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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

October 20, 2017

Brandon and the team were awesome!!! I recently purchased a Lincoln MKS from Eastern’s and Laurel. Our dealer Brandon was excellent. His overall great attitude, attention to detail, and More

by Reuel2803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah and Nancy, Jesus Santos, Brandon Staples
Oct 23, 2017 -

Easterns Automotive Group of Laurel responded

Hello Reuel, Congrats on your Lincoln MKS! You definitely picked a great car. We are so happy for you regarding your purchase. It sure is fantastic to hear about the amazing customer service that Brandon and the rest of our team provided you with. Thanks for being an awesome customer!

October 19, 2017

Seamless car buying experience. Jamar Royster was amazing! Great car buying experience. Jamar Royster was excellent. He walked us through the process and made the price and vehicle we needed happen. Definitely More

by Asadjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Oct 19, 2017 -

Easterns Automotive Group of Laurel responded

Congratulations on a smooth buying experience with Jamar. We're so glad that everything worked out for you. Please come back to visit us again.

October 17, 2017

Purchase car Happy customer !!!!!! Salesman Mr Albert was great with working out the details. Very good buying experience. Thanks you for your patience and great More

by Acallands2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Oct 18, 2017 -

Easterns Automotive Group of Laurel responded

Hello, Congratulations on your new vehicle! Thanks for choosing and shopping with Easterns. We'll be sure to share your feedback with Albert. Come again!

October 16, 2017

Patient Jamar was very patient with us. I am very picky when making a big purchase and he was very accommodating and took his time to make sure I was happy be More

by Steve84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Oct 18, 2017 -

Easterns Automotive Group of Laurel responded

Well thank you, Steve! It definitely feels great to know that you enjoyed your visit with Jamar. Please do send your family and friends. New customers are always welcome here at Easterns.

October 13, 2017

Great Jamar R, was informative and patient. He is a good sales person. I would recommend him to others. He provided excellent customer service. The finance More

by Shenay1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Oct 16, 2017 -

Easterns Automotive Group of Laurel responded

Wonderful! We appreciate your positive feedback. You know that your Eastenrs family will always have your back! ;-)

October 13, 2017

Great Experience I went into the Laurel location with the intentions of just looking to see what was on the lot. Needless to say I walked away with a new car. I h More

by eastern Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Lamont Coates
Oct 16, 2017 -

Easterns Automotive Group of Laurel responded

There is no greater feeling than hearing from our happy customers. Thank you for believing in Easterns and choosing us to get the job done. We'll be sure that your kind words get to Lamont, Jesus, and the rest of our Laurel team. Please send your family and friends to check us out!

October 11, 2017

Awesome Alex knew what he was doing! Great sales man and super polite! He was a huge help and made the process easy and overall it was a great pleasure worki More

by Kimmur09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 13, 2017 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family, Alex is going to be thrilled to hear from you! We appreciate these kind words. It feels great knowing that you are pleased with your visit. We hope to see you again.

October 11, 2017

Great sales man Francis koroma I came to Easterns automotive and met a great sales man Francis koroma.my sales experience was great. Francis koroma was very professional ‘my purchas More

by Carguy456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Francis Koroma
Oct 13, 2017 -

Easterns Automotive Group of Laurel responded

Well thank you so much! It is definitely when our customers recommend us to their family and friends.

October 10, 2017

Just brought a Car from Easterns Fast, Easy Financing, They listen to my needs and went to work. Walked out with the Car I wanted. Great Service. I will defendant recommend Eastern t More

by Gg106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Oct 10, 2017 -

Easterns Automotive Group of Laurel responded

Hi, We would definitely appreciate you referring your family and friends. We welcome new customers with open arms. Congratulations on your purchase.

October 09, 2017

Excellent customer service Jamar Royster was very considerate of our needs and went above and beyond customer service I would recommend him to all my friends and family More

by Jplotner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Oct 10, 2017 -

Easterns Automotive Group of Laurel responded

Great! We're glad that Jamar was able to assist you during your visit. Please do recommend your family and friends. We love new customers here at Easterns!

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