East Hills Chrysler Jeep Dodge Ram SRT

On Friday 8/5/11 I went into the dealership and sat down with Curtis (salesman) for about half an hour, 45 minutes and discussed exactly the Wrangler I wanted, they didn't have one on the lot but he could d with Curtis (salesman) for about half an hour, 45 minutes and discussed exactly the Wrangler I wanted, they didn't have one on the lot but he could do a search of nearby (w/in 150 miles) and arrange a swap, if I left a deposit. I took the weekend to think it over. On Monday 8/8/11 I returned and left a deposit with curtis so he could "find my Jeep". On Tuesday 8/9/11 while on my way to work Curtis called to and asked "exactly what Jeep are you looking for?" and giving him the benefit of the doubt that I hadn't spoken with him about it since Friday I hastily went over everything for a second time. Then there was a second call, before I arrived at work Tuesday morning that he could only find a soft top. Oh so you can only find what I originally asked for? cool. Then on Thursday 8/11/11 the manager Mike Kennedy calls and leaves me a vm to call. I come to find out they have located ALMOST the exact Wrangler I wanted, it's going to come with approx 300 miles on it, and do I want it. At this point I had been given no information regarding the Wrangler, or the price range of what they had located. I asked him to email me the window sticker b/c I was having dinner with my grandparents, and would call him back. A while later, still no email so I call and Mike is "unavailable". So after having dinner with my grandparents I called Mike again and was told he was "with a customer". Still no email, I called a third and final time and Mike wouldn't come to the phone AGAIN! And still no email. And on top of all of this the receptionist was less than friendly. So I cancelled the deal and am still waiting to see if they'll give me my deposit back. After I called and cancelled Curtis called and texted my cell phone, and Mike called, and when I returned his call, he was unavailable AGAIN, and they tried to transfer me to someone else. Deal's off. And still no email of the window sticker btw. The funny part is had they actually emailed me the window sticker I would have written them a check that night. Oh well. Working with this dealership has inspired me to not buy a Jeep. More

Excellent Service, Beautiful Showroom, First-Class Dealership. I highly recommend East Hills to Interested Customers. This is our third vehicle in a row and we have found the service to be outstandi Dealership. I highly recommend East Hills to Interested Customers. This is our third vehicle in a row and we have found the service to be outstanding. More

wonderful!!! very attentive without being pushy. wonderful!!! very attentive without being pushy. everyone was very friendly & went out of their way for you. Mr. Taback was the best. would defi wonderful!!! very attentive without being pushy. everyone was very friendly & went out of their way for you. Mr. Taback was the best. would definitely recommend! More

Everyone at the dealership was quite friendly and pleasant. Roger Carrington was extremely pleasant and quite helpful in getting us the vehicle that was correct for us. pleasant. Roger Carrington was extremely pleasant and quite helpful in getting us the vehicle that was correct for us. More

Jorge Molina was very professional and the owner was also very professional. I have no problem recommending this dealership based on my experience. They were easy to deal with and the car is what I wanted an very professional. I have no problem recommending this dealership based on my experience. They were easy to deal with and the car is what I wanted and they put the deal together fast. More

I was in negotiation with another dealer to buy an SUV and was ready to sign - but decided to take a look at East Hills Jeep before finalizing. The experience was entirely no-pressure and this dealership and was ready to sign - but decided to take a look at East Hills Jeep before finalizing. The experience was entirely no-pressure and this dealership won my business through a combination of product, service, price, and attitude. It was a no-nonsense experience with Ann and the whole management team (Steve, Mike, Oliver) got involved to make the deal work when it got to the point that it counted most. Everyone was entirely professional, including sales staff not involved in the deal (like Jorge) and even the workers in the lot who didn't even know us and showed genuine interest in making sure we were pleased. Great followup. No gimmicks. You can go to this dealership with complete confidence. Too bad they can only go up to 5-stars on this rating system, because they deserve a TEN. More

Sales Representatives were very helpful in getting my wife and I into a vehicle at a very low affordable price. Also, They were very thorough in explaining all finance figures and charges as well as expl wife and I into a vehicle at a very low affordable price. Also, They were very thorough in explaining all finance figures and charges as well as explaining the warranty options for our used 2006 Honda Accord EX-L. I will definitely use this dealership in my future purchases as well as refer them to anyone looking to buy a new or used vehicle. More

Great experience at this dealership! Very friendly staff! I keep going back to the same employee/sales rep Jorge Molina because of his professionalism and personality! I've sent quite a few people to him and I keep going back to the same employee/sales rep Jorge Molina because of his professionalism and personality! I've sent quite a few people to him and to the dealership because of these factors!!! More

Mike is always an absolute pleasure to work with in service. I highly recommend dealing with him when servicing your vehicle at East Hills! In this way, he has epitomized my experience at East Hills service. I highly recommend dealing with him when servicing your vehicle at East Hills! In this way, he has epitomized my experience at East Hills over the past several years. More