East Bay BMW

The team is always professional and courteous, doesnt try and upsell you on services you dont need. and upsell you on services you dont need. More

The service at BMW is fantastic. They diagnosed the issues with my 335i and repaired it quickly. My car has never run better. Everardo Diaz, my service representative, was awesome. H They diagnosed the issues with my 335i and repaired it quickly. My car has never run better. Everardo Diaz, my service representative, was awesome. He provided me timely updates on the status of my vehicle and took the time to explain what repairs needed to be completed. A great job by all. Thanks. More

Customer friendly, very professional advisors and sales team at the dealership. Will recommend to friends and family team at the dealership. Will recommend to friends and family More

Brought my car in for a check engine light service. Ruiquan arranged a courtesy BMW and dropping my car for service was very efficient and I got to work on time too. It was a warranty item and was ab Ruiquan arranged a courtesy BMW and dropping my car for service was very efficient and I got to work on time too. It was a warranty item and was able to pickup my car next day. Wayne brought me my car all fixed up and everything was done perfectly. Thank you! More

Was looking for a Z4 before they were all gone and Jason contacted me after communicating briefly with their AI bot. Jason was awesome. Fun demeanor and easy to talk to. We went to East Bay BMW so my wif contacted me after communicating briefly with their AI bot. Jason was awesome. Fun demeanor and easy to talk to. We went to East Bay BMW so my wife could also test drive an X3 M50 and we ended up taking the same vehicle after Jason did the upsell. :) No shade, it's his job and we loved the car. Jason was great throughout even dealing with me asking, several times over many messages, if any Z4s were available other than the one we did find and order for me. Very pleased with Jason. The only ding they get is they messed up the tinting one of the X3's windows and my wife had to stay WAY longer than she wanted since I had to leave early so she had to wait for the X3 to be ready. Still very happy with all the dealings with Easy Bay BMW. More

Wayne , It was the best in this visit. He served me efficiently and quickly Thx. He served me efficiently and quickly Thx. More

Like, always excellent service from all the staff at East Bay BMW! They keep you well informed of your car journey Bay BMW! They keep you well informed of your car journey More

Enrique Palo went above and beyond in helping me purchase the car I was seeking. I had a pretty extensive list of questions re purchasing a used EV and I was shown information on the car's EV battery capac the car I was seeking. I had a pretty extensive list of questions re purchasing a used EV and I was shown information on the car's EV battery capacity, prior ownership, tire replacement, last software update and more. Finally Enrique did a great job of syncing my phone, programming the car keys and digital card as well. The car was nicely detailed and charged ready to go and time of purchase. 5 stars for Enrique Palo (Sales) More

Kier was professional and took care of my service needs in no time I truly recommend her to all my friends and co-workers. Thank you , Terri in no time I truly recommend her to all my friends and co-workers. Thank you , Terri More