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Earnhardt Toyota

Mesa, AZ

4.9
1,579 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,579 Reviews of Earnhardt Toyota

August 02, 2024

Steven Kessler in the Service Dept is the best! I had a few bad experiences in the past and Steven has earned and retained us as continuous clients. He is great at communicating with me about my s More

by Kimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Kessler
Aug 05, 2024 -

Earnhardt Toyota responded

Hi Kimmie, thank you so much for sharing your positive experience with our service department and specifically with Steven! We're thrilled to hear that he has provided you with exceptional customer service and we look forward to continuing to exceed your expectations in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

August 01, 2024

Purchased my second vehicle here and worked with Jack Shen each time. He is honest, courteous, helpful and knowledgeable. I am grateful for the opportunity to purchase with him and have always received w More

by kamelamatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Shen
Aug 02, 2024 -

Earnhardt Toyota responded

Hi Kamela, thank you for choosing our dealership for your vehicle purchases and for highlighting your positive experience with Jack Shen. We're thrilled to hear that he provided you with honest, courteous, and knowledgeable service. We look forward to serving you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 31, 2024

Fairly good experience, sales was good, but could have used more instruction/introduction to the features. Would recommend to a friend. More

by tom.woodnaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 01, 2024 -

Earnhardt Toyota responded

Hi Tom, thank you for your feedback! We're glad to hear you had a good sales experience. We'll definitely take your suggestion about providing more instruction on board. We appreciate your recommendation and look forward to serving you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 30, 2024

I was shown the truck I wanted to see and about 3 hours later I was driving it home. No pushing on extras. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen
Jul 31, 2024 -

Earnhardt Toyota responded

Hi Jay, thank you for sharing your positive experience with us! We're thrilled to hear that you were able to find the truck you wanted without feeling pressured to add on extras. Enjoy your new ride, and we hope to see you again soon! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 29, 2024

The service was completed promptly, and covered by our Toyota Care package. The Service Advisor and the team were courteous, friendly, and had the requested information. More

by james.puder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelsea Barraza
Jul 30, 2024 -

Earnhardt Toyota responded

James, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team provided you with excellent service and made your visit a pleasant one. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

July 28, 2024

Nigel Narain was my sales person for the latest purchase of my 2nd Toyota in the last 2 years, his customer service skills were excellent, very informative, and great communication, also Sherrie in Title an More

by Samson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel Narain / Sherrie
Jul 29, 2024 -

Earnhardt Toyota responded

Hi Samson, thank you for sharing your positive experience with Nigel and Sherrie at Earnhardt Toyota! We're thrilled to hear about the excellent customer service you received. We look forward to welcoming you back for your next purchase. Thank you for choosing Earnhardt Toyota! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 27, 2024

Excellent large volume dealership with a professional friendly staff. I would highly recommend this dealership throughout the whole state of Arizona. More

by mrtransam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Mefford
Jul 29, 2024 -

Earnhardt Toyota responded

Thank you for the kind words and positive feedback! We are thrilled to hear about your great experience at our dealership. We appreciate your recommendation and hope to continue providing top-notch service! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 25, 2024

I had an exceptional experience at Earnhardt Toyota while purchasing my Toyota 4Runner. The staff was professional, knowledgeable, and courteous throughout the entire process. They were patient in answering More

by Kabruun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Medfford
Jul 26, 2024 -

Earnhardt Toyota responded

Congratulations on your new 4Runner! We are so happy to hear you enjoyed your experience purchasing your new ride with us. We look forward to delivering quality service again in the future. Welcome to the family! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 25, 2024

We were very pleased with our experience at Earnhardt Toyota. They sales staff ( Joel and Jordan) was very kind and let us lead the discussions. There was no pressure whatsoever and we left with exactl More

by jacaruso62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel and Jordan
Jul 26, 2024 -

Earnhardt Toyota responded

We are thrilled to hear that you had such a positive experience at Earnhardt Toyota! Joel and Jordan will be delighted to receive your feedback. We strive to provide a pressure-free environment for our customers, and we are glad that you left with exactly what you wanted. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 23, 2024

Great service and excellent service customer service was excellent very helpful and kept me informed and updated on all my concerns. More

by nitegal199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 24, 2024 -

Earnhardt Toyota responded

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our customer service team. Keeping our customers informed and satisfied is always our top priority. We appreciate your feedback and hope to serve you again soon! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

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