East Madison Toyota

My experience with Nate and Jon Lancaster was the best I have had purchasing a new vehicle. His knowledge and straightforwardness was refreshing. Nate never pushed the sale and truly worked to make us hap have had purchasing a new vehicle. His knowledge and straightforwardness was refreshing. Nate never pushed the sale and truly worked to make us happy. I would recommend Jon Lancaster, especially Nate, to my friends and family. More

Abby and Nate were terrific. I had previously bought vehicles at Smart, but Abby won my business by being responsive, insightful and easy to deal with. She also worked with the manager during negotiatio vehicles at Smart, but Abby won my business by being responsive, insightful and easy to deal with. She also worked with the manager during negotiations to move things along positively. Since the purchase, she has been a great resource and has continued to be responsive to questions and concerns. More

I have bought several vehicles over the years and have been to several dealerships in the Madison area and I keep coming back to Jon Lancaster. Nate Riesen has been my sales person and I would highly reco been to several dealerships in the Madison area and I keep coming back to Jon Lancaster. Nate Riesen has been my sales person and I would highly recommend Nate and Jon Lancaster to anyone looking for a new vehicle. Excellent experience! Jack More

I have been purchasing Toyotas from this dealership since 1987 and have never been disappointed. I can always rely on getting a fair price for my trade-in and a bottom line price below or right at what I an 1987 and have never been disappointed. I can always rely on getting a fair price for my trade-in and a bottom line price below or right at what I anticipated. This is why I tell my friends to shop at Jon Lancaster. Nate Riesen is a delight to work with. His personality, honesty, and knowledge and expertise about the Toyota line are unbeatable. I hope to work with him again. PR and PC More

Jon Lancaster has always shown me that there are a quality dealership, both from a sales and service perspective. I found that if you maintain your Toyota according to recommended service levels, you quality dealership, both from a sales and service perspective. I found that if you maintain your Toyota according to recommended service levels, you'll have a vehicle with very few surprise maintenance costs (very reliable). I've recently purchased my 5th Toyota vehicle from them since 1993. My second from Nate Riesen. More

I have purchased several vehicles from the Jon Lancaster dealership and have always been happy with the high quality of the facility, staff, and product. I have repeatedly returned to this dealership becaus dealership and have always been happy with the high quality of the facility, staff, and product. I have repeatedly returned to this dealership because the people share my belief that the most important work occurs after the sale is completed. My friends that were referred here also had excellent experiences with the Jon Lancaster dealership Nate and Abby Reisen were excellent salespeople to work with when I purchased my new vehicle. Their hands on approach to sales translated directly into a positive buying experience. Their concern for my happiness did not end when the check was handed over. They followed up and helped when I was interested in running boards and other after market goods. They have also maintained contact through e-mails to determine if I was satisfied with my new vehicle after driving it for a while. I sense that their concern was genuine and not simply driven by an interest in future sales. The Reisen's accomplished both of these things during the transaction without ever coming off as pushy or desperate for a sale. I will conyinue to refer friends and family members to the Jon Lancaster dealership and the Reisens. More

Overall this dealership and the people that helped us were dedicated to customer service and information. We found our experience to be better than at other dealerships. Concerns we had were appropriatel were dedicated to customer service and information. We found our experience to be better than at other dealerships. Concerns we had were appropriately addressed and handled in an acceptable manner. More

Our experience with Abby and Nate was absolutely wonderful. They were friendly and knowlegable. There was no pressure and they worked with our timeline for making a decision. We feel we have a wonderful. They were friendly and knowlegable. There was no pressure and they worked with our timeline for making a decision. We feel we have a great car and a very good price. I would hihgly recommend anyone work with them on buying a new or used car. More

Shawn did an outstanding job with initial communication....answered all of our questions, and concerns, showed considerable knowlege with your products, and followed up promptly. He deserves communication....answered all of our questions, and concerns, showed considerable knowlege with your products, and followed up promptly. He deserves an A+ for our experience with him, as well as Steve in financing...very profesional, and friendly. Job well done guys! Sincerely, Bill, and Sue Tomer More

I gave a great raiting because when I went to buy a new car Nate was very heplful! He sat down with me over a couple hours and gave me several options. I have had many phone conversations prior to this as car Nate was very heplful! He sat down with me over a couple hours and gave me several options. I have had many phone conversations prior to this as well and he always called back with answers to my questons. After getting my car I went back to Jon Landcaster Toyota for a oil change and such and Nate recognized me and took the time to asked how things were going with the new car. Nate seems to care about you even when you come back. He was on top of his game when dealing with me, and thats why I recommended two others to purchase new vehicles from Nate as well. They have also had the same great dealings with him!! More