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East Bay BMW

Pleasanton, CA

Overview
Reviews
4.9
1,036 Reviews
Call Dealership (866) 985-9954
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4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,036 reviews

September 03, 2026

Ben from service was great and did great on everything he said, next time I will try to make my appointment service with him. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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September 02, 2026

Service advisor francsco magya take car my bmw very well & I am very happy thank you More

by Kam Panchal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel Henriquez
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September 01, 2026

Professional and friendly, issues with the car are explained well. Link provided for payment after the work has been done which makes it fast and easy to pick up the car. More

by maleficentme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
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September 01, 2026

Great experience shopping and buying through this dealership. Ask for Bobby Padilla by name for a salesperson who was easy to work with and who tried very hard to make sure we got the car we wanted a More

by postrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Padilla
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August 29, 2026

Avelardo service advisor from East Bay BMW was very professional and accommodating during my vehicle recall service. Thank you Avelardo! More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avelardo Diaz/ 5 stars
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Sep 01, 2026 -

East Bay BMW responded

Marco, thanks for your praise and kind comments about our team.

August 28, 2026

I always get a kind and friendly welcome when I come here for my cars service. More

by Rob M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 01, 2026 -

East Bay BMW responded

We can't wait to see you again, have a great day.

August 27, 2026

Ben at East Bay BMW made car buying easy—clear explanations, no pressure, honest advice. Highly recommend working with him! More

by rajeshreddysy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 29, 2026 -

East Bay BMW responded

Rajeshreddysy, we are so pleased you enjoyed your visit to East Bay BMW!

August 26, 2026

Had a fast straightforward transaction with them. They were friendly and responsive, and the car is great! More

by LEAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny [Sales] and Kameron [Finance] Five Stars!
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Aug 30, 2026 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

August 25, 2026

I recently factory ordered and purchased a BMW 330i from East Bay BMW. Overall I had a fantastic buying experience! Thank You Diana, Kamron and the entire team. More

by PK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Diaz
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August 21, 2026

Professional service. Great follow up and took the extra time to ensure nothing was overlooked. Gave me a break on the service given the situation. I appreciated the loane More

by hammillka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Simpson
Print
Aug 25, 2026 -

East Bay BMW responded

Hammillka, we strive for 100% satisfaction, and it is great to see you had such a positive experience at East Bay BMW.

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