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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 03, 2021

Thank you for the service and the opportunity to follow up with my Jeep Compass. I greatly appreciate also, the fact that I did not spend that much time waiting for my vehicle to get repaired. More

by KOLALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Mar 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It is our goal to deliver efficient and transparent service, and it is great to hear that this was reflected in your time working with us. Drive safely in your Jeep Compass, and we hope to see you again down the road! - The Eastchester Chrysler Jeep Dodge Ram team

March 03, 2021

The staff was very friendly and professional. Jasson Liriano respondes to all my questions and concerns. I’ll definitely continue to bring my car for services. More

by Neolisa Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasson Liriano
Mar 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Neolisa - thank you for leaving Eastchester Chrysler Jeep Dodge Ram a five-star review! We look forward to taking care of you during your next visit!

March 03, 2021

Great service. With no appointment needed my car was Great service. With no appointment needed my car was serviced. Faster than the time suggested for work to be done. Satisfied with work done on car. More

by aislas1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share this review! We appreciate your business and are happy to hear that the team delivered such a successful service experience. Drive safely, and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

March 02, 2021

I am not happy with your company. However the service representative was extremely helpful and professional I will only go back if he's there. More

by babyhuey4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RICKI
Mar 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

I am happy to hear that you had a positive experience with a member of our team, however I am concerned to read about your dissatisfaction with our company. If you would be willing to share more details, I would be more than happy to speak with you directly and do what I can to improve the situation. I will look for your contact information in our system, but in case I can't find it please don't hesitate to reach out to me at any time. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

March 02, 2021

Rosemary from the service department did a great job assisting me through out the whole process. Always respectful and thorough in her explanation of the problem. More

by nzoe92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary
Mar 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! Rosemary is an excellent member of our team at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

March 02, 2021

Love it,very professional,patient and fast . My only problem is that the secretary need to know more info in the business and not give a runaround. More

by sexyhalo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Mar 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We appreciate your business and are happy to hear that you had an efficient experience working with us. With regard to the rest of your feedback, I apologize for any confusion during your visit. We want the most for our guests, and I would be happy to speak with you to make sure that your concerns have been properly addressed. If you are willing to discuss this further, please give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

March 02, 2021

The dealership has in the past been great, however my last service was a bit of an annoyance.on February 10th I arrived for my 8:15 am appointment,I left my 2016Jeep Grand Cherokee and was awaiting a ca More

by magicmike712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary Aviles,great advisor
Mar 04, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

While I'm glad to hear that your vehicle is running smoothly after your visit with us, I would like to apologize for the trouble you had reaching out team. We expect our guests to be treated with communicative service and I will look into what caused these issues to occur. I'm very sorry for any inconvenience caused. Thank you for reaching out, Kat Kowalski - Customer Care Specialist - (877) 811-9330

March 01, 2021

The representative Ricky was extremely helpful and walked us through the process from beginning to end. Ricky helped me with my issue and gave me a great prickng. More

by cappas760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear that Ricky could assist you! Thank you for supporting him with a positive review. For all of your future auto service needs, the Eastchester Chrysler Jeep Dodge Ram team will be here to help.

March 01, 2021

Melissa was absolutely amazing! She was so professional and kind. I will definitely be back to have my car serviced !! Go to Eastchester I promise you’ll be happy ! More

by timminsm14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa (service dept)
Mar 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for recommending us! We love to hear that Melissa earned your business with her professional service. Our team at Eastchester Chrysler Jeep Dodge Ram looks forward to seeing you next time!

February 27, 2021

I had a very pleasant experience. Jason Liriano was very attentive to my needs and once my service was completed he went over all of the results and satisfactorily answered any questions that I had. I pulle More

by moonflower62
Recommend Dealer
Yes
Employees Worked With
Jason Liriano
Mar 01, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Eastchester Chrysler Jeep Dodge Ram, and we will certainly let Jason know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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