Eastern Shore Hyundai

Good experience Jenny was very helpful from initially accessing our needs the first time we came in to following up with us over the phone for several months to helpi Jenny was very helpful from initially accessing our needs the first time we came in to following up with us over the phone for several months to helping us eventually find the right vehicle. We were also helped by Dennis on an evening when Jenny wasn't working and through the rest of our time with the dealership. Everyone was kind, patient and knowledgeable. More

Great Sales Staff, Unfortunate Finance Experience Started dealing with sales staff in November and finished deciding on a vehicle in December, it was a pleasure not to be treated like other dealers, w Started dealing with sales staff in November and finished deciding on a vehicle in December, it was a pleasure not to be treated like other dealers, who were arrogant and pushy. Always smiled and said kind words even when patience was running out with their finance person who was working by himself and caused us to spend an additional 4 hours waiting to close a cash deal. Thank you Logan Weese and looking forward to seeing you again when we bring the vehicle in for future service. More

Best Deal Ever Best deal start to finish-from Internet search to sealing the deal They are attentive but not overpowering. They answered every question and gave the Best deal start to finish-from Internet search to sealing the deal They are attentive but not overpowering. They answered every question and gave the impression they had all day to work with me. They were extremely accommodating in actually delivering the car to me when it was ready. More

Excellent sales associate Very professional sales associate and Dealer. I would recommend this establishment to others. Very nice customer service representative and financial Very professional sales associate and Dealer. I would recommend this establishment to others. Very nice customer service representative and financial services. Great line up of vehicles. More

Great service It was an enjoyable experience! Mary did a wonderful job and Nello was so friendly. Darrick has done a marvelous job explaining the many and varied It was an enjoyable experience! Mary did a wonderful job and Nello was so friendly. Darrick has done a marvelous job explaining the many and varied electronic systems! More

Santa fe sport I had an excellent experience at eastern shore Hyundai. All the staff were helpful and knowledgeable about vehicles. It made my decision easy about ch I had an excellent experience at eastern shore Hyundai. All the staff were helpful and knowledgeable about vehicles. It made my decision easy about choosing what I wanted and what was right for me. More

Poor Follow Through!! Purchased a used Hyundai Coup for my daughter. Tim the sales person did an excellent job with the transaction. We waiting over a week to get the veh Purchased a used Hyundai Coup for my daughter. Tim the sales person did an excellent job with the transaction. We waiting over a week to get the vehicle, which was fine. Part of the delay was that we were told the car was going through a 150 point inspection. We of course were fine with that as we wanted to ensure the car was perfect for her. They also provided a loaner which was fantastic. Again, Tim was first class in this regard. Once we received the car, it was in for repairs within the first two weeks. There was an issue with the steering component and a small electrical issue. Both handled under the warranty. In addition, the battery died less than 3 weeks in, leaving my daughter stranded and of course an inconvenience when you are told a 150 point inspection was being done. In our minds a low or bad battery should have been detected. The cost to replace was nearly $200. I reached out to Tim and he agreed that they would reimburse us this amount. It has been over 4 months and this has yet to occur after several times being told the check was coming. Unacceptable and poor service. Pretty simple fix that apparently is out of Tim's control as he has on several occasions said it was being handled as best he could. I would appreciate this being taken care of ASAP as promised. Tim knows the deal, so just ask him. Thanks More

Awesome Place to Purchase a Car! Salesman, Murray Brown, and Finance person, Tim Jones, were both very professional. I wanted a certain color and they made it happen. My experience Salesman, Murray Brown, and Finance person, Tim Jones, were both very professional. I wanted a certain color and they made it happen. My experience was first class.....just like Eastern Shore Hyundai. More

Awesome Ms Jourdan Jones, for over several weeks before I came into dealership @Eastern Shore Hyundai, communicated every week regarding pricing and sales , s Ms Jourdan Jones, for over several weeks before I came into dealership @Eastern Shore Hyundai, communicated every week regarding pricing and sales , she gave her all in helping me towards my purchase. More

Amazing The people here were very friendly. The two sales people that worked with me were very helpful in making sure I understood everything to making sure a The people here were very friendly. The two sales people that worked with me were very helpful in making sure I understood everything to making sure all my questions were answered. More