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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,538 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,538 reviews

July 04, 2016

Francis is the man!!! I initially went to this dealership to shop around and find out the process towards potentially getting a vehicle in the future. I initially thought m More

by wcs917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Koroma
Jul 05, 2016 -

Easterns Automotive Group of Hyattsville responded

We love hearing strories like your own. It is always good to get the prospective of a customer that was able to turn their negative situation around and still end up with the vehicle of their choice. We are so glad that you are happy with your purchse and that Francis was able to meet all of your needs through his customer service.

June 25, 2016

Didn't buy but good experience Can't lie. The process was a little longer than I anticipated but the experience was great. I'm returning this fall to trade in my car. Have to build More

by Wdtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 27, 2016 -

Easterns Automotive Group of Hyattsville responded

Glad to know that you were able to get in and get out. Your business is much appreciated. We look forward to seeing you for your next visit in the fall. If you have any questions or ocncerns, plese feel free to contact us.

June 24, 2016

Great car at an unbelievable rate. I was hesitant to believe the salesman when he asked would I allow him to see if he could beat my finance rate from my bank. He did and I couldn't bel More

by Mrs.Sohbi
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 24, 2016 -

Easterns Automotive Group of Hyattsville responded

Well isin't this great to hear! Wow! Congratulations. It is so good to know that you had a good experience with us. Great rates are always nice. Please come back again.

June 10, 2016

Treated like family When we purchased our vehicle we did not feel rushed or pressured. Everything was smooth and relaxed. We got a vehicle that met our needs and somethin More

by HenRN
Recommend Dealer
Yes
Employees Worked With
Mr. Jentry, Jason Barrow
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Family is how you should be treated because that's what you are to us. Never should you feel pressured into buying a vehicle. We dont conduct business at Easterns like that. We want all of our customers to feel relaxed during their buying experience. We hope that you enjoy your vehicle.

June 10, 2016

Great experience This is my third purchase from Easterns. My son just got his new Cadillac and loves it. Lawrence Ford helped me throughout the entire process. Very po More

by Mrs.Sohbi
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Wow! You are family for life. Congrats on your new ride. We will be sure to share your kind words with Lawrence.

June 10, 2016

good salesmanship Good and frendly salesman who understands customers needs. The Sales Manager was'nt as friendly and customer focus. I had to take the car back twice More

by CarShopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne, Adrian Chavez-Zurita
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

We are so sorry that you did not have a good experience with us. We have been in business for over 28 years and have an A+ rating with the BBB. We certainly strive for excellence when it comes to how we treat our customers. If there is anything we can do to better accommodate you please contact our Customer Care Team. E-mail: customercare@easterns.com / Phone: (888)-535-8151

June 09, 2016

Nervous no more Just wanted to say I was nervous prior to coming to this dealership. After my encounter with Mr.Lawrence Ford I must say I'm happy and driving comfort More

by Sjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your Easterns experience. It is know to know we changed your prospective about Easterns. Congrats on your new ride!

June 09, 2016

Awesome salesman! Adrian Chavez is a great salesman to work with! He helped me understand how the vetting process goes with bankers and went a step and beyond to get me More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Adrian will be thrilled to hear your kind words and awesome review. Please visit us again when you are ready for a new vehicle.

June 08, 2016

Third vehicle! This is our 3rd buying experience and again it was a good one!! I worked with Jason and he was very informative, and willing to get all my questions a More

by Delon
Recommend Dealer
Yes
Employees Worked With
Rick Hosn, Jason Barrow
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Wow! This is so awesome to hear! You are family! Thank you for making our job easy. Jason definitely loves all of our customers and strives to provide the best customer service that he can. It's great to hear! Please come back again for your next vehicle.

June 08, 2016

Not a purchase today but will be back.. Jason is who wet met at Easterns in our first day of shopping. He was polite and didn't treat us any less when we told him we aren't buying today. More

by Mofor
Recommend Dealer
Yes
Employees Worked With
Jason Barrow
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will be sure to share your kind words with Jason. Please visit us again.

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