East Bay MINI

It is the BEST service center we have ever been in our lives!!! In terms of staff knowledge and courteousness-topnotch. Will and Jeff went above and beyond to help us with our Mini Cooper brake pads. to m lives!!! In terms of staff knowledge and courteousness-topnotch. Will and Jeff went above and beyond to help us with our Mini Cooper brake pads. to make things more impressive, they CLEANED the car after the service. They notified us on time and did the best they could to help us with our concerns. If only Mini has a SUV, I would give up my Ford Explorer ST so I could avoid dealing with other service centers. HIGHLY RECCOMENDED!!! More

The service department is thorough, friendly and efficient. They kept me informed through the time the car was being serviced, including a short video of the battery diagnostic that was run. efficient. They kept me informed through the time the car was being serviced, including a short video of the battery diagnostic that was run. More

Our service contact, Justin, was exceptional. He was very helpful throughout the process of getting our repairs done and kept us informed the whole time. helpful throughout the process of getting our repairs done and kept us informed the whole time. More

The quality of service I received at East Bay MINI was outstanding. Their staff was courteous and knowledgeable. I have been bringing my MINI here for the last two years and service has been consistent. outstanding. Their staff was courteous and knowledgeable. I have been bringing my MINI here for the last two years and service has been consistent. More

Love the Pleasanton Mini service and the people who work there, especially Jeff Killoran! They always do a great job and are extremely professional! Thx there, especially Jeff Killoran! They always do a great job and are extremely professional! Thx More

Easy to make the appointment, quick and competitively priced services done perfectly. The service staff was very friendly, got me in and out very quickly. priced services done perfectly. The service staff was very friendly, got me in and out very quickly. More

Good customer service from Justin. He was very helpful, friendly, courteous. He was also very respectful of Covid protocols and made sure we felt safe. friendly, courteous. He was also very respectful of Covid protocols and made sure we felt safe. More

Justin was so kind and helped me to resolve the issues in my car. It was my best experience among my past services in bay area. my car. It was my best experience among my past services in bay area. More

Good customer service but of course you know you’re getting ripped off and never know if your car really needs the repairs they are charging you for. getting ripped off and never know if your car really needs the repairs they are charging you for. More

Jeff was great as usual. 10+ years of exceptional service. For as long as I have a MINI and live in the area, I’ll bring it here. service. For as long as I have a MINI and live in the area, I’ll bring it here. More