
Easterns Automotive Group of Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 899 reviews
Great service a little long but still great service they are very polite and helpful. As well great with the community. The cars are very good and the monthly payments are awesome with there help. are very polite and helpful. As well great with the community. The cars are very good and the monthly payments are awesome with there help. More
I rarely take the time to leave reviews for companies but Easterns Automotive in Frederick really deserves it. Their kindness went way beyond just another business transaction. Thanks again guys! Easterns Automotive in Frederick really deserves it. Their kindness went way beyond just another business transaction. Thanks again guys! More
Larry was awesome!! Five star service from a five star dealership. I went in thinking I was going to have a bizarre car buying experience but Larry made it seem if I was buying a car from a friend. That’s dealership. I went in thinking I was going to have a bizarre car buying experience but Larry made it seem if I was buying a car from a friend. That’s how it should be done!!! More
Thank you Easterns for selling me my second car of 2020. I drive from Annapolis to Frederick just to do business with Dylan Coulter because he always has me in and out of the dealership in record time! Than I drive from Annapolis to Frederick just to do business with Dylan Coulter because he always has me in and out of the dealership in record time! Thanks Dylan and Easterns! More
The effort Daniel put in that was tremendous. He really went above and beyond to help me find the right vehicle at the right price. Over all I'm really grateful for the service and for the over all effort went above and beyond to help me find the right vehicle at the right price. Over all I'm really grateful for the service and for the over all effort that was put in by easterns. Over all a very stressful situation was made a lot easier. Left very satisfied More
Before the attempt of purchasing a new car, I was hesitant due to a Chapter 13 Bankruptcy I had discharged a week prior and hearing horrific story's about dealerships running credit 12 different time hesitant due to a Chapter 13 Bankruptcy I had discharged a week prior and hearing horrific story's about dealerships running credit 12 different times and not offering a good rate due to a Low point in Ones life. I'm glad I had spoke with Mike Middledorf about the situation and how he feels about my opportunity to purchase a vehicle. I had picked out the vehicle I was very interested in and once arriving to the dealership that morning Mike ran my credit, Linked me up with larry Brown to review the vehicle I was interested in. I had seen imperfections on the vehicle that had concerned me spoke to mike about the condition and with no hesitation both Larry and Mike had addressed the flaws and I was extremely impressed on how fast, and professional they made things feel. Dealing with used cars it comes with the territory, What matters to me was the customer service they provided to me while walking throught the purchase of the vehicle. Not only did they knock it out of the ballpark with the experience, But mike hit me with a amazing rate that after bankruptcy one would thought wasnt achievable.!!! I said Oh yeah Mike Thank you.!!! The whole process was smooth, accommodating to my needs, or I should say wants, And the best part was the communication Mike and Larry had with me through it all.!! Hats off to you Mike, & Larry your GM should read this and allow others to learn from you guys. Kiddos my friend More
Dylan was incredibly helpful from the moment I pulled into the eastern’s lot. I felt no pressure to purchase but was provided excellent customer service throughout the entire process. This included test into the eastern’s lot. I felt no pressure to purchase but was provided excellent customer service throughout the entire process. This included test driving multiple times through securing financing. Dylan was very knowledgeable and responsive. Very positive experience! More