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East Dallas Volkswagen - Service Center

Garland, TX

4.6
260 Reviews

260 Reviews of East Dallas Volkswagen - Service Center

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June 24, 2022

Great people and management team , no delay , very honest, they make me feel very important More

by NABIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Timely service, fair prices. They listen to what you are saying. Nice waiting area and they wash your car. More

by Sandygassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Ahmed
June 21, 2022

The service center did a full inspection on a vehicle we were prepared to buy from another person. The communication was amazing they even sent a video of what they found and walked through everything I was More

by ajmcintosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

As has been the case for many years now, the service department is always prompt, courteous and helpful in its efforts to provide quality service a nd repairs. This is a major factor in my decision to c More

by tkburksrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Allison
June 14, 2022

I had to get my two fans replaced cool car sounds great Yeah Jose Aaron More

by DStyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose advisor Helpful Aaron she is service manager 5.stars
June 14, 2022

Great customer service and efficient, Rachel Anderson is a great service advisor, will definitely go back for service on my VW. More

by Trevor Chetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

The employees are courteous -“par, excellence. ” The complex is clean. The waiting area is comfortable . More

by meregalado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Gutiérrez
June 02, 2022

Hope, joy, exciting. Washing the car, help The coolant. You are there emergency over there car. DJ is wonder More

by judy.croll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wonderful
May 30, 2022

Great great wonderful. Thank you for a wonderful experience. I will be back when more service is required. More

by Eric.tatum19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Rachel was phenomenal in assisting me with my payments and payment options. Also, she was very transparent and communicated with me with additional information when need! More

by 1timirahigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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