East Hills Subaru of Roslyn

I recently purchased a new WRX from East Hills Subaru and I was so impressed with my whole experience. Jesse Berbig and Dennis Baquiran treated me extremely well and went out of their way to make sure I was I was so impressed with my whole experience. Jesse Berbig and Dennis Baquiran treated me extremely well and went out of their way to make sure I was a happy customer. I came in to the dealership through the Subaru VIP Program and was definitely treated like a real VIP. Between my trade-in and the purchase of my new vehicle, this was the smoothest transaction I could ask for. The Finance Manager Sol Park topped off my experience, helping me get an awesome extended warranty and peace of mind with my new car. Jesse prepped my car with extreme detail, and for me, details matter—a lot! I also really appreciated how responsive Jesse was before, during, and after my purchase; it went a long way. The friendliness of the staff at this dealership made me even more excited for my new wheels. I really appreciated Jesse, Dennis, and Sol going above and beyond for me and I would totally recommend them and East Hills Subaru should you be in the market for a Subie. More

Kudos to Steve Radow, Sol Park, Dennis Baquiran and the East Hills Subaru Dealership Team! Previously a Mercedes owner looking to switch to a more reliable car that is more economical to maintain and with East Hills Subaru Dealership Team! Previously a Mercedes owner looking to switch to a more reliable car that is more economical to maintain and with off-road capabilities. Upon a recommendation from a friend (and Subaru owner), made a visit to East Hills Subaru, in Roslyn, and connected with Steve Radow. This has to have been my best experience ever with purchasing a vehicle. Steve was extremely knowledgeable about the product and was always willing to answer questions and provide guidance after my initial exploratory visit to the dealership. This was an extremely friendly atmosphere - no hard selling tactics. When I decided to proceed with a purchase, Steve was exceptionally helpful in making me aware of Subaru's best pricing options and vehicle accessories and, upon the conclusion of the sale, took the time to walk me through the highlights of the owners manual, the relevant features of the actual vehicle and the great vehicle service options available through the dealership. Sol Park was also extremely helpful is assisting me with securing the most competitive financing option. This is a great team and I would highly recommend this dealership for anyone considering a Subaru! More

I had a great experience working with Steve Radow when I got my Outback last week. This is my third Outback purchase with Steve. As always, he was very helpful, informative, and personable. He always explai got my Outback last week. This is my third Outback purchase with Steve. As always, he was very helpful, informative, and personable. He always explains all of the features of the car, and he makes sure all of my questions are answered. He follows up to make sure everything is going well. I have leased four cars from this dealer, and would not go anywhere else. Sol Park, the finance manager is efficient and honest. I feel very comfortable with East Hills Subaru of Roslyn. More

I recently had a less than satisfactory experience with the Roslyn dealership. Over the course of a year, I purchased 3 vehicles from their affiliate in Sayville. One of them unexpectedly malfunctioned aft the Roslyn dealership. Over the course of a year, I purchased 3 vehicles from their affiliate in Sayville. One of them unexpectedly malfunctioned after only 6600 miles during my time in NYC. Due to towing costs, the car was brought to Roslyn instead of Sayville. The service team informed me the battery failure was because I didn't drive enough - suggesting that 5000 miles a year wouldn't sustain the battery. I'm surprised, as I was clear about my driving habits at the time of purchase. Why wasn't I informed about this potential issue? There were discrepancies about the towing timings and communication lapses on their end, which further exacerbated the situation. Additionally, the service manager's handling of the matter was quite dismissive. It's also come to my attention that the parasitic battery drain issue is known, yet it seems to be overlooked. I hope management will acknowledge and address these concerns. #CustomerExperienceMatters More

Tony is the best dealer at east hills Subaru He took his time and explained everything very clearly to us with the utmost respect. This is our first Subaru We chose the 2024 Outback. We love the feel his time and explained everything very clearly to us with the utmost respect. This is our first Subaru We chose the 2024 Outback. We love the feel of the drive. Tony deserves all the allocates Subaru has to offer. I’m our opinion he is top salesman More

Got a great deal on a new forester, Brad (salesperson) excellent explained everything and negotiated a great price for new car and trade-in, Matt was extremely helpful, and Sol was easy to work with the f excellent explained everything and negotiated a great price for new car and trade-in, Matt was extremely helpful, and Sol was easy to work with the finalize deal. This is a cannot miss location. More

Came into Subaru dealer not sure about buying a car or SUV. Jeff asked a few questions and showed use what he had on the lot. Explained the differences and gave his recommendation. We negotiated on an Out SUV. Jeff asked a few questions and showed use what he had on the lot. Explained the differences and gave his recommendation. We negotiated on an Outback and pick up the car with no problems. Jeff even gave his cell number to call him if there were any questions. I'd definitely recommend East Hills to anyone looking for a Subaru. More

Got a great price with no hard sell or pressure. Negotiation was straightforward and fair. I'd definitely recommend East Hills to friends and will use them again in the future if we are in the marke Negotiation was straightforward and fair. I'd definitely recommend East Hills to friends and will use them again in the future if we are in the market for another Subaru down the road. They also beat our pre-approved bank loan on terms alone, not to mention the added dealer discount for financing through them. More

Jeff worked hard to get us the car we wanted close to the price we wanted. Was most pleasant, knew his product and worked with the sales manager to make it happen. Great sales team. The money manager also wo price we wanted. Was most pleasant, knew his product and worked with the sales manager to make it happen. Great sales team. The money manager also worked well with us on all the paperwork since we were also Trading in a Subaru. He was able to make an extended warranty work for us. Jeff is never too busy to answer any questions we have. Dick, the manager, obviously knows there is a great deal of non monetary value in the salesperson and Jeff Òlson fills the bill. Larry and Ellen. More

Very nice and honest service. . It is the second time I’m doing business there. . It is the second time I’m doing business there. More