I was able to make an appointment for service online via their website that fell on Christmas Eve. A call on Christmas Eve morning confirmed my appointment. I arrived early, was greeted with a smile, and information gathered in a professional manner. Waited in their well stocked customer wait area until Melissa Dalton summoned me in her elf attire and bright smile to efficiently settle my account so that I could be on my merry way. Every step of the way I was in a friendly and professional environment that I would gladly recommend to others.