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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,551 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,551 reviews

July 11, 2016

Excellent service, great people, very well run I had such a great experience, I came in not knowing what I wanted and they help me get the car that fits me and my family, thank you so much! More

by Mrsmaydouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hosn
Jul 12, 2016 -

Easterns Automotive Group of Hyattsville responded

This is awesome. Surprises are always great. You were able to leave with a vehicle that you didn't plan on getting in the first place. Congratulations!

July 11, 2016

Great deal Took home a nice 2013 Honda accord me and my brother worked with Adrian he was great and got us a amazing deal my family loves the car More

by brighterdays22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Jul 12, 2016 -

Easterns Automotive Group of Hyattsville responded

The Honda Accord is a great choice. As long as your family loves the car then that's all that matters. We are glad that everyone is happy!

July 10, 2016

Michael Robinson and the staff were Awesome from hello!!!! Michael Robinson offered exceptional quality customer service without me feeling rushed. Patient, courteous, and accommodating. So impressed my best f More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael D Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle and Shadonna and the detailing staff
Jul 12, 2016 -

Easterns Automotive Group of Hyattsville responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your Easterns experience. Mike will be honored to hear your positive feedback.

July 04, 2016

Francis is the man!!! I initially went to this dealership to shop around and find out the process towards potentially getting a vehicle in the future. I initially thought m More

by wcs917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Koroma
Jul 05, 2016 -

Easterns Automotive Group of Hyattsville responded

We love hearing strories like your own. It is always good to get the prospective of a customer that was able to turn their negative situation around and still end up with the vehicle of their choice. We are so glad that you are happy with your purchse and that Francis was able to meet all of your needs through his customer service.

June 25, 2016

Didn't buy but good experience Can't lie. The process was a little longer than I anticipated but the experience was great. I'm returning this fall to trade in my car. Have to build More

by Wdtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 27, 2016 -

Easterns Automotive Group of Hyattsville responded

Glad to know that you were able to get in and get out. Your business is much appreciated. We look forward to seeing you for your next visit in the fall. If you have any questions or ocncerns, plese feel free to contact us.

June 24, 2016

Great car at an unbelievable rate. I was hesitant to believe the salesman when he asked would I allow him to see if he could beat my finance rate from my bank. He did and I couldn't bel More

by Mrs.Sohbi
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 24, 2016 -

Easterns Automotive Group of Hyattsville responded

Well isin't this great to hear! Wow! Congratulations. It is so good to know that you had a good experience with us. Great rates are always nice. Please come back again.

June 10, 2016

Treated like family When we purchased our vehicle we did not feel rushed or pressured. Everything was smooth and relaxed. We got a vehicle that met our needs and somethin More

by HenRN
Recommend Dealer
Yes
Employees Worked With
Mr. Jentry, Jason Barrow
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Family is how you should be treated because that's what you are to us. Never should you feel pressured into buying a vehicle. We dont conduct business at Easterns like that. We want all of our customers to feel relaxed during their buying experience. We hope that you enjoy your vehicle.

June 10, 2016

Great experience This is my third purchase from Easterns. My son just got his new Cadillac and loves it. Lawrence Ford helped me throughout the entire process. Very po More

by Mrs.Sohbi
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Wow! You are family for life. Congrats on your new ride. We will be sure to share your kind words with Lawrence.

June 10, 2016

good salesmanship Good and frendly salesman who understands customers needs. The Sales Manager was'nt as friendly and customer focus. I had to take the car back twice More

by CarShopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne, Adrian Chavez-Zurita
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

We are so sorry that you did not have a good experience with us. We have been in business for over 28 years and have an A+ rating with the BBB. We certainly strive for excellence when it comes to how we treat our customers. If there is anything we can do to better accommodate you please contact our Customer Care Team. E-mail: customercare@easterns.com / Phone: (888)-535-8151

June 09, 2016

Nervous no more Just wanted to say I was nervous prior to coming to this dealership. After my encounter with Mr.Lawrence Ford I must say I'm happy and driving comfort More

by Sjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
Jun 11, 2016 -

Easterns Automotive Group of Hyattsville responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your Easterns experience. It is know to know we changed your prospective about Easterns. Congrats on your new ride!

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