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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,588 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,588 reviews

April 17, 2018

Car Buying from Eastern Walked in with my eye set on a car and I got it, thanks Jason. They explained all the numbers very well, although I was difficult. More

by Passat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

April 17, 2018

super fast easy ongoing nice staff make sure everything ok u best and easiest place to stop by and work something out from ur credit and monthly payment some dealer probably take like 3 to4 hour with u talking b More

by ahhxken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster, jeremiah jones
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

That's right! We work extremely hard to provide our customers with a smooth yet time efficient car buying experience. We're so glad that you received just that!

April 17, 2018

Pleased with Service Shawn Anwar was my sales associate. I told him exactly what I wanted and he made it happen. Very pleased with my experience. I will recommend the deal More

by Honda81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

We are so happy to hear our very own Shawn made your visit wonderful! Looking forward to seeing you again soon!

April 16, 2018

The best services in the DMV I didn't have high expectations but Floyd and Venny took care of me thanks guys hope to see you in two years when I can afford one them luxury cars More

by Coachumup Eastern Motors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Floyd Whitlock
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Floyd and Vinny will be glad to hear from you. We'll definitely see you again!

April 16, 2018

Buying a vehicle I came to Eastern Motors, and wow amazing. Mr. Francis Karoma took great care of me. I don’t make it a point to learn people’s full names, but when th More

by tbonsu2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong, Francis Koroma
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

April 16, 2018

Went above and beyond I would like to start out by saying that this place was honestly my last choice. I really didn’t have high expectations for my outcome here. However, More

by ibekaycee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dread guy, Jesus Santos, Tony Squireewel, DOZIE NWACHUKU, jeremiah jones
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

We cannot thank you enough your being so transparent and honest. It's nice to know that we were able to change the perception you had about us. It's true that sometimes you just have to experience things for yourself and form your own opinion. Congratulations on a wonderful purchase!

April 16, 2018

Amazing I was referred to Jamar and he was amazing. I came into the dealership discouraged, because I knew they were going to turn me down. They did not turn More

by Kenyah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada, Jamar Royster
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

No need to feel discouraged here at Easterns! We make it a priority to do all that we can to help our customers. We'll definitely be sharing your kind words with Jamar!

April 15, 2018

Great I had an excellent salesman. He explained the process and even though his main objective is to sale a vehicle he was concern with my needs/desire. I More

by Roni0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Jesus Santos, Jamar Royster
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

April 14, 2018

Great Customer Service The car buying experience was totally stress free. Jared was knowledgeable, helpful, kind, and professional. I will return to Easterns and will highly More

by Eastwrns#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada, Jared Davis
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Thank you in advance for recommending us! We're honored by all of your kind words and positive feedback.

April 14, 2018

Thank you Shawn for getting this deal done. I walked away with a beautiful car that I’m very happy with. Customer service was outstanding! More

by Tsoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

You're the one that we have to thank. Shawn said that you were an absolute pleasure to work with. Enjoy your new ride!

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