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Easterns Automotive Group of Frederick
Frederick, MD
1,092 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Tuesday Closed
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Thursday Closed
Friday Closed
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Showing 1,092 reviews
February 22, 2020
Excellent service Daniel was patient, helpful and knowledgeable. I appreciate all his hard work and time helping us. I highly recommend Daniel Sanchez for your next car Daniel was patient, helpful and knowledgeable. I appreciate all his hard work and time helping us. I highly recommend Daniel Sanchez for your next car purchase. More
by LAXMom8
February 21, 2020
For someone who just started two weeks ago DANIEL was very professional About handling my deal he presented As if he was working there for years Siri play young man answered all my questions reassured me very professional About handling my deal he presented As if he was working there for years Siri play young man answered all my questions reassured me that everything’s gonna be OK knowing that I was nervous. More
by Jacquelyn ( Tina)
Employees Worked With
Jack Jaffe, Daniel Sanchez
February 21, 2020
Don't do it. My experience at the end of December at the Frederick location was awful. I was told that at the appointment time of 10:30am that my chosen vehicle wo My experience at the end of December at the Frederick location was awful. I was told that at the appointment time of 10:30am that my chosen vehicle would be there waiting. It didn't arrive until hours later, and dirty as the transporter left trash in it which is immediately off putting. I checked out another vehicle while I was there waiting for the original to show. The entire process was frustrating. I filled out everything online and was told that I didn't have to do more paperwork in the store. Yet they made me completely redo everything until I contacted HQ to complain. The sales person that I saw was Lamont and probably the worst I've met. I was pressured by Mike to get the 2 year warranty when the vehicle still had a 2 year manufacturer warranty. I declined that and the tire package he added without telling me. I filled out all paperwork and while they were cleaning the car and Lamont aggressively insisted that I write reviews online right then and show him so he can take pictures of the reviews. I felt that was completely inappropriate. He wanted 2 separate reviews for him and Mike, so they could get points. I cannot stress how uncomfortable and bullied this made me feel. He said to make one review on mine and one on my wife's phone. I ended up immediately deleting the reviews as I was so mad about being pressured to do them. The only people that I encountered there that I would work with again was the finance woman (I can't remember her name) and Jack. Jack was very pleasant and understanding when I had follow up issues with my car. More
by Jaime
February 21, 2020
Larry was great! From start to finish he made our experience wonderful! I will definitely be recommending him to my family, friends and coworkers! We will be definitely see Larry for our next vehicle experience wonderful! I will definitely be recommending him to my family, friends and coworkers! We will be definitely see Larry for our next vehicle purchase! More
by Roxanne.earnest
Employees Worked With
Larry Brown
February 20, 2020
Me and my wife came in to see Larry and Jesus they were great! They were a great help and worked hard to help find what we were looking for. great! They were a great help and worked hard to help find what we were looking for. More
by Wade L.
Employees Worked With
Jesus Santos, Larry Brown
February 20, 2020
Great manGood customer service I would buy a car from Great man Good customer service I would buy a car from him again I will recommend family and friends to this dealership they were wonderful that will Great man Good customer service I would buy a car from him again I will recommend family and friends to this dealership they were wonderful that will work just got to lay down hit submit More
by Farookgreen77
Employees Worked With
Robert Elliott
February 19, 2020
Great environment, fast easy process. I was able to walk away with the car I wanted, in no time. I recommend Easterns Automotive Group to anyone looking for quality a used car! away with the car I wanted, in no time. I recommend Easterns Automotive Group to anyone looking for quality a used car! More
by Jtaylor
February 17, 2020
Jack at Easterns was awesome! Straightforward and direct. Explained my options clearly and offered me the best options. The team was great and would recommend everyone to speak with Jack and his team. Explained my options clearly and offered me the best options. The team was great and would recommend everyone to speak with Jack and his team. More
by michael.villena18
Employees Worked With
Jack Jaffe
February 17, 2020
Huge help. Brought the vehicle I wanted from another location right away. From choosing a vehicle to financing, the process went super smooth. Thanks Jack! location right away. From choosing a vehicle to financing, the process went super smooth. Thanks Jack! More
by Bburg
Employees Worked With
Jack Schap
February 16, 2020
Great hospitality, and friendly. All the salesmans are great to work with. I will recommend all my friends to come in and visit. Awesome place. great to work with. I will recommend all my friends to come in and visit. Awesome place. More
by Derek
Employees Worked With
Jesus Santos, Michael Middledorf, Larry Brown, Nik Zad
