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Earnhardt Toyota

Mesa, AZ

4.9
1,583 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,583 Reviews of Earnhardt Toyota

March 07, 2024

I bought my car here and service my care here. Earnhardt in Mesa is the best. Bruce Smith is tops in explaining what I need serviced and why. Thanks Earnhardt for keeping me safe on the road. More

by joanemalm
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Mar 08, 2024 -

Earnhardt Toyota responded

Joan, thank you for sharing your positive experience with us! We're thrilled to hear that our team, especially Bruce, provided you with excellent service. We're always here to help keep you safe on the road. Thank you for choosing Earnhardt Toyota! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 06, 2024

I generally get very good service from Earnhardt Toyota, and yesterday was no exception. However, the only thing that kept me from giving five stars was a missed customer service opportunity by my service a More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe (service) and Bob (shuttle driver).
Mar 07, 2024 -

Earnhardt Toyota responded

John, Thank you so much for both your business and your feedback. While sometimes services take longer than expected, it is common courtesy to inform our guests when this is the case. This is definitely a learning opportunity and something we will be sure to address with our service team. We appreciate you bringing this to our attention and we look forward to providing you with more prompt service and better communication at your next visit. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 05, 2024

Thank you to Bruce for taking care of my brakes. Earnhardt Toyota service is the best! More

by morilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce & Eli
Mar 06, 2024 -

Earnhardt Toyota responded

Hi Morilley, thank you so much for your kind words! We're thrilled to hear that Bruce provided you with top-notch service for your brakes. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 05, 2024

Always friendly, and prompt service. They keep you advised as to what is going on and recommendations for repair. More

by rsjeffery59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 06, 2024 -

Earnhardt Toyota responded

Hi rsjeffery59, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service to be friendly, prompt, and informative. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 01, 2024

Stephanie always takes such great care of me and my Camry! She’s honest and doesn’t try to talk me into services I don’t need. She’s so knowledgeable, friendly and patient. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 05, 2024 -

Earnhardt Toyota responded

Thank you for trusting us with your Camry, Karen! We are so happy to hear Stephanie always delivers quality service. We look forward to continuing to exceed your expectations! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 01, 2024

Kyle was very helpful in getting my vehicle serviced and answered several questions I had. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 05, 2024 -

Earnhardt Toyota responded

Thank you for choosing Earnhardt Toyota, Tim! We are lucky to have Kyle on our team and we're thrilled he delivered a stellar visit! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

February 28, 2024

Josh Coffman is awesome. Very helpful and knowledgeable. Went above and beyond to make sure we were happy. Also our Finance Manager Aaron Wood was excellent. He explained eve More

by packpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Coffman;Aaron Wood
Feb 29, 2024 -

Earnhardt Toyota responded

Hi Packpm! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Josh and Aaron provided excellent service and made sure you were happy. It's reviews like yours that inspire us to continue going above and beyond for our customers. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

February 28, 2024

Third car purchased, wouldn't buy anywhere else! Everyone is very professional, courteous, and respectful, couldn't ask for a better experience from sales, to finance, service, parts, and their gr More

by olerodder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ray, Darwin
Feb 29, 2024 -

Earnhardt Toyota responded

Hi olerodder, thank you so much for your positive feedback! We are thrilled to hear that you have had such a great experience with us and that you are a repeat customer. We appreciate your loyalty and look forward to serving you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

February 26, 2024

Checked in quickly, work was accomplished fairly quickly. Agreed to a recommended 4 wheel alignment which I was charged for in spite of my premium level maintenance program. But what actually annoyed me was More

by Razrblade22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 26, 2024 -

Earnhardt Toyota responded

While pleased to see you received prompt service, we're disappointed you weren't completely satisfied with your experience. We strive to provide each and every guest with 5-star service here, so please don't hesitate to reach out should you like to discuss your visit further. I'm always here to help. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

February 25, 2024

Best car service for Toyota’s , prompt service even without an appt., on a Friday afternoon, this is the kind of service I really appreciate, and it makes me use only Earnhardt for auto repairs. Best More

by nurseconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Gutierrez
Feb 26, 2024 -

Earnhardt Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service team. Providing prompt and reliable service is always our top priority, and we're glad to have earned your trust for all your auto repair needs. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

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