership and had very specific expectations. Mike Markus and the entire team at Peoria Kia hit it out of the park! Mike listened to exactly what we wanted, only showed us what we asked for and got us the perfect vehicle. He never went outside our price range, the entire team was service focused. Over the past several months we had spent extensive time in other dealerships and Peoria Kia has a different energy and buzz. Each time we have been in there everyone is friendly, recognizes you and the mood is very lighhearted - nothing compares. The vehicle we purchased is great and we feel like we got a quality vehicle at a more then reasonable price! More
Simon and Larry were very pleasant to work with and made me feel like they were sincere. We all worked together to reach a price and conditions that were good for each of us. I highly recommend both Si me feel like they were sincere. We all worked together to reach a price and conditions that were good for each of us. I highly recommend both Simon and Larry and also Peoria Kia! More
My sales representative, Kelly Dutton, was efficient and very professional. The entire process of leasing this 2013 Forte was actually pleasant and not dreadful as in previous purchases with other dealersh very professional. The entire process of leasing this 2013 Forte was actually pleasant and not dreadful as in previous purchases with other dealerships. Kelly answered all of my questions and put me at ease in making the decision to lease this car. Everyone at this dealership was friendly and I felt that their service was sincere. I will recommend this dealership to my family & friends and especially Kelly. I love my new Forte too! More
Victor was so caring and thorough when I was choosing my new vehicle. I had a bad experience at this dealership about about five years ago and he totally changed my opinion. The overall experience was great new vehicle. I had a bad experience at this dealership about about five years ago and he totally changed my opinion. The overall experience was great and I'm glad I gave it a second chance. I would recommend this dealership to anyone. More
THE Best dealer/service I have ever been associated with. Highly recommend. I am not a wordy person. Product and service speaks for themselves and Peoria Kia has it all. Highly recommend. I am not a wordy person. Product and service speaks for themselves and Peoria Kia has it all. More
For a long time now I didn't have too much faith in doing business with dealerships. Generally I had my own mechanic to do work on my vehicles. They were honest, reasonable, just did the work that was reguir business with dealerships. Generally I had my own mechanic to do work on my vehicles. They were honest, reasonable, just did the work that was reguired and didn't sell me more then I needed. But Jesse and Juan turned this experience around for me. They were very friendly and trustworthy. In fact they communicated with each other so when I came in the next day Juan looked for me and knew exactly what work had to be done and the amount to be charged. Whatever was reguired from me to fix my vehicle they met. You have two find employees that went up and beyond. This is what I call Great Customer Service. I manage one of the Fry's Food Stores and have been working in the grocery industry for 47 years now and I know what it takes to run a successful business. Don't lose these two. Thank You Peoria Kia. More
This was the first time I've had such a fast and easy time purchasing a car. No hassles or pressure. Our salesman, Steve Sloan was friendly, courteous and very helpful. I've already recommended him and time purchasing a car. No hassles or pressure. Our salesman, Steve Sloan was friendly, courteous and very helpful. I've already recommended him and the dealership to others. More
We decided to buy a Kia and we have not been happier with the car, dealership, and service. We bought from Jay Saltz who was great. Always friendly when we come in. We bought the service warranty from the the car, dealership, and service. We bought from Jay Saltz who was great. Always friendly when we come in. We bought the service warranty from the dealership and have been very happy with it. I had to have 3 things fixed and they fixed all three things for me. It is nice to have a dealership continue good service after we buy a car. We have never had better service and that is great!! More