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Earnhardt Toyota

Mesa, AZ

4.9
1,579 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,579 Reviews of Earnhardt Toyota

September 06, 2023

Dealer very responsive to supporting the warranty and taking care of recalls as they are resolved. Great interaction and customer service. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Sep 08, 2023 -

Earnhardt Toyota responded

We strive to deliver honest, quality service, Michael, and it's great to hear you've enjoyed working with us. Until next time! Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

September 05, 2023

52 days and counting to get my 2023 Tacoma fixed? I bought it for reliability! They can’t as a dealership even give me a idea on what is wrong or a time that it will be fixed! More

by cslovell88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 06, 2023 -

Earnhardt Toyota responded

We appreciate your patience and we do understand your frustration. We have spoken about this, and as I mentioned, a Toyota engineer will be here today and we hope to have more answers and a solution for you. I will be sure to keep in contact with you. Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

September 04, 2023

Joe was Courteous and polite as usual at the dealership. My car was done in a timely manner. More

by gailjbruning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nagy
Sep 06, 2023 -

Earnhardt Toyota responded

Thank you for trusting our team! We are so happy to hear Joe always delivers stellar service. Until next time! Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

September 03, 2023

Cheaper with coupon and workers are helpful. Close to my place and clean rest room and lounge More

by Larjona61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Gutierrez
Sep 06, 2023 -

Earnhardt Toyota responded

Thank you for choosing Earnhardt Toyota! We look forward to delivering another 5-star visit soon! Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

Sep 06, 2023 -

Larjona61 responded

Great service and clean surroundings.

September 02, 2023

Enjoyed the smoothness of the whole buying a car thing! Drove in from out of town, arrived at noon and finished the whole transaction driving off the lot an hour and a half later! Brian Kimball helped me o More

by dalvarado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian kimball
Sep 06, 2023 -

Earnhardt Toyota responded

Congratulations on your new Camry! We are so happy to hear Brian went above and beyond to ensure you got the exact one you wanted! Welcome to the family! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

September 01, 2023

My advisor Joe Nagy goes that extra mile to make sure my experience with Toyota service was wonderful me proud of being of the Toyota family More

by Kansas City Chiefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nagy
Sep 06, 2023 -

Earnhardt Toyota responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

Sep 06, 2023 -

Kansas City Chiefs responded

Joe is a great asset for the Toyota family and he is responsible,trustworthy and has my best interest’s in mind I will be in the Toyota family for life

August 29, 2023

Love the dealership and my car, service is excellent. Nothing else to be said, I More

by paulettewilson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 31, 2023 -

Earnhardt Toyota responded

We love to hear you've experienced nothing but quality service here, Paulette! We look forward to taking care of you and your Toyota for years to come! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

August 29, 2023

It’s been great until my last service. They said I needed a cabin filter and i have a maintenance plan. They didn’t cover it until 30k and I’m only at 20k. The technician also left the aut More

by stevenjwedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 01, 2023 -

Earnhardt Toyota responded

Steven, We appreciate you bringing your concerns to our attention. I understand you have spoken to our Service Manager Andrew Wilson about this and he has worked to make things right. Thank you for both your time and your understanding and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

August 28, 2023

Great service very professional sales person Lawrence did an outstanding job went above and beyond very happy with the purchase. More

by jeyrobin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence Tran
Aug 30, 2023 -

Earnhardt Toyota responded

Congratulations on your new Toyota and thank you for choosing us, jeyrobin1! We are thrilled to hear our team delivered a memorable experience. Welcome to the family! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

August 26, 2023

I appreciate their professional service and convenient scheduling of service. I especially like the freshly popped popcorn! More

by rwaldeck1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 29, 2023 -

Earnhardt Toyota responded

We love to hear your enjoy your service visits with us! Thank you for sharing your awesome rating! Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com

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