East Syracuse Chevrolet - Service Center

Fast courteous service as always. Always a pleasure to do business with. Will return again Always a pleasure to do business with. Will return again More

Took my 2020 Suburban in for service, the staff was friendly and knowledgeable. My car was done when promised. friendly and knowledgeable. My car was done when promised. More

Always courteous, pleasant and helpful staff! ! Have been going there over 30 years never had any issues!! Will continue to keep going there! ! Have been going there over 30 years never had any issues!! Will continue to keep going there! More

The best dealership in town always friendly and they work with you will keep going back with you will keep going back More

Service department is top notch. Got in and out quickly. We are very satisfied, thanks Got in and out quickly. We are very satisfied, thanks More

I bought a car a month ago, and now I need a new engine. I had to get my car towed to ES Chevrolet bc of my warranty and after it got there, it sat there for 11 days untouched, undiagnosed, with no plans to I had to get my car towed to ES Chevrolet bc of my warranty and after it got there, it sat there for 11 days untouched, undiagnosed, with no plans to fix it during the holiday season. They also weren't able to give me a loaner/rental so I have paid Uber $300+ in 2 weeks to get to and from work. This would have been fine if they had called me and told me anything. Not once did I ever get a call from anyone at ES Chevrolet regarding my car and the plan for it, every time I called them, they sounded annoyed and really flat out rude over the phone telling me "we take cars in the order we get them." Must be really backed up...again, wouldn't have been an issue if someone told me from the jump when I got my car over there that it was going to take at least a month to be diagnosed and fixed. Will not ever be returning to East Syracuse Chevrolet and I hope they take a bit more time to train their Service center employees on letting their customers know about what is going on with their car and why they haven't moved it from the spot it was towed to in almost two weeks. More

They completed my work in a timely manor and did an excellent job. My salesman Mike Zappala set up my appointment for me and the manger of service Jason Barbuto greeted me and assured me my work would excellent job. My salesman Mike Zappala set up my appointment for me and the manger of service Jason Barbuto greeted me and assured me my work would be completed quickly and correctly, More

If I could put a zero rating for their service, I would! Had my car in for a service quote. To repair exhaust, leak in gas tank was $4.000 and that did not include the electric problem in the rear defroster Had my car in for a service quote. To repair exhaust, leak in gas tank was $4.000 and that did not include the electric problem in the rear defroster & rear wiper. Took it to Big 4. They fixed everything, including adding new rear defroster motor, alignment, ball bearing joint ( which East Syr. Performance missed for under $1,700!!!! Performance wanted me to not fix my car and buy one from them. I hate car payments as we all do. Glad Big 4 gave me my car back and runs like new again. Take my word for it... go to Big 4 ask for Adam or Beau. They will have our family’s business from now on! More

They don't care or accomodate once the sale is done Worst service center ever....... do not accommodate and fit you in if it's a possible unsafe issue. Will never buy or deal with them again, I truly th Worst service center ever....... do not accommodate and fit you in if it's a possible unsafe issue. Will never buy or deal with them again, I truly thought they were great and not. The one sales guy was wonderful but downhill after that. Service doesn't even completely write down what you going in for, I called to verify my appointment and they didn't have down the MAIN reason I was going in!!!!! This happened three months ago also and when I mentioned my other issue the service tech didn't even complete the job - fixed 1 out 4. BE CARFUL they don't care, and really don't listen and rude! More

Fast and kind I had my oil changed and tires rotated and the girl who helped me was super nice! Thank you for servicing my vehicle ready so efficiently. I had my oil changed and tires rotated and the girl who helped me was super nice! Thank you for servicing my vehicle ready so efficiently. More