Easterns Automotive Group of Laurel

Shopper My daughter and I stopped in to see what eastern motors had to offer. Since your job is your credit we figured the process should be a shoe in. We wer My daughter and I stopped in to see what eastern motors had to offer. Since your job is your credit we figured the process should be a shoe in. We were greeted by Irving. We told him exactly what we were loookinh for. We did our test drive. However we did not make a purchase that day. With the customer service provided we assured him that we will be returning very soon to purchase. More

Browsing Came into the laurel location to see about a Acura tlx and mr Pacheco was able to answer all my questions I will be back Came into the laurel location to see about a Acura tlx and mr Pacheco was able to answer all my questions I will be back More

Experience I’ve been in the market for a suv big enough for my family. I am one of those customers that will shop around for the bargain. I decided easterns woul I’ve been in the market for a suv big enough for my family. I am one of those customers that will shop around for the bargain. I decided easterns would be my last stop. I walked around the lot. And did a test drive. I had my man Irving helping me out. Unfortunately the vehicle i drove had a missing feature. If easterns gets in the make and model i want i will be back for sure. Irving was great throughout everything and patient! More

Love my new Honda Brandon made the car buying experience simple fast and easy. Brandon greeted me at the door with a smile and was extremely professional and kind. I wo Brandon made the car buying experience simple fast and easy. Brandon greeted me at the door with a smile and was extremely professional and kind. I would recommend Brandon and Easterns to family and friends More

This has been the best customer service I have ever experien I gave this rating because Jamar worked very hard on finding me a finance company that would work with me.He took this very personal I feel as though I gave this rating because Jamar worked very hard on finding me a finance company that would work with me.He took this very personal I feel as though he went above and beyond to please me. More

It was an awesome experience Jamar treated my wife and I like we were family.It was important to him that we found a car we felt safe in.I t was great customer service. Jamar treated my wife and I like we were family.It was important to him that we found a car we felt safe in.I t was great customer service. More

My GOODNESS WHO KNEW it would be so FAST with Great service! Listen my husband and I usually go to another car dealer that we have bought 6 cars from... but we just loathe the time it takes out of our schedule a Listen my husband and I usually go to another car dealer that we have bought 6 cars from... but we just loathe the time it takes out of our schedule and all the haggling for a great price. Well I can definitely say THIS WAS NOT our experience at Eastern Motors in Laurel MD. Eastern Motors of Laurel, MD is the most service oriented, efficient, "do whatever it takes to get you in the car" dealer I have EVER dealt with in my life. We walked in @ 8:30pm certain that we only wanted a test drive and we made that very clear. Our salesman, Mr. Floyd Whitlock was so kind and said "absolutely" with a smile. He was not attempting to sell us the car, or rather he didn't make us feel like he was trying to sell us the car. He simply showed us all of the cars features with excitement ... and before I knew I was excited. ... Oh and the price??? Oh my. I love my car and I love our new dealer Eastern motors. We walked in @ 8:30pm and the deal was done before 11pm. Thats unheard of....We hope to have a very long relationship with them to include the next 6 cars, college kid car, parents and neighbors. So if you are reading this....Just go there before you go to anyone else. You will be pleasantly surprised with their level of service... and I am not too easily pleased. Thank you Eastern Motors of Laurel and Thank you Mr. Floyd Whitlock and general manager, Jesus for such a great experience! From the Daniels Family More

Enthusiastic Jamar was an awesome salesman. He made sure we were satisfied with our purchase and made everything go smoothly. I would highly recommend Jamar to any Jamar was an awesome salesman. He made sure we were satisfied with our purchase and made everything go smoothly. I would highly recommend Jamar to anyone looking to get a new vehicle. More

Great car experience Mr Albert Payne was AWESOME! I walked in not too confident of what i could afford to ride off in, but Mr Albert made sure my expectations were meet an Mr Albert Payne was AWESOME! I walked in not too confident of what i could afford to ride off in, but Mr Albert made sure my expectations were meet and exceeded! I will definitely be back to purchase another vehicle. More

Very professional Lamar was a very nice and professional salesman,who will help in anyway he can to get you into a vehicle. I would highly recommend him to anyone who Lamar was a very nice and professional salesman,who will help in anyway he can to get you into a vehicle. I would highly recommend him to anyone who is looking to get into a vehicle. More