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East Hills Chrysler Jeep Dodge Ram SRT

Greenvale, NY

4.7
3,332 Reviews
East Hills Chrysler Jeep Dodge Ram of Greenvale, NY is a leading Chrysler, Jeep, Dodge, and Ram dealership located in Greenvale, NY, proudly serving drivers throughout Nassau County, Long Island, and Queens. Established in 1975 as the first dealership of the family-owned East Hills Auto Group, East Hills Chrysler Jeep Dodge Ram of Greenvale has been proudly serving Long Island drivers with a commitment to quality, trust, and expert automotive service. We offer an extensive selection of new Chrysler, Jeep, Dodge, and Ram vehicles, including popular models such as the Wagoneer, Grand Cherokee, Wrangler, Ram 1500, Durango, Pacifica, and Charger. In addition to our new inventory, we carry a wide range of certified pre-owned and quality used cars, trucks, and SUVs to fit every lifestyle and budget. As a CARFAX Top-Rated Dealer, customer service is always our top priority. Our experienced sales team is here to help you find the right vehicle, while our CJDR finance department works with a network of trusted lenders to provide competitive auto loans and flexible lease options for drivers across Long Island-regardless of credit history. Beyond the showroom, East Hills CJDR of Greenvale features a full-service Chrysler, Jeep, Dodge, and Ram service center staffed by highly trained, factory-certified technicians. From routine maintenance to advanced repairs, we use genuine Mopar® parts and accessories to help keep your vehicle performing at its best for years to come. Conveniently located at 2300 Northern Blvd in Greenvale, our dealership serves drivers from Hempstead, Roslyn, Westbury, Hicksville, Huntington, and throughout Long Island. Visit us today to find your next Chrysler, Jeep, Dodge, or Ram vehicle, or schedule service with our factory-trained technicians.
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2300 Northern Boulevard

Greenvale, NY

11548

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Showing 3,332 reviews

September 01, 2014

Jeep Patriot Have dealt with the same sales rep for the last 5-6 cars I've leased from East Hills. Have ALWAYS been pleased with their customer service and ability More

by 19RSB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Borzooyeh
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear 19RSB55, Thank you for your continued loyalty to East Hills Chrysler Jeep Dodge Ram and to your salesperson Freddy B. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 31, 2014

Great People Loved the atmosphere and the professionalism that I experienced when buying my Jeep. Syed was very helpful and honest, he understood my needs for the More

by mrshwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear mrschwartz, Thank you for your recent vehicle purchase. We appeciate your business and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 31, 2014

Awesome Syed was very patient with me as I take quite some time to decide. He informed me about all of the features and an overall summary of what I was going More

by stevengold167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear stevengold167, Thank you for your recent vehicle purchase at East Hills Chrysler Jeep Dodge Ram. We appreciate the feedback on your experience and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 29, 2014

Worst Dealership **DO NOT USE** I’m and writing this review because of the terrible experiences that I had not only with East Hills Jeep but also with a vehicle that I purchased . I More

by DC127630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judy Burr, Eric Luchs
Sep 02, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear DC127630, East Hills Chrysler Jeep Dodge Ram prides itself on a world class experience. As a DealerRater certified dealership, we uphold standards to make sure the customer experience is second to none. We do not like to receive negative feedback and when we do, we perform a deep dive to get all facts so that we can adequately answer the complaints and adjust our internal processes. DealerRater limits our responses to 2000 characters so I have to break up this reply into a few pieces. We apologize for your frustration with the 2010 Jeep Grand Cherokee you purchased from us in April 2013 with 28k miles on it. We understand you drove an hour to purchase this vehicle and that you elected not to purchase an extended warranty to cover items not covered by the factory-backed warranties. We do not agree that your comment, “I write this mainly to warn consumers so that they can avoid a horrible customer service and poorly run dealership!!!” is warranted. Because your review will be posted online, readers should know some additional details that were not included with your review. Chrysler certfied pre-owned vehicles come with these features, among other benefits: Factory-backed full mechanical coverage for 3 months/3,000 miles Factory-backed Powertrain limited warranty for 7 years/100,000 miles CARFAX Vehicle History Report There is a deductible on the factory-backed warranty and mechanical coverage. End of Page 1 of our response. Please read Page 2 of our response.

Sep 02, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear DC127630, This is page 2 of our response. It begins with your repair order history. April 2013 – you purchased your vehicle from us. This 2010 Jeep Grand Cherokee had 28k miles on it. 5/28/13 – you brought your vehicle to us and said it would not start. At the time, your vehicle had 30,115 miles on it. This was a warranteed item and East Hills replaced the battery harness. There was a deductible which East Hills waived as a goodwill gesture to you. 11/7/13 – you brought your vehicle to us and said your vehicle would not start. Your vehicle had 40,120 miles on it and was beyond the 12 month/12k mile warranty. We replaced the win module and two keys. This was not a warranteeable expense as it was not covered by any of the certified pre-owned vehicle warranties that came with your vehicle. You paid $719. This module and the two keys are warranteed by MOPAR for 12 months or 12k miles, whichever comes first. 11/18/13 – you brought your vehicle to us due to a long crank when it started. Your vehicle was out of warranty. We changed the starter. East Hills absorbed the cost of the starter as a goodwill gesture to you. This ends page 2 of our reply. We apologize for the limitations of DealerRater's programming.

August 27, 2014

great experience ANN DEMAYO WAS GREAT!!! SHE GOT ME THE JEEP I WANTED AT A FAIR PRICE. VERY ORGANIZED HONEST AND HELPFUL FROM START TO FINISH!!! I WOULD DEFINITELY RE More

by QUEENCOL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann DeMayo
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Queencol1, Thank you for your recent vehicle purchase from East Hills Chrysler Jeep Dodge Ram. We appreciate your business and the kind words you wrote about Ann DeMayo. We wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 27, 2014

East hills Everyone was fantastic. Greg worked hard to make sure we were happy. Great experience from the start. I would definitely recommend this dealership to More

by Nicolepasch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Emil Keri, Greg Leonardo
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Nicolepasch123, Thank you for your recent vehicle purchase. We appreciate your trust in us and we wish you all the best with your new vehicle. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 25, 2014

Great Experience Adam was very helpful, personable, and didn't make me question myself if I was getting a good deal or not. Very satisfied with my deal and my new ca More

by Jacks724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Mahmood
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear Jacks724, Thank you for the feedback about your recent vehicle purchase. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 24, 2014

Michael & Steve Made it Happen! Other dealerships tried to sell me a Jeep I didn't want from their lot. Mike/Steve went out and got the one I wanted! They worked hard, diligently and More

by tom.palazzo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear tom.palazzo12, Thank you for your recent purchase and for taking the time to write this review of your experience with us. We appreciate the feedback. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 24, 2014

Easy transaction I recently bought a pre owned jeep grand cherokee that I had spotted online. I came to the dealership after an email exchange with Jennifer Santiago. More

by christopherdamico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Santiago
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear christopherdamico, Thank you for your recent vehicle purchase. We appreciate your business and the thoughtful comments you wrote about your interactions with Jennifer, Stan, and Greg. We wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

August 23, 2014

Marvin Frank - Best ever! Made my Jeep Wrangler purchase come true with a deal no one else could match... and believe me I asked a lot of dealers! Will Recommend him for sure! More

by mrched
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Frank
Oct 08, 2014 -

East Hills Chrysler Jeep Dodge Ram SRT responded

Dear mrched, Thank you so much for your recent purchase. We appreciate your business and we wish you all the best. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Chrysler Jeep Dodge Ram pwolhar@easthillsjeep.com

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