East Bay BMW

Excellent service. Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell Amazing staff. Knowledgeable and friendly advisors. Special shoutout to Francisco M and Wayne in the service departments for always making me fell welcomed! More

Wayne Dabio helped me with checking the alert in my car and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you! and filling up oil! I walked in and he treated me with kindness and utmost professionalism. Thank you! More

i was here for map updated but at the end getting a oil change. this place was friendly and good costumer service, other car service i will coming back to this location. change. this place was friendly and good costumer service, other car service i will coming back to this location. More

Great service went in for oil change got help from Everado Diaz right away in and out in a little over an hour Everado Diaz right away in and out in a little over an hour More

Jason Cohn was fantastic to deal with that was the person in finance. They didn’t have the car that we wanted, but found it and then literally we picked it up a day and a half later. It was efficient, fast, in finance. They didn’t have the car that we wanted, but found it and then literally we picked it up a day and a half later. It was efficient, fast, easy no surprises! An A+++ experience! More

I've been taking my cars for servicing at East Bay BMW. It has a separate waiting room with snacks, water, and coffee, as well as partitioned working areas. The area is not overall huge but does the job. S It has a separate waiting room with snacks, water, and coffee, as well as partitioned working areas. The area is not overall huge but does the job. Service advisors are generally courteous and knowledgeable. Special shout out to Bruce Wong, who attended my vehicle, provided status of vehicle, and explained available options. Bruce also arranged a follow up appointment to further diagnose an issue with the car. Highly recommended. More

I was very pleased with the service Very knowledgeable and professional everyone was very nice and helpful and professional everyone was very nice and helpful More

Daryll Farillas, a Product Specialist Genius is outstanding! We didn’t know anything about our i4 40 electric vehicle and went to East Bay BMW without an appointment. We were lucky enough to get Da outstanding! We didn’t know anything about our i4 40 electric vehicle and went to East Bay BMW without an appointment. We were lucky enough to get Daryll Farillas. Although he was very busy, he took the time to instruct us thoroughly enough to operate our car! Learning new technology doesn’t come naturally to me, but Daryll was an excellent teacher and so patient! I’m on my way! More

Kier is the man - always super helpful and informative. Timely updates - great rep for the dealership AND BMW. Timely updates - great rep for the dealership AND BMW. More