Eastchester Chrysler Jeep Dodge Ram

I have dealt with this dealership (under previous mgmt.) and was not pleased with the sales dept. or mgmt. I always had an excellent experience dealing with the service dept and so I returned for my regul and was not pleased with the sales dept. or mgmt. I always had an excellent experience dealing with the service dept and so I returned for my regular service/parts needs. I received an email (they are good about sending them - not too many & they alert you to deals) advertising a summer sale on a preventive maintenance service. I was in the area and walked in to schedule an appt. While there I asked to see a dealer. One of the GMs (a super guy named Barry) lead me to Robert LaRosa. I left today with a new vehicle and am glad for the experience. This current management and sales and (as always) service team was really wonderful. Don (Service) - Personable, attentive and knowledgeable. George (Service) - Personable and GREAT eye for detail. Bobby Erickson (Finance)- Took an extra step to help close the deal and was knowledgeable. Barry (Mgmt) - On a hurt foot - did a lot of 'running' to assist where needed. Robert LaRosa (Sales) - Upfront and thorough. Personable and attentive. Clearly works hard to seal a deal for his customers. Thanks guys. More

Rick Rogers and Andy were extremely helpful. I went in there with negative thoughts. Rick was very positive the entire time. Never making me feel like I wasn't able to leave with a new car. Rick and Andy there with negative thoughts. Rick was very positive the entire time. Never making me feel like I wasn't able to leave with a new car. Rick and Andy was able to put me in my new vehicle without any pressure. I am very grateful for their help. More

BUYER BEWARE!!! I had a dealer installed part that was BUYER BEWARE!!! I had a dealer installed part that was not working they would not refund the money for the part even after me explaining my case in BUYER BEWARE!!! I had a dealer installed part that was not working they would not refund the money for the part even after me explaining my case in person and even in writing. All of the amazing reviews you see on this site are because they get you to go write the review right after you get the car so sure you are happy. Who would complain when there is no problem? I am sure if you check in with any of those who put up 5 stars and have had to deal with Eastchester to fix a problem I am sure they will tell you a different story. BUYER BEWARE!!!! I can prove what I am saying. Just check with the Better Business Bureau use the link http://www.bbb.org/new-york-city/business-reviews/automobile-dealers-imported-cars/b-z-auto-enterprises-llc-in-bronx-ny-120602 More

Durrell made my experience with buying a car a GREAT!!!!!!!! I went there about 3 weeks ago to get a 2008 car and I left with a 2013 Dodge Avenger. Durrell was knowledgeable and he took the time GREAT!!!!!!!! I went there about 3 weeks ago to get a 2008 car and I left with a 2013 Dodge Avenger. Durrell was knowledgeable and he took the time to explain everything to me. It was a process with getting insurance, a co-signer, etc. but he stayed patient &worked with me. He's a hard-worker and gets the job done right. This dealership along with the staff are very friendly,welcoming and professional. I would recommend Eastchester Chrysler Jeep Dodge and Durrell if you are looking to buy a new/used car. Thank you again Durrell!!!!!!!! More

My family and I went to Eastchester Chrysler Jeep Dodge in hopes of exchanging our current lease for a new Ram 1500. Robert was very helpful from the moment we stepped into the dealership through the concl in hopes of exchanging our current lease for a new Ram 1500. Robert was very helpful from the moment we stepped into the dealership through the conclusion of the leasing process. We were able to get the truck at a great rate and the process was enjoyable. More

Employees were very professional, and very descriptive with all the all the material. Contracts were reviewed thoroughly during the process. Employees explained and answered questions thoroughly and to with all the all the material. Contracts were reviewed thoroughly during the process. Employees explained and answered questions thoroughly and took their time when explaining the process and the contracts. The experience was pleasurable. More

This is the fourth vehicle I have purchased from this dealership. The fact that I have returned there for all my vehicles proves that they are doing an excellent job. I gave them a rating of five espec dealership. The fact that I have returned there for all my vehicles proves that they are doing an excellent job. I gave them a rating of five especially because of Jimmy Somma. He was the most helpful and attentive sales person I have ever met, his attention to detail and his ability to always follow up is commendable. The red bow he left on the dashboard of my new dodge durango was the icing on the cake. I thought that was such a thoughtful gesture and he is the main reason I keep returning to Eastchester Dodge to purchase my vehicles as he assisted me with 3 out of my 4 vehicle purchases to date. More

Upon arrival from the time I got to the dealership until the time all the papers was signed Warren has been helpful every step of the way. From showing me to the car I wanted to getting everything in order the time all the papers was signed Warren has been helpful every step of the way. From showing me to the car I wanted to getting everything in order and getting the car prepped for delivery. The reason why I have given this dealership that kind of rating is because They have been there from the time I came through their doors to the couple hours I spent there getting everything in order and taking delivery on the vehicle the same day, they have been there from start to finish in a very professional manor and I would more than recommend them to anyone looking to purchase a new or certified pre-owned car. You are guaranteed to be very satisfied with your choice. Thank you very much Warren Morgan And financial adviser Bobby. Will be buying another vehicle again soon. Marley More

When I called the dealership and spoke to Amber Roman, it was all professional to the time I got there and was greeted by the receptionist who was also very friendly, I worked with Mr. Bobby Mayne who also h was all professional to the time I got there and was greeted by the receptionist who was also very friendly, I worked with Mr. Bobby Mayne who also had a very professional way of getting me into the car that I ask for. Bobby in the finance dept. was also very helpful and got me approved with no problems. I will recommend this dealership to all my friends who are looking for a nice new or used car. Thanks Anthony L. Wright 2010 Acura TL White 7/2/13. More

My experience shopping for my first car was an excellent one thanks to Robert LaRosa. From the moment I walked on the lot Robert came outside to greet me and offer his assistance. Robert was patient with me one thanks to Robert LaRosa. From the moment I walked on the lot Robert came outside to greet me and offer his assistance. Robert was patient with me as I looked around the lot and asked questions. He was friendly and professional at all times and surpassed my expectations in all categories. He introduced me to other members of the Chrysler team who would work hard to make my car owning experience a pleasant one. Robert explained the details of the paperwork that are involved in signing for a car as well as making suggestions for payment options. Robert's personality and professionalism made the car shopping experience a hassle free one. I would recommend family and friends shop at Eastchester Chrysler and ask for Robert LaRosa. And yes, I did leave the lot in a new car!! Thank you Robert and the entire Chrysler team. More