East Hills Chevrolet of Douglaston

This was one of the most pleasant car buying experiences I ever had. Not only was Scott a gentlemen, he listened and helped me choose the right car for me. He acknowledged my financial situation, gave me I ever had. Not only was Scott a gentlemen, he listened and helped me choose the right car for me. He acknowledged my financial situation, gave me an excellent deal on my trade in and came in exactly on target with my monthly payment. Did I forget to mention the entire dealership worked as a team and this made the whole process a very positive experience. From Dave in financing to the Manager Bob I was treated with the utmost respect. Did I forget to mention my new car - a fully loaded 2012 Crystal Red Chevy Cruze. Thank you Scott and your team! More

Bob Poulos is terrific. He is in the sales department, however when I called the service department because I was late and going to be there after they closed, no one picked up. In a panic that I wouldn't however when I called the service department because I was late and going to be there after they closed, no one picked up. In a panic that I wouldn't be able to pick up my car, I called the sales department. Bob picked up and after I explained my situation, he said, "Mr Fox., you have nothing to worry about. I will go into the service department now and get your keys to make sure that you can pick up your car no matter what time you get here. We close at 9, but if you're going to be later than that, just call me and let me know, I'll wait for you." Are you kidding me? I haven NEVER dealt with anyone at a car dealership, in service or sales, who was more professional or willing to go out of their way. Bob, if you read this, I really thank you and I will definitely buy our next Suburban from you. More

"Bob Poulos, thank you. I appreciate your expertise and your candor. Most of all, I appreciate your humanity. There are many dealerships out there that cater to the average car buyer. What you offer and your candor. Most of all, I appreciate your humanity. There are many dealerships out there that cater to the average car buyer. What you offer is more than just sales and service. You offer solutions and common sense that enhance your clients' ability to effect informed decisions. At first I thought that you were using Jedi mind tricks. But no, it was no trick. You just seem to know what your customers are looking for and how to help them achieve it. I never felt like you were trying to sell me something; it felt more like you're trying to make me happy. That's it! That's your secret. You behave more like a friend than a salesman! You actually care about people, and I think people prefer to do business with a friend. "--G. Osai, Brooklyn, NY More

Not pushy, very forth coming, price was very affordable and no pressure at all. The experience was incredible in every sense of the word. 100% recommended . and no pressure at all. The experience was incredible in every sense of the word. 100% recommended . More

Bob Poulos was kind, curtious, and patient. He was very knowledgeable. He gave us his full attention and assisted us with title, insurance, and the special features of the vehicle - the on-star system. knowledgeable. He gave us his full attention and assisted us with title, insurance, and the special features of the vehicle - the on-star system. More

Robert was very knowledgeable and helpful. He assisted in getting me exactly the car I was looking for. I would highly recommend East Hills Chevrolet. in getting me exactly the car I was looking for. I would highly recommend East Hills Chevrolet. More

He is a great dealer. I love the way he was with us. My boyfriend and I was buying a car for the first time and It was a great first time. boyfriend and I was buying a car for the first time and It was a great first time. More

My experience with East Hills was wonderful. From the moment I walked in until I drove out with my new Chevy Malibu I was treated with respect.Everyone I came in contact with couldnt have been friendlier moment I walked in until I drove out with my new Chevy Malibu I was treated with respect.Everyone I came in contact with couldnt have been friendlier or more helpful. I look forward to working with the staff in the future and I would definitely recommend this dealership to my friends and family. More

Juan Nadal hadled the sale of the used impala we bought. He was extremely helpful and attentive to giving us the best service he could. He even followed up on his day off to check everything was ok. We He was extremely helpful and attentive to giving us the best service he could. He even followed up on his day off to check everything was ok. We visited the dealer twice and both times had extensive wait times. Could understand the first time as we were a walk in on a Sunday and there were only a few salesman who were tied up. However, 2nd visit to pick up car we had to deal with finance rep. Assume there was only one rep as we had to wait approx 1 hour. Also ovserved numerous salesman that day maybe 10. We returned to this dealer as we had purchased our previous car from them and it was a good experience. Good dealership to deal with but should examine how they do their staffing. More

Buying a car is stressful. Having lived in LA for 25 years and having had a good friend who owned a large Chevy Dealership, I was spoiled. To my great surprise, my Salesperson was really nice, honest a years and having had a good friend who owned a large Chevy Dealership, I was spoiled. To my great surprise, my Salesperson was really nice, honest and did his very best to make this purchase as easy as possible. I continue to be very satisfied with the service when I go in to the dealership. I have recommended them to a friend who purchased a vehicle and would recommend them again. More