East Hills Chevrolet of Douglaston

If you do not mind being pressured, lied to and being ripped off for alot of money, then this dealer is for you. You can judge for yourself after I share my experience with them. My son went with my husb ripped off for alot of money, then this dealer is for you. You can judge for yourself after I share my experience with them. My son went with my husband to lease a car. He had never leased a car before, we always leased one for him. He had a trade in, which he would use any equity in it toward the down payment. A couple of days before, we had called carvana. They offered to payoff the balance of the loan on the car, which was $5,900 and in addition give him a check for $6,200. So they valued the car at about 12,000. Before deciding, we called another Chevy dealer (not East Hills. The offer they gave us for the car my son wanted to lease, was $1500.00 down and $280.00 a month for 36 months. That was right in his budget and the down payment would come from the 6200.00 in equity from his trade in. He would have no out of pocket expense at all. Before we had the chance to go there, my husband found out he knew a salesman at East Hills, so he called him, his name is Evan. Evan told him to come on down with my son and he would give him a good deal. They went the next day. After they were there for 4-5 hours my husband was really getting xxxxxx off. They then separated my son and husband, by having Evan continued to talk to my husband, while they ushered my son into the finance office. While my son is a grown adult, he never went through this process before and he has a learning disability. He had already given them a $500.00 deposit, which they insisted upon, but said it would be refunded.By the time he left that office, they took 2 more additional payments from him. 1 for $6,448.00 and another for $5,000.00 for a total of 11,448.00. With the 500.00 he gave them earlier, it came to $12,000.00, plus they were taking the trade in!!!!! They have refused to give back the 500.00 deposit on top of it all. They took complete advantage of him and totally ripped him off for alot of money, which he could not afford. I can write so much more about East Hills, but I think based on our experience with them, you have a good idea why you should run, not walk away from this dealership. More

Excellent service visit today at East Hills Chevrolet of Douglaston! Paul the service advisor was welcoming, professional and attentive to my visit as was Perry the sales Manager! I couldn't have asked fo Douglaston! Paul the service advisor was welcoming, professional and attentive to my visit as was Perry the sales Manager! I couldn't have asked for a more comfortable or better experience! I highly recommend. More

I am very disappointed with my experience. My car stayed in this service center for four months, and when it was returned to me, it still has electronic issues. To this day, I do not know what My car stayed in this service center for four months, and when it was returned to me, it still has electronic issues. To this day, I do not know what the exact problem was or what the dealership actually did to fix it. I tried to contact the dealership but no responds. I regret buying a Chevrolet and do not recommend these cars to anyone due to poor reliability and unprofessional service. More

We (my uncle and me) always trust this dealer to take care our Suburbans, if we have any issues, and Got it Fixed of course, honest people and great experience as always Thumbs up to Gary👍👍 Many Tha care our Suburbans, if we have any issues, and Got it Fixed of course, honest people and great experience as always Thumbs up to Gary👍👍 Many Thanks More

We have worked with two other dealerships and were very unhappy. I contacted East Hills Chevrolet by email. I knew exactly what I wanted and wanted the best number. This was for a lease. Cody Allen res unhappy. I contacted East Hills Chevrolet by email. I knew exactly what I wanted and wanted the best number. This was for a lease. Cody Allen responded to me by email. We did everything through email. This was for a lease. He promised when I got there we would be in and out in one hour. We were. For the price we agreed on ahead of time. No hard selling. I cannot recommend East Hills Chevrolet of Douglaston or Cody Allen enough. I have never had a pleasant experience at a dealership until now. We will definitely be going back every time. More

I first want to say I did not buy a vehicle from this dealership. I turned in my lease they were helpful with this which was a good first step. I sat down with a sales rep who was a good dude. When it c dealership. I turned in my lease they were helpful with this which was a good first step. I sat down with a sales rep who was a good dude. When it came down to getting the truck I wanted they had a crazy payment I asked questions tried to work it out with them the managers didn't budge. I ended up going to another dealer bought the same truck for 456 dollars cheaper a month. Please noteits the same truck. I don't think they use the lowest interest rates for you they use the highest interest rates so they get a healthy kick back from the financial institution. I will never go to this dealership again. More

I’ve been a customer for over 12 years and just got an other car it was fast and the team at east hills did everything possible to get me in my new car once again 5 star service other car it was fast and the team at east hills did everything possible to get me in my new car once again 5 star service More

Jan 8th, 2024 - my wife drove off in a new Chevy Equinox! Once again Joseph Castillo and Sales Manager Joseph Sgroi exceeded all expectations! They were awesome! This is our 6th new car lease from this deale Once again Joseph Castillo and Sales Manager Joseph Sgroi exceeded all expectations! They were awesome! This is our 6th new car lease from this dealership and they continue to maintain their excellent customer service. We have been coming to this dealership since 2012 ! Never disappointed us ! I recommend this particular dealership 100%. Great job guys ! Keep it up ! Cheers! Ray More

Great experience at leasing my 3rd vehicle at East Hills Chevrolet of Douglaston. Sales associate Cody Allen was extremely helpful and provided me with all necessary information in regards to my lease. Mr Chevrolet of Douglaston. Sales associate Cody Allen was extremely helpful and provided me with all necessary information in regards to my lease. Mr. Allen took extra time to answer all my questions to assist me while going to the process of leasing my 2024 Trailblazer. Mr. Allen followed up with a phone call this afternoon after I picked up vehicle to ensure everything was ok with my new vehicle. More

Very slow at responding. Not a dealership I would want to deal with. Wanted to wholesale my vehicle at an insulting low ball price. It is no wonder they have been trying to s Not a dealership I would want to deal with. Wanted to wholesale my vehicle at an insulting low ball price. It is no wonder they have been trying to sell there vehicle for months. More