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East Bay BMW
Pleasanton, CA
1,075 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 16, 2026
Wait time short, communication great, very cordial staff,
loaner car great condition, love the shared inspection video of vehicle
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by mwongrph79
Employees Worked With
Ben simpson, Diana Diaz
October 16, 2026
Ben is the best!
Very knowledgeable and easy to work with, understands and exceeds customer’s expectations
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by Yelena
Employees Worked With
Ben Simpson
October 16, 2026
Great service.
Good coffee. Did not wait long in the morning to get my car in.
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by rajesh_master
Employees Worked With
Everardo Diaz
