East Hills Subaru of Roslyn

HORRIBLE SERVICE Not one employee smiles at this place, they all have an attitude for some reason! They try and cheat you by making you buy cars only in stock. Also I Not one employee smiles at this place, they all have an attitude for some reason! They try and cheat you by making you buy cars only in stock. Also I put a $500 deposit down for a car which I didn't buy and they were suppose to refund me the $500... It's been 2 weeks and I still haven't got my money. When I call and ask, no one wants to help so they hangup on you . Horrible service, would not recommend. More

Great Experience! I had a great experience purchasing a new Impreza at East Hills Subaru. I first bought a 2014 Impreza last July from East Hills and unfortunately I had a great experience purchasing a new Impreza at East Hills Subaru. I first bought a 2014 Impreza last July from East Hills and unfortunately it was totaled in an accident in January. I went back to East Hills because I had a great experience and was interested in giving them my business. It turned out that I had gap insurance that covered the difference between what I owed and what my insurance company paid the lien holder. Furthermore, I found out I was getting most of the money back for the extended service contract. I thank Arnie Price for making sure I was covered in the event something happened to my car. When I went in to sign the papers for a 2015 Impreza, Arnie also had papers ready to get money back for the service contract--I didn't have to ask. Furthermore, he is doing all the work to request the refund. He also got me an unbeatable rate on my car loan. Bob Goldman was the sales representative I worked with. He is laid back and not pushy although he wanted the sale. They didn't have the car I wanted in stock but Bob found one for me. It was even better than my 2014 Impreza. Bob was well versed in the features of the car and also knew the improvements, giving me a comparison summary which was very helpful. I had a quote from another dealer and although the car had more features, they matched the price, saving me about $600 off the MSRP. When I sat down to sign the papers that Arnie prepared ahead of time, I was delighted and excited. I felt like I got a great deal and what was a lousy experience (accident) turned out even better than if I didn't get into one. The other things I like about this dealership is that they have a service center and do not park cars in the street. They also have great perks like discount oil changes, roadside assistance, and free car washes for a year! I haven't had to service my car yet so I don't know about that department. I love my new Impreza. I feel like I made a great decision in buying a Subaru and going to East Hills in particular. More

Went the extra mile Bob Goldman was a true pleasure to work. He answered our questions promptly and even managed to get us our vehicle sooner than projected. I felt no pr Bob Goldman was a true pleasure to work. He answered our questions promptly and even managed to get us our vehicle sooner than projected. I felt no pressure in dealing with him and confidence that I was getting a good deal on a great car. More

Thank you Anthony Applewhaite and East Hills Subaru Just took home a new 2015 Impreza Limited. I love the car and had a great sales experience with Anthony Applewhaite. From the moment I walked into the Just took home a new 2015 Impreza Limited. I love the car and had a great sales experience with Anthony Applewhaite. From the moment I walked into the dealership, I felt well taken care of. I did not feel pressured or rushed in any way. Anthony was very patient and answered all of my questions. From the choosing the right car to the financial details and paperwork everything went smoothly thanks to Anthony, Dennis Baquiran, and Arnie Price. I would definitely recommend East Hills Subaru and Anthony. He knows how to explain all the details of the car and most importantly he is friendly and knows how to treat people. More

Great Overall Experience Just took home our new 2015 Forester XT. Had a great overall sales experience with Mike Polans. From the time I first walked into the dealership, till Just took home our new 2015 Forester XT. Had a great overall sales experience with Mike Polans. From the time I first walked into the dealership, till the time I received my second Forester, I felt well taken care of. Mike answered all my questions and knew what I was looking for. He gave me a fair price and was great with explaining the new features on the Forester. Arnie Price was very efficient in preparing the paperwork and explaining all the financial details. I would definitely recommend you talk to Mike for your Subaru purchase. More

Thank you Mike Polans and East Hills Subaru ! Mike Polans is a great Sales Team Member at East Hills Subaru. He made my wife and I feel welcome and at ease when we came in to see about trading in Mike Polans is a great Sales Team Member at East Hills Subaru. He made my wife and I feel welcome and at ease when we came in to see about trading in our older Subaru Outback for the new, 2015 Subaru Outback. He and the entire East Hills Subaru Staff were terrific. The car is great and he took the time to answer our questions and gave us a detailed tour on the care when we picked it up today (Feb. 27th, 2015). We've been servicing our car there a long time and Leon, Pedro and all the mechanical and customer service staff people are terrific. Highly recommend this dealership ! Highly recommend Mike Polans....he knows the cars and just as importantly, he knows how to treat people. More

Bought new 2015 Forester My mom and I went into East Hills Subaru looking for a safe SUV for my mom to drive. Our sales rep was Stuart Warner and he provided an excellent car My mom and I went into East Hills Subaru looking for a safe SUV for my mom to drive. Our sales rep was Stuart Warner and he provided an excellent car buying experience. He showed true professionalism and was able to answer all of our questions clearly. He provided us with a lot of information on the Crosstrek and Forester and walked us through each feature of the car. The whole team at East Hill Subaru was very friendly and welcoming to us. We will be referring others to him and this dealership. Thanks again! More

A comfortable experience. After driving Toyotas for 20 years, I decided to look at other makes. I came into East Hills, Mike let me look a little, then approached me, said he After driving Toyotas for 20 years, I decided to look at other makes. I came into East Hills, Mike let me look a little, then approached me, said he was there to answer questions. He gave me more time to just look, answered questions and then took me for a test drive. I was impressed. He talked to me about other models and levels of the Forrester, but it was my choice all the way, including leasing versus buying. He gave me all the information I needed to make my own informed decision. What a novel and appreciated experience buying a car! With the help of Arnie Price who was also informative, not pushy and gave me information to choose my own way, they made buying a new car so much less stressful. I picked up my car yesterday and love it! Thanks everyone. If service is as good as sales, I will be a customer for many years! Kudos to all. More

Bought new car. Excellent people to work with. Glad the dealership is close to home! The car was ready when they said it would be. So far all is good. Excellent people to work with. Glad the dealership is close to home! The car was ready when they said it would be. So far all is good. More

Polite, Transparent & Willing to meet customers on a common After a horrible experience at Grand Prix Subaru in Hicksville. I called East Hills! They beat EVERYTHING other Long Island Subaru dealers offered! Ea After a horrible experience at Grand Prix Subaru in Hicksville. I called East Hills! They beat EVERYTHING other Long Island Subaru dealers offered! East Hills seem to be as transparent as they could have been and still have a business! More