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Earnhardt Toyota

Mesa, AZ

4.9
1,579 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,579 Reviews of Earnhardt Toyota

July 14, 2022

It’s all about customer service at this dealership. I’ve been very satisfied with this dealership. The Sales was No Bull but Parts and Service is excellent. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Vento and Shane Mcnulty
Jul 14, 2022 -

Earnhardt Toyota responded

Hi Ed, it's so nice to see that you were impressed with our sales and service! Thank you for always choosing us and we hope to see you soon! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 10, 2022

Windshield cracked. Excellent service, called my Insurance company for me, 3 way call, appointments set up. Vince met me when I dropped, of the car. Shuttle service h More

by Milenajh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Jul 11, 2022 -

Earnhardt Toyota responded

We are ecstatic to hear that you had a quick and smooth service visit! Please let us know if there is anything else we can help you with! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

July 09, 2022

Over 20 years of dealing with them. Consistently good. Parents had shopped here for years before us. More

by servantjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 11, 2022 -

Earnhardt Toyota responded

We are ecstatic to hear that you and your family always have an amazing experience here with us! We look forward to working with you for another 20 years! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 08, 2022

We have been customers of Earnhardt Toyota for some 15 years or more and have always received top quality service from everyone we have dealt with. We can highly recommend them if you are buying a vehicle More

by ejhutchaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jul 11, 2022 -

Earnhardt Toyota responded

We can't thank you enough for your loyalty to us and we look forward to serving you with this same high quality service for another 15 years! Thank you so much! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 04, 2022

Most of our order was done text or online, since we live about 2 hours away. Jordan and Mike were very helpful and made the buying process very easy. More

by Btvarela86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Mike
Jul 05, 2022 -

Earnhardt Toyota responded

It's a pleasure to hear that Jordan and Mike made sure you had a seamless car-buying experience! Thank you for this great review and we can't wait to hear from you again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

July 04, 2022

Lawrence Tran was a great Sales Consultant to work with and the process was quick. More

by Davealex86
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Tran
Jul 05, 2022 -

Earnhardt Toyota responded

Lawrence is awesome and we will be sure to let him know about your kind words! If you ever need anything, feel free to stop by and see us again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

June 25, 2022

Always friendly and happy to serve. Efficient and easy process to get your service completed. More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 27, 2022 -

Earnhardt Toyota responded

Hi Henry, we are so happy that you always receive the service that you're looking for! We appreciate your positive feedback and we can't wait to see you again! Regards, James Vento Parts & Service Director james.vento@earnhardt.com

June 23, 2022

have been here 25 yrs. and bring my car to this dealership for service., veery disappointed in WE DO NOT WASH CARS ANYMORE.==bought 1st Camry when it came out and this may More

by anuty_az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Rudy shuttle driver and of course mech who worked on my car for 5 hrs.
Jun 23, 2022 -

anuty_az responded

for ever have been using this dealership but since they cannot afford washing and vacuuming cars anymore may be my last Toyota,

Jun 23, 2022 -

anuty_az responded

May be last Toyota due to not cleaning and vacuuming and washing vehicles any more

Jul 06, 2022 -

Earnhardt Toyota responded

First, thank you so much for your loyalty to us here. We always want to be providing you with the 5-star service you deserve and we're disappointed this has not been the case lately. When you have a moment to speak, please contact me, as I'd like to discuss this with you further and help make sure that you're satisfied. I'm looking forward to hearing from you. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

June 20, 2022

Every thing was done online, as I live 50 miles away. Shane and Mike made the purchase process seamlessly easy! More

by azjbarton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane internet sales manager and Mike from finance manager.
Jun 20, 2022 -

Earnhardt Toyota responded

We are so happy that Shane and Mike went above and beyond to provide you with a smooth experience! Thanks for driving all the way out to us and we can't wait to see you again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

June 14, 2022

Have always had prompt service with an appointment - however this time on a 10K check - I waited 2:15. My advisor did a very poor job of communicating - as he said if it was more than 90 minutes he'd l More

by jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
prefer not to name service advisor - talked with mgr
Jun 21, 2022 -

Earnhardt Toyota responded

Jules, Thank you for both the opportunity to earn your business and your feedback. Providing quality communication is vital and we're discouraged that's not what you received. I understand you spoke with our Service Manager Andrew here about the issues you experienced. We appreciate your time and we look forward to providing you with the 5-star service you deserve at your next visit. Should you ever need anything, please don't hesitate to reach out. We're here to help. Regards, James Vento Parts & Service Director james.vento@earnhardt.com

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