East Bay BMW

I’ve been coming to MINI of Pleasanton for the past 10 or so years, and the customer service has always been outstanding. Jeff Killoran has been my primary service advisor throughout that time, and he consis so years, and the customer service has always been outstanding. Jeff Killoran has been my primary service advisor throughout that time, and he consistently goes above and beyond. He takes great care of my MINI, explains everything clearly, and always walks me through my options so I feel confident in every decision. That level of care and attention is rare and deeply appreciated. When it’s time for my next MINI Cooper, I’ll absolutely be returning to MINI of Pleasanton and working with Jeff again. More

I had a great experience with the service team at East Bay BMW in Pleasanton. I especially want to recognize Everardo Diaz for his outstanding support throughout my visit. He took the time to clearly expl Bay BMW in Pleasanton. I especially want to recognize Everardo Diaz for his outstanding support throughout my visit. He took the time to clearly explain the entire service process, answered my questions patiently, and made sure my car was taken care of with attention to detail. The communication was transparent from start to finish, and I left feeling confident that my BMW was in excellent hands. I highly recommend working with Everardo and the East Bay BMW service department. More

We’ve been taking our Mini here for years and it’s always been a great experience. Recently Kier was extremely helpful in helping us with service and we are beyond thankful for his thoughtful touch. Wouldn’t been a great experience. Recently Kier was extremely helpful in helping us with service and we are beyond thankful for his thoughtful touch. Wouldn’t dream of taking our car anywhere else! More

Being going to this dealership for all of my vehicles because of the care and service I receive. Today was no exception with Kier Custodio. He was very helpful and very professional. Great guy to be work because of the care and service I receive. Today was no exception with Kier Custodio. He was very helpful and very professional. Great guy to be working with for the service needed for my car. Thanks Kier! More

Wayne is very helpful in resolving my tire pressure issue. The wait is short even though I did make an appointment issue. The wait is short even though I did make an appointment More

First service with East Bay BMW, Kier Custodio was a great advisor. Super efficient and had me in and out in no time! great advisor. Super efficient and had me in and out in no time! More

Amazing experience at the BMW service center! Wayne Dabio was so friendly and helpful, and his kindness truly made my day. Highly recommend. Wayne Dabio was so friendly and helpful, and his kindness truly made my day. Highly recommend. More

Again Daryl was very helpful, helped me resetting my car. I wasn’t able to log into my app but he was able to help me reconnect. I appreciate him for taking his time out on a busy day. I wasn’t able to log into my app but he was able to help me reconnect. I appreciate him for taking his time out on a busy day. More

My team and Alex Nocn is always responsive, helpful, and a treat to work with, every time! I highly recommend this dealership not only for purchasing your BMW, but for servicing as well. Truly a great exper a treat to work with, every time! I highly recommend this dealership not only for purchasing your BMW, but for servicing as well. Truly a great experience whenever I need them. More