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East Charlotte Nissan - Service Center

Charlotte, NC

4.9
167 Lifetime Reviews Review Dealership

167 Reviews of East Charlotte Nissan - Service Center

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January 18, 2021

"I like to work with Ron because he is always friendly and..."

- mhsisters1

I like to work with Ron because he is always friendly and professional and knows what he is doing. Thanks to Roy who worked on my car for getting it fixed in such a short time period.

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron Taver and Roy, the mechanic
Jan 19, 2021 -

East Charlotte Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ron here at East Charlotte Nissan!

January 10, 2021

"Ron Tarver was a very exceptional service agent . I truly..."

- SailorAaron.dunbar

Ron Tarver was a very exceptional service agent . I truly appreciate his professionalism and attitude. Friendly and nice , He’s always return calls promptly and timely

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Jan 12, 2021 -

East Charlotte Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at East Charlotte Nissan! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2020

"East Charlotte Nissan did an excellent job. Oil and..."

- wmsmith79

East Charlotte Nissan did an excellent job. Oil and filter change + tire rotation and advise without an appointment, in & out in less than 2 hours. d

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 26, 2020 -

East Charlotte Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2020

"I want to especially thank Miss Latriese Hite, manager..."

- jandy130114

I want to especially thank Miss Latriese Hite, manager Mor Asmar and the mechanic in charge, I don't know his name but thank you for helping me and solving the problem.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Latriese Hite
Dec 19, 2020 -

East Charlotte Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2020

"The service department is always great. Ron Traver always..."

- Peter.b25

The service department is always great. Ron Traver always makes me feel welcome. He helps me to keep both my Nissan Altima and Nissan Sentra running their best.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Dec 06, 2020 -

East Charlotte Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 29, 2020

"Great and quick fixed the issue I had going in with my..."

- Daquan5792

Great and quick fixed the issue I had going in with my car in the same day no issues with it after wards feels brand new.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Blythe, Aaron Woller
Dec 01, 2020 -

East Charlotte Nissan responded

Hello! We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

October 20, 2020

"Ramsey and Ruth are great!I go to Nissan because the..."

- Erin

Ramsey and Ruth are great! I go to Nissan because the staff is friendly, the free coffee, and I can afford it. I'd choose Nissan again.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ramsey and Ruth , Aaron Woller
Oct 23, 2020 -

East Charlotte Nissan responded

Thanks for highlighting some of our staff who provide such excellent service, Erin! Your kind comments mean so much to us, and we're proud to have earned them! Have a fantastic day!

October 11, 2020

"Excellent, fast and friendly service, I totally recommend..."

- Alejandro Romero

Excellent, fast and friendly service, I totally recommend this dealership. The service consultant was very professional, clean and safe location, again was very satisfactory my visit

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Kirkpatrick
Oct 13, 2020 -

East Charlotte Nissan responded

Alejandro, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at East Charlotte Nissan to have earned it.

September 07, 2020

"Ron Traver in the service department always makes sure my..."

- Peter.b25

Ron Traver in the service department always makes sure my 2015 Nissan Altima is well taken care of. His focus is always on 100% complete customer satisfaction.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron Traver
Sep 14, 2020 -

East Charlotte Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2020

"I bought my Nissan Frontier 4 Door Truck from East..."

- Hugh Miller

I bought my Nissan Frontier 4 Door Truck from East Charlotte Nissan and ever since then I always take it there for all my service needs. Yesterday I had a huge metal shaft puncture one of my tires and they took care of it because I bought the tires from them as well. Oil changes, tire rotation, problems, they have always been right there for me. I would NOT go anywhere else.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron in Service always
Aug 25, 2020 -

East Charlotte Nissan responded

Hugh, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at East Charlotte Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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