Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
East Bay BMW
Pleasanton, CA
751 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 15, 2025
Bruce Wong is an excellent service advisor.
He kept me informed and handled my service promptly and competently. He thoroughly explained the nature of my service and repair. You should give him
More
by BEGUN
Employees Worked With
Bruce Wong
March 14, 2025
The service advisors at this dealership are professional
and friendly. It’s easy to schedule a service appointment via phone or online. The waiting room is clean and nice. I want to mention about Ruben Lope
More
by Nina
Employees Worked With
Ruben Lopez
March 12, 2025
Great experience.
James Ylagan is responsive, patient and helpful! He showed/told me everything I needed to know and more to facilitate my iX purchase including gettin
More
by newtoBMW
Employees Worked With
James Ylagan
