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East Tennessee Nissan
Morristown, TN
202 Reviews
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Showing 202 reviews
December 23, 2011
I highly recommend East Tennessee Nissan to EVERYONE!!! They are a very friendly and knowledgeable staff. After expressing my exact needs and budget for an SUV; Clint was able to put me in the perfect vehi They are a very friendly and knowledgeable staff. After expressing my exact needs and budget for an SUV; Clint was able to put me in the perfect vehicle!!! He also setup a FREE buff and wax with Fat Cat Customs it couldn't have looked better. If you are looking for a Nissan you need to go to East Tennessee Nissan in Morristown (it's worth the drive). Talk with Clint Snowden and/or Kris Corliss...these guys know their stuff and have your best interest in mind. For any Auto Surface Protection or Restoration Jeramy Allen at Fat Cat Customs can do the job, and do it right. A very satisfied customer, Carey Mobley More
by carey.mobley1
Employees Worked With
Clint Snowden, Kriss Corliss
Helpful December 02, 2011
We had been looking at cars for a month, and we've been to some great dealerships, but this wasn't what I expected based on Google reviews when I looked up the dealership. I went to the dealer's website a to some great dealerships, but this wasn't what I expected based on Google reviews when I looked up the dealership. I went to the dealer's website and inquired about the specific vehicle straight from the "Get the Victory E-Price." David Harris responded and said that yes, the vehicle was still available and he didn't include an e-price. I let him know we would be leaving right away to come look at it and it was going to take us an hour to get there. He was polite and quickly responded with an appointment time and the address so we could get there. When we arrived, we walked inside and David greeted us. He told us he was going to bring the car around, and in my opinion, knowing we were going to be arriving at a specific time, it should have already been pulled up front. When he brought the car around, it was the wrong car. We told him it was a different Nissan cube, and he informed us that was the only one he had. I corrected him, showing him the print out from the website from which I directly e-mailed him of the Nissan cube we were there to look at. He then remembered that, yes, it was on the front of the lot, and he ran back inside to get that key. He then had us follow him to the front of the lot, and the key wouldn't open the doors. And this is exactly what I mean when I say the car should have already been pulled up and ready to go. Even after returning the key, it took him about 6-7 tries to get the car running from sitting out in the cold. We actually went to another dealership in Oak Ridge, and when we arrived, the salesman was outside waiting on us with the car pulled up to the front, the car on, and the doors open for us. It left a good impression, needless to say, while our visit to ETN did not leave a good impression. Both my husband and I were not overly impressed with David's customer service, but he was polite. We don't want anyone overly sleazy, but even Ray, the finance manager, was much more chatty and interested in talking to us than David. Most dealerships we've been to, the car salesman will typically ask questions, and even though it can be obnoxious at times, at least you feel as though they are interested in trying to assist you. I don't think David asked us one question about ourselves. We tried to negotiate the price down, but they were only willing to drop $200 off of the price since it had just been reduced. I do understand because the car was a really good deal at the price it was at, and I'm in no way faulting them for that. We decided to buy it, really because it was the best deal we could find, so I will say that they do have excellent prices. When we drove to pick up the car, David was nice enough to give us two emergency kits for both of our cars, and I thought that was a nice touch... However, when driving the car home, the gas light came on in the first five miles, and I would have rather had a full tank of gas than an emergency kit. I was really kind of shocked that you can spend $15,000 on a car, and they don't fill up the gas tank. I'm sure this was just our experience, because they do have an overwhelming amount of good reviews. It wasn't the worst experience I've had looking at cars (Carmax), but it certainly wasn't the best (Karns Motor Company). More
by InDognito
Employees Worked With
David Harris, Ray Brewster
November 02, 2011
We really appreciate all the work Dustin preformed finding the vehicle we were looking for. Staying late to finalize the deal and the "treat you like family" feeling! Thanks again James an finding the vehicle we were looking for. Staying late to finalize the deal and the "treat you like family" feeling! Thanks again James and Debbie Mason More
by jbm1961
Employees Worked With
Dustin "Pork Chop" Back
October 18, 2011
The only thing that I did not like about the final contract, was that I got the nissan protection plan up to a 100,000 miles on a car that had 64000 on it already. It was going to cost me $ 9.17 ext contract, was that I got the nissan protection plan up to a 100,000 miles on a car that had 64000 on it already. It was going to cost me $ 9.17 extra on my payments for sixty payments. That would come to $550.20, but instead it cost $2495.00 . That means that I just gave my trade in to them for free. All I have to say is watch out for the protection plan cost. More
by ppcame01
Employees Worked With
david harris
October 16, 2011
We appreciated the friendly customer service experience we had on our mission for a new car. Thanks to all for all your help............. Pam & Jerry we had on our mission for a new car. Thanks to all for all your help............. Pam & Jerry More
by pamsexton
Employees Worked With
Dustin Back and Gage ?
September 18, 2011
Buying a new SUV at East Tennessee Nissan was a pleasant experience and we would highly recomend this dealership and salesman Dustin "Pork Chop" Back!!! He worked very dilegently to get us just the SUV we experience and we would highly recomend this dealership and salesman Dustin "Pork Chop" Back!!! He worked very dilegently to get us just the SUV we wanted with just the payment our budget needed. Staff stayed very late on a Saturday night to accomodate our deal and Pork Chop went above and beyond what was expected by actually coming to our house to pick up our trade and show me how everthing on my new Nissan Pathfinder works. Thanks Pork Chop - Johnny & Elizabeth More
by csmjohnnyessary
Employees Worked With
Dustin "Pork Chop" Back
September 17, 2011
Everyone was so nice! I just had a bankruptcy discharged and had been to other dealers and nothing ever worked out. I was so shocked when they came back with an offer that was reasonable. It was a great e and had been to other dealers and nothing ever worked out. I was so shocked when they came back with an offer that was reasonable. It was a great experience and I WILL be back there for my next car!! Thank you so much. More
by Shatona
Employees Worked With
David Harris
September 14, 2011
The people at East TN Nissan, went out of their way in helping pick out my Pathfinder. They stayed after hours just so I could make the drive up there. I live in Kingston and they are in Morristown so its helping pick out my Pathfinder. They stayed after hours just so I could make the drive up there. I live in Kingston and they are in Morristown so its an hour and a half drive one way. Yes, there are closer Nissan dealers but it worth the drive for the service you get. More
by amydodson0038
Employees Worked With
Dustin "Pork Chop" Back, Steven Brady, Susan Stull
September 14, 2011
Pork Chop was an awesome person to work with and he was very helpful and went above and beyond his duties. Ray was pretty awesome too. If in the near future I have any needs will go back. Thanks my fr very helpful and went above and beyond his duties. Ray was pretty awesome too. If in the near future I have any needs will go back. Thanks my friends Donna & Tony Lane More
by kid789
Employees Worked With
Dustin "Pork Chop" Back & Ray Brewster
September 14, 2011
We purchased a 2012 Nissan Versa for our daughter. We were very satisfied with the customer service and friendly attitude we received from Pork Chop and Dual. They were very helpful with questions and we were very satisfied with the customer service and friendly attitude we received from Pork Chop and Dual. They were very helpful with questions and went above and beyond the call of duty. The Haynes Family More
by lhaynes
Employees Worked With
Pork Chop & Dual
