Earnhardt Toyota

My husband and I just purchased an 2013 Fj Cruiser and he really changed my viewpoint that all car salespeople are shysters. Mike Y. our salesman and Troy M. the manager went out of their way to make it a sm really changed my viewpoint that all car salespeople are shysters. Mike Y. our salesman and Troy M. the manager went out of their way to make it a smooth deal. There was never any pressure. As long as you understand that they are in business to make money, you will get a very fair deal. The dealership itself is awesome. When our car was ready for delivery it was already in the new car garage and detailed. Mike was very patient with us as we combed the car for any scratches. Mike then went over a very detailed explanation of the car and reviewed with us all the warranty and owners manuals. In the past, most car dealers couldn't wait to get you off their property with the car. Not this one. Troy the sales manager came over to make sure everything was ok and if the car was delivered as promised. Mike patiently answered all of our questions. I wouldn't hesitate to buy a Toyota from these guys again. Just remember, they need a fair profit as much as you need a good deal. They will work with you to get what you need. More

Dieter came out after I spoke with him on the phone showed me what I asked for and after I pointed out what I wanted he did what he could to get me into it showed me what I asked for and after I pointed out what I wanted he did what he could to get me into it More

I had the best experience with Oliver, he was very professional and polite while I was searching for the car of my dreams. Ill be a forever customer at Earnhardt! professional and polite while I was searching for the car of my dreams. Ill be a forever customer at Earnhardt! More

I purchased 2011 Honda. Car was filthy inside, trash I purchased 2011 Honda. Car was filthy inside, trash under the seats, stains all over the interrior. They promissed to take care of it and never cal I purchased 2011 Honda. Car was filthy inside, trash under the seats, stains all over the interrior. They promissed to take care of it and never call back Dlr agreed to make additional key, service dept never called back Afer cleaning the car i found out sever things with the car that I was not told about at time of purchase Tire has a side damage that it unsafe to drive Winshield has a crack backup sensors do not work body damage to the car I made an effort to resolve the issues witht the dealer, but no one ever calls back I would NOT reccomed purchasing a used car from this dealer, dishonest, ...the tipical USED car dealer More

Troy (sorry, don't remember a last name) was in my face the whole time I was there. It was a very high-pressure experience because he tried to move the sale so fast. One minute I was test-driving a ca face the whole time I was there. It was a very high-pressure experience because he tried to move the sale so fast. One minute I was test-driving a car around the block and the next thing I know, my credit is being checked and I'm being shown an invoice with a hugely marked up price including accessories that I wasn't aware of it being added on. He also rudely asked me twice if I understood how a lease works. Overall, it seemed like he was trying to pull slimy sale tactics that is just not good customer service. I ended up getting the same car at a different dealership for $4700 cheaper than what Troy had on the invoice. Not sure if any other sales people are good, but if you end up here, don't work with this guy. He doesn't deserve your business. More

This is one of the best dealership I've been to by This is one of the best dealership I've been to by far, Nigel was very professional, knowledgeable, and honest during the entire puchasing processed This is one of the best dealership I've been to by far, Nigel was very professional, knowledgeable, and honest during the entire puchasing processed which is very vital for us customers when buying a new car. More

We went into the dealership prepared for "battle". Jered came out and was not pushy, he immediately put us at ease with the process! He explain everything to us. He never once made us feel l "battle". Jered came out and was not pushy, he immediately put us at ease with the process! He explain everything to us. He never once made us feel like a dollar sign. He made sure we were happy with the pricing and payments!! We left the dealership with a amazing deal on our perfect car!! We couldn't thank you enough Jered for making our buying process so painless!! We couldn't be happier with the service we received!!! Thank you again!! More

On April 3, 2013 I purchased a car from the Earnhardt Toyota Scion dealership in Mesa, AZ. I wanted to have the windows tinted and figured the most reliable option would be to have dealership do the tint Toyota Scion dealership in Mesa, AZ. I wanted to have the windows tinted and figured the most reliable option would be to have dealership do the tint. The service department was closed at the time, so the sales representative said give them a call tomorrow. I called the next morning and scheduled an appointment for April 5, 2013. I brought the car in April 5, 2013, to have the windows tinted and a few other things that needed to be fixed that were noticed during the sale. About two hours later the service consultant comes in the lounge and tells me my car is ready. As we walk outside he tells me that a button they were to replace was not in stock as originally thought and had to be ordered. When we get to the car he then tells me my windshield cracked when it was going through their car wash and the crack has spread since. He then asks me if I have windshield insurance and would I like them to contact the insurance company on my behalf. No apology, no notification when it happened, nothing until he gets me to my car with a crack in the windshield! He tells me we only drove the car 5 mph, so there's no way we did it, there had to be dents in the windshield before the car came in and the heat and car wash made it worse, call your insurance; basically I just need to deal with it. I asked to speak with a manager, the manager comes in the office with a smile on his face and says there's nothing we can do, obviously the dents were there before we received it today so it's not our responsibility. I've had my new car less than 48 hours, there was not a crack in my windshield when I brought it in. More

I wanted to express my deepest thanks for taking good care of my wife and I in the recent purchase of our 2013 Toyota Prius. Paul Fox & George Martinez went beyond the “call of duty” to make this deal care of my wife and I in the recent purchase of our 2013 Toyota Prius. Paul Fox & George Martinez went beyond the “call of duty” to make this deal happen. The team really worked to get deal done from many different angles…from the pricing on the new vehicle to securing rebates...essentially to “just make it happen” and get us into two cars…the new 2013 Toyota Prius AND a 2013 Santa Fe from Earnhardt Hyundai North Scottsdale. What an experience it has been for all of us! You have my loyalty for life and I will spread the good word throughout my network of friends and family. I hope to bring you some good referrals and soon! More

I had to purchase a new vehicle as mine (2012) was totaled in an accident. When I explained the reason for returning 6 months after the purchase of that vehicle, everyone at the dealership really ben totaled in an accident. When I explained the reason for returning 6 months after the purchase of that vehicle, everyone at the dealership really bent over backwards to help us with the 2013. I have had 3 Sienna XLE's and would only drive that vehicle. More