
Earnhardt Toyota
Mesa, AZ
Filter Reviews by Keyword
By Type
1,596 Reviews of Earnhardt Toyota
Everyone at the dealership was wonderful and a pleasure to deal with. They were certainly glad to see me and other customers. It was a breath of fresh air to be treated so professionally by this group of p to deal with. They were certainly glad to see me and other customers. It was a breath of fresh air to be treated so professionally by this group of people. Thank your for a pleasant experience! Jim More
Nigel explained to me every step and his supervisor also was of very helpful.i had a good experience and i will definitely go back to this dealership was of very helpful.i had a good experience and i will definitely go back to this dealership More
I have had my toyoto for 18 years and this is only the third time that I have had to have any major work done on it. I always take it to a Toyoto Dealer, don't trust anyone else with it. It is still in gr third time that I have had to have any major work done on it. I always take it to a Toyoto Dealer, don't trust anyone else with it. It is still in great shape after all this time. I have been driving Toyoto's for at least 40 years wouldn't have any other make of car. More
I chose Earnhardt Toyota, as I am from Canada and own a 2007 Camry Hybrid. I know that there are certain things that are required of this model that may not be required of other types of cars, so was hesi 2007 Camry Hybrid. I know that there are certain things that are required of this model that may not be required of other types of cars, so was hesitant to take my car somewhere else, even if for only an oil change. I drove up to the service bay and was immediately met by a young gentleman who enquired as to why I was there. When I replied that I needed an oil change, he let me know that a service rep would be with me right away. Matt met me and examined my car and explained the cost of the oil change and what all was involved in this service. He also told me how long the job would take and invited me to wait in the lounge. I was most impressed with the amenities in the lounge, and enjoyed a hot chocolate while my car was being serviced. In the alloted time Matt returned with my service papers and pointed out to me that I would probably need new air and cabin filters at my next oil change. He asked the cashier to provide me with a service card and an oil change coupon that would provide me with a free oil change after 3 others. There were no extra "fees" and I even got a complimentary car wash!! I was most impressed with my service and will not hesitate to return when I come back to Mesa next season. I will also recommend Earnhardt service to anyone else who is unsure of where to go with their vehicle. More
When I arived at the Earnhardt service bay yesterday afternmoon with a broken handle on my Scion hatchback, I had three questions for the Mr. Berkheimer, the service advisor: How much will the part cost afternmoon with a broken handle on my Scion hatchback, I had three questions for the Mr. Berkheimer, the service advisor: How much will the part cost, how much will you charge to install it, and when can I have it done? He returned three or four minutes later and told me the price and that he could do it immediately; and it would be complete in an hour and a half. I spent the time relaxing in a service lounge; after an hour Mr. Berkheimer came out and said the car repair was complete and the car was being washed. While I was waiting for it to be delivered, he provided and reviewed with me a detailed -- and prioritized -- printout of suggested maintenance item for my Scion, along with coupons. When I picked up the car, I noted that the repair was done perfectly and the car was cleaned at no extra price. I would recommend the Earnhardt Toyota service people without reservation whatsoever. Mr. Berkheimer and his associates provided professional and timely service and their friendly and helpful demeanor left me with a good feeling. This was my first experience with them, but it will not be my last. You -- and they -- can be assured I will return ther for any subsequent work. More
Robert was a super salesman. He went out of his way to look for the particular car my wife wanted (a color combination not popular in our state) and beat all other offers. He will definitely do his best t look for the particular car my wife wanted (a color combination not popular in our state) and beat all other offers. He will definitely do his best to find what you want. More
We received fantastic service from this dealer and especially from our salesman, Nigel Narain. He was very informative and responded to all our information requests in a very prompt and professional especially from our salesman, Nigel Narain. He was very informative and responded to all our information requests in a very prompt and professional manner. He made the buying process very pleasurable. The next time we need to purchase a car Nigel will be our first choice. More
I was very pleased with Matt and the overall Service Dept. experience. Also, providing a shuttle home and back to the dealership was very beneficial for me. I will tell my friends and neighbors abou Dept. experience. Also, providing a shuttle home and back to the dealership was very beneficial for me. I will tell my friends and neighbors about my great satisfaction with the Earnhardt Toyota/Scion Service Dept. More
I did enjoy my experience at this dealer. My salesman was very easy to work with and easy going. Jim Quaranta is a true professional. It is a pleasure to know this man and work with him during this sale. Tha very easy to work with and easy going. Jim Quaranta is a true professional. It is a pleasure to know this man and work with him during this sale. Thank you Jimmy Q !!!!!!!!!!!!! More