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East Bay BMW
Pleasanton, CA
885 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 885 reviews
August 27, 2025
I work with Kier Custodio in the service department every time I come to this dealership and he always does an amazing job taking care of me and my car. He addresses my concerns properly and always squeezes time I come to this dealership and he always does an amazing job taking care of me and my car. He addresses my concerns properly and always squeezes me into their tight schedule. Any issue I have, I tell Kier and he makes it go away like magic. He also has the friendliest demeanor out of anyone I’ve ever worked with at a dealership, which is something I greatly appreciate. Kier knows how to keep me coming back to east bay bmw! More
by yusef
Employees Worked With
Kier Custodio (5 STARS)
August 27, 2025
Excellent service! Everything went smooth from start to finish. Big thanks to Everardo Diaz, my service advisor, for making the whole process easy and stress-free. Wayn Everything went smooth from start to finish. Big thanks to Everardo Diaz, my service advisor, for making the whole process easy and stress-free. Wayne made the check-in process effortless More
by Bosweetteddy
Employees Worked With
Everardo Diaz
August 26, 2025
Joseph at East Bay BMW always a big help to me. He’s very friendly and works to make your experience as smooth as possible. You can count on him. He’s very friendly and works to make your experience as smooth as possible. You can count on him. More
by jameszeng15
Employees Worked With
Joseph Brightenstine
August 26, 2025
Daniel Martinez helped me with my bmw. He was courteous, offered the right sales pitch which I readily accepted and made sure I was dropped and picked up for my days activity at the locati He was courteous, offered the right sales pitch which I readily accepted and made sure I was dropped and picked up for my days activity at the location convenient for me. Id say he was above and beyond catering to my needs. And of course car drove smooth after the service and looked beautiful! More
by Lynn.Shin
Employees Worked With
Daniel Martinez
August 25, 2025
Bruce Wong the Service advisor was cumulative about my car. He provided me videos once they brought it in and let me know their findings and when it was ready. car. He provided me videos once they brought it in and let me know their findings and when it was ready. More
by Christinaihuynh
Employees Worked With
Bruce Wong
