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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

June 24, 2017

The Art of Shopping for a Good Car Salesman I have rated my car shopping experience, based on the instances of my first interaction with just driving up to the parking lot, and then being introd More

by T.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Jun 26, 2017 -

Easterns Automotive Group of Laurel responded

Hello T.J., Fantastic! We appreciate your kind words and positive feedback. Jamar will be thrilled to hear this and know that you really enjoyed your visit with us. We look forward to being there to asisst your family and friends when they stop by. :-)

June 24, 2017

Amadou Sow was OUTSTANDING!!! I was very pleased with my salesperson and the finance manager. They were very honest and straight forward and were great to work with!!! Thank you bo More

by Equinox Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Jun 26, 2017 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! Thank you for believing and allowing us to get the job done. You are an amazing customer.

June 23, 2017

Excellent service, very patience and informative dealer. Our dealer was very wonderful and patience with us. He was able to work with my son's father and get him the car he wanted for the price that he can More

by Audie9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Jun 26, 2017 -

Easterns Automotive Group of Laurel responded

Great! It's great to know that you and your family are pleased with us. We always aim to provide our customers with the best service because we care.

June 22, 2017

Returning Customer I have purchased 4 +cars from Eastern's and have referred many family members and friends. My recent purchase was a 2015 Lexus ES350 and I must admit More

by Jessica Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Jun 22, 2017 -

Easterns Automotive Group of Laurel responded

Hi Jessica, Thank you so much for being a returning customer and a very big supporter of Easterns for such a long time. We appreciate you! It's so awesome to hear that you have referred your family to us. Please tell them we look forward to seeing them soon! Congratulations on your new Lexus!

June 19, 2017

Looking for a car. Went looking for a new car what a great experience. I'm still in shock. Amadou Sow found me a car that suited my purposes. Good to be alive More

by Blackgypsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2017 -

Easterns Automotive Group of Laurel responded

We're glad that you came to us for help. Amadou will be so happy to hear your posiitve feedback. Thanks for choosing Easterns of Laurel.

June 19, 2017

Mercedes I was searching for a MB and this gentleman helped me. He was very knowledgeable and continued to follow up. I actually dealt with him at the Baltim More

by Kiyanap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Jun 21, 2017 -

Easterns Automotive Group of Laurel responded

Great! Thank you for staying connected with us and being a returning customer. We're glad that everything worked out smoothly during your visit with us.

June 18, 2017

Buying a car After being denied by carmax I came here thinking I would be denied too. I went to the lot a pick a few cars that I liked, but I couldn't get any of t More

by koryw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
Jun 19, 2017 -

Easterns Automotive Group of Laurel responded

We are so glad that you are happy about making the decision to come to Easterns. It's always great being a yes for our customers, especially when other deals said no. At Eastern Motors, your job is your credit. Congratulations on your vehicle purchase!

June 17, 2017

Alex Ramirez was very nice and it was a very easy transition It was a very good process the people on the floor were very nice. However the owner could invest in coffee and light snacks while consumers are waiti More

by Mother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Alex Ramirez
Jun 19, 2017 -

Easterns Automotive Group of Laurel responded

Hello, Thanks for your honest review about our Laurel location. We will definitely take your feedback into consideration and work on making refreshments available to our customers.

June 16, 2017

Very patient!!! Jonathan was very patient and got me exactly what I wanted. Very professional and kept me informed throughout the entire process. Thanks for everythin More

by SNScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jonathan De La Espada
Jun 19, 2017 -

Easterns Automotive Group of Laurel responded

Awesome! We're glad that you enjoyed your visit with Jonathan. We are so happy that everything worked in your favor. Thank you in advance for referring us to others!

June 15, 2017

So Happy Charles and Jesus did an excellent job. I didn't think I would be able to get in a car but these guys worked magic! Highly recommend More

by minivan owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Charles Prince
Jun 19, 2017 -

Easterns Automotive Group of Laurel responded

Sounds great! Welcome to Easterns where we make dreams come true! It's our priority to always do any and everything we can to help our amazing customers like yourself.

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