Eastchester Chrysler Jeep Dodge Ram

The following is an email I sent to there internet sales rep: Gloria, My appointment was horrible. You informed me that the car I was interested in was on your lot and ready for me to view. This w rep: Gloria, My appointment was horrible. You informed me that the car I was interested in was on your lot and ready for me to view. This was not true, your dealership did not have the vehicle I was interested in, so it ended up being a waste of my time. Furthermore, the sales assistant made no effort to try and find me another vehicle. During the 45 min I was at the dealership I was only with the salesman for an approximate time of ten minutes. I would have gladly taken another vehicle if the salesman seemed like he actually wanted to help me find a car. This is also the reason why i walked out of the dealership. This is probably the worst car buying experience I've ever been a part of. Regards, Leon More

robert was excellent his experienice speaks for it self the service was excellent,robert was helpful every step of the way. we walked in and walked out with exactly what we wanted i would defintely recomme the service was excellent,robert was helpful every step of the way. we walked in and walked out with exactly what we wanted i would defintely recommend eveyone to go to eastchester chrysler jeep dodge to get a great car with excellent service..... More

I came into Eastchester Chrysler jeep dodge looking for a new Dodge Challenger, and that is exactly what I left with. The salesman/saleswomen were both extremely nice, courteous,helpful and most importantly new Dodge Challenger, and that is exactly what I left with. The salesman/saleswomen were both extremely nice, courteous,helpful and most importantly trustworthy. Both Sundaye and Robert were a great asset in helping me with selecting the features on my new car which I could not be more excited for. Thanks again for such a smooth and great deal!! More

Overall great experience, no nonsense. Robert took good care of us and they honored the price quote I got from my insurance companies buying services. Only gripe is the jeep did not have the book and wheel care of us and they honored the price quote I got from my insurance companies buying services. Only gripe is the jeep did not have the book and wheel lock lug nut , so I have to go back to th edealer and get this. More

My salesman jimmy somma was very professional and curtious....lowest price around.....nothing but good things to say about jimmy and the staff at eastchester dodge curtious....lowest price around.....nothing but good things to say about jimmy and the staff at eastchester dodge More

Robert sold us a 2012 T&C . He handled the transaction very well and he is a man of his word.He is courteous. All the best to him and his family transaction very well and he is a man of his word.He is courteous. All the best to him and his family More

Martha was a very helpful Rep. She answered all my questions and went step by step in order for I can understand the procedure in buying a car. She made sure I check the vechile and that I understood questions and went step by step in order for I can understand the procedure in buying a car. She made sure I check the vechile and that I understood how the payments will work out. I had a good experience with the whole process. More

I would like to really thank Martha for helping me out on the purchase of a vehicle I came into the dealer not having any knowledge on what steps I needed as far as buying a vehicle she greeted me upon getti the purchase of a vehicle I came into the dealer not having any knowledge on what steps I needed as far as buying a vehicle she greeted me upon getting to the dealership with such a warm welcome I felt as if I knew this young woman for years her personality was incredible and I must say I was very Happy to see a woman in this line of business especially a person like Martha she seemed to know what she was talking about. She sat me down asked me a few questions and what brought me to the dealer I have had my license for years traveled by public transportation and with the job change I need to purchase a car I had a budget in mind she asked me what would be something affordable to me and I told her where I wanted to be my credit wasnt the greatest I call it Bad CREDIT Martha calls is Credit Challenging and with that being said I felt more at ease. Martha told me not to feel bad at all the dealership deals with many banks and felt confident enough that the dealership would get me approved she spoke very highly of the dealership and stated that everyone goes through hard times, she toke my information came back and told me every step I needed to do She told me based on my credit and where I wanted to be at as far as my payments she could show me a few cars that would allow me to be where I wanted to be. We went out to the lot she showed me several cars I must say they have a big inventory and lots to chose from , the dealership is huge and beautiful. She landed me on the car I thought I would require a huge down payment and again to my surprise that wasnt the case, she had me sit with finance while she got the car ready for me I didnt know I was able to go home with it that day she really made this a experience to remember after speaking with finance She helped me with getting the insurance allowed me to use her computer to contact a few companies found the best quote and had the insurance go in effect. I drove the car home that day I want anyone thats in the market for a car to go see Martha this Young lady is amazing she is for the customer all the way. I am a happy car owner for the first time. Not only did Eastchester Chrysler Jeep dodge earn a sale Martha earned a loyal customer that will follow her for years her dedication to making sure that the buyer is happy with the purchase is more than enough to earn a loyal customer. Great Job Martha, you rock girl Keep representing for the woman in this industry because you really are an amazing Sales Professional. My husband will be coming to see you and so will so many more family and friends thats intrested in a purchase of a car. Thank You again from the bottom of my heart you made this painless. More

As a woman that does not know much about purchasing a car, it can be a very overwhelming experience. I was lucky enough to have him approach me & ask if he could be of any assistance. His demeanor & pe car, it can be a very overwhelming experience. I was lucky enough to have him approach me & ask if he could be of any assistance. His demeanor & personable manner immediately put me at ease. And his sense of humor made it as pleasant as possible. Robert was attentive and walked me through every step from beginning to end. He even helped me even get a great quote on my car insurance. He called me a couple days after my purchase just to ask how I was and if I had any questions or concerns about the car. I believe he went above and beyond, a quality I believe many in the sales & service industry lack. I left the dealership with a very fair & reasonable deal with all the amenities in my car that I feel I needed to customize my lifestyle. I can enthusiastically say that I will be a lifelong customer and feel comfortable referring anyone I know to Robert in the future. A big thanks to Robert! More

my visit to this dealership was wonderful. if anyone has any preconceptions or stereotypes of a typical salesperson, throw them right out the window when dealing with jimmy somma. jimmy was very attentive t any preconceptions or stereotypes of a typical salesperson, throw them right out the window when dealing with jimmy somma. jimmy was very attentive to my needs and was just down to earth. he made us feel real comfortable while at the dealer, and is just a great salesman. More