East Bay BMW

Service was professional and timely. Everado was my technician and was pleasant and professional. Waited a bit longer tgan preferreed to check-in but overall experience was good. Everado was my technician and was pleasant and professional. Waited a bit longer tgan preferreed to check-in but overall experience was good. More

Great service and great staff. They go out of their way to make sure the service is good. They go out of their way to make sure the service is good. More

As usual, the service writer, Ruben Lopez, was very thorough and helpful in explaining what needed to be done. He also advised me on things tzhat don't have to be done immediately, but that I should k thorough and helpful in explaining what needed to be done. He also advised me on things tzhat don't have to be done immediately, but that I should keep an eye on. Weatherford has consistently provided excellent service and advice over 23 years More

I purchased an M4 and had the pleasure of working with James. He is professional, kind, and highly knowledgeable! The entire team made the process a breeze. James is a true gem. I drove from Sonoma County James. He is professional, kind, and highly knowledgeable! The entire team made the process a breeze. James is a true gem. I drove from Sonoma County and would not hesitate to make the drive again in the future. Dealership is beautiful as well. Thanks again guys! More

Very good technically, and excellent customer attention. Kept me updated regularly on the work done in my car. Kept me updated regularly on the work done in my car. More

Ben was awesome. Greeted us each visit. We didn't have to find him. Very cordial and communative. Greeted us each visit. We didn't have to find him. Very cordial and communative. More

The service advisor was most helpful. . Z z Z z Z z Z z Z z . Z z Z z Z z Z z Z z More

Diana was absolutely outstanding. I used to have a go-to person in the sales department for buying my cars, but unfortunately, they moved on. Fortunately, Diana has more than stepped I used to have a go-to person in the sales department for buying my cars, but unfortunately, they moved on. Fortunately, Diana has more than stepped up to fill that role. She’s a true pleasure to work with—honest, transparent, and incredibly easygoing. As long as Diana is at East Bay BMW, I’ll be buying my cars there. Kudos to the management team for the excellent training and the caliber of professionals you’ve assembled. Every interaction—from the front desk to the parts team, finance department, and Ben in service—was truly five-star. Well done! More

Excellent service overall! ! Joseph B.’s communication throughout the process was on point and made the experience bright and seamless. ! Joseph B.’s communication throughout the process was on point and made the experience bright and seamless. More