Back

Easterns Automotive Group of Frederick

Frederick, MD

4.8
900 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
Contact Dealership

100 Baughmans Ln

Frederick, MD

21702

Directions

By Type

Showing 900 reviews

January 21, 2022

Jesse and the Frederick Easterns Staff were all amazing. Answered all my questions, got me the SUV I wanted. I love my 2016 Ford Explorer!! Thank you I will be referring people to Easterns Of Frederick Mary More

by Zoelilydouglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Middledorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Snow , Jesus Santos, Jonathan Moran
Jan 27, 2022 -

Easterns Automotive Group of Frederick responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

January 21, 2022

Big Thanks to Jesse Jesus & Bik for making the whole process quick and easy for me. I love my SUV Thank you guys so much 😊 More

by Jessikasaldan_aa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Snow , Jesus Santos
Jan 27, 2022 -

Easterns Automotive Group of Frederick responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

January 17, 2022

Jonathan & Jesse were amazing! Jonathan worked with me with the time i needed to gather everything i needed, plus had great communication skills with getting to know what fit my needs most! Jesse took ove More

by Beaaaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Snow , Jonathan Moran
Jan 19, 2022 -

Easterns Automotive Group of Frederick responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 14, 2022

I was very pleased with the customer service here. They promised me they would get me in a new car, I didn't believe it but they did. I'm so happy I came here this is my second time coming here and both ti More

by ButterFlyz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Middledorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Barthel
Jan 19, 2022 -

Easterns Automotive Group of Frederick responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

January 13, 2022

Only reason why I'm not given a five star review is because one of the sales managers name Mike we had a disagreement but between Jesse,Santos and the other manager they made sure everything was correc More

by 718free
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Middledorf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Snow , Jesus Santos, Jonathan Moran
Jan 19, 2022 -

Easterns Automotive Group of Frederick responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

January 12, 2022

Mike B & Jesus got me into a car! They are great! They got me out the way! More

by Jonesshante216bunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barthel, Jesus Santos
Jan 19, 2022 -

Easterns Automotive Group of Frederick responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

January 10, 2022

I was very pleased with the dealership. Also their customer service was very good and it didn't take very long to get me in my Van and on my way home. More

by Middie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Snow
Jan 19, 2022 -

Easterns Automotive Group of Frederick responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

January 07, 2022

I had a great experience at Easterns in Frederick with Darryl Taylor. This was my second Easterns purchase and this experience was just as great. Definitely recommend! More

by melissa0903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Taylor
Jan 10, 2022 -

Easterns Automotive Group of Frederick responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

December 28, 2021

By far one of the best experiences I've had at a dealership. Thanks alot Larry! More

by kpage0107
Recommend Dealer
Yes
Employees Worked With
Larry Brown
Dec 29, 2021 -

Easterns Automotive Group of Frederick responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

December 20, 2021

We had services added to the contract i did not want and was never appraised of. The terms of the contract i signed was not what was represented previously. Higher payments and higher interest then original More

by LordFartwell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Snow
Dec 21, 2021 -

Easterns Automotive Group of Frederick responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

...
42
...