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East Bay BMW
Pleasanton, CA
964 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Latest Reviews
January 16, 2026
With the exception of having to wait so long to check in,
everything else was great! Kier was exceptional and made up for my long wait.
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by cca3chorro
Employees Worked With
Kier Custodio
January 15, 2026
BAD FAITH!
! Have 530e bought from East Bay. . Hybrid transmission problems. Dealer won’t acknowledge it. Bought extended warranty for $3,000 months ago prior
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by DON74
Employees Worked With
BMW NORTH AMERICA.
January 14, 2026
Excellent Customer Service as I have become accustomed to
at East Bay BMW, today Bruce Wong checked me in and took good care of me and had a Uber waiting for me when we were done. Bruce was a super friendly
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by brucebidwell
Employees Worked With
Bruce Wong
