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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

June 06, 2017

New car Great customer service from mr Jamar Royster. He did everything that made the sale very comfortable. Eastern motors was the best in getting the whol More

by Rollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Tony Soukphouangkham
Jun 07, 2017 -

Easterns Automotive Group of Laurel responded

Fantastic! We are very pleased to hear such a positive review regarding Jamar and his customer service. We would like to officially welcome you to the Easterns family!

June 05, 2017

Great sevice MY salesman Albert was great. Was able to purchase a Dodge Journey big enough for my family. Thanks eastern for your help and I will tell others... More

by Angelikgamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Albert Payne
Jun 07, 2017 -

Easterns Automotive Group of Laurel responded

Congratulations on your Dodge Journey! This is such a great vehicle. Enjoy!

June 04, 2017

Nice Used Car Deal!!! Pleasant and friendly staff that can accommodate your needs with little fuss! Staff seems knowledgeable. Only drawback is they should have snacks for More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Prince
Jun 05, 2017 -

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated! We hope to see you again in the future.

June 04, 2017

Very good experience This was the first time I actually bought and financed my own car and the employees were so helpful and patient even when I was clueless. More

by Jayda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos, Vinny Vannavong, Tony Soukphouangkham
Jun 05, 2017 -

Easterns Automotive Group of Laurel responded

Thanks for sharing! Congratulastions on purchasing your first vehicle. This is such a tremendous accomplishment.

June 03, 2017

Jason Walcott Today when I spoke to Mr.walcott, his service was great & supportive to my decision. Employees like him need to be in every business nowadays. More

by Jivawn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
Jun 05, 2017 -

Easterns Automotive Group of Laurel responded

Well it is certainly nice to hear positive feedback about our very own employees. Mr. Walcott will be glad to know that you are pleased. Please recommend Easterns to your family and friends.

June 03, 2017

Best experience I cant express how great the customer service was!!! I was impress on how professional everyone was ...overall...great experience ...you have to come More

by Bkhaiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Alex Ramirez
Jun 05, 2017 -

Easterns Automotive Group of Laurel responded

We appreciate you for encouraging our cusotmers to give Easterns a chance.

June 03, 2017

Car purchase Great service and friendly staff. Fast and knowledgeable staff. Easy location to visit. I recommend the staff and location. The location is clean with More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Jun 05, 2017 -

Easterns Automotive Group of Laurel responded

Why thank you! It is so good to hear from you regarding your experience with us.

June 03, 2017

Quick and easy Process was super quick only about an hour to get us done and into a new car. Charles was charismatic and not pushy. Will recommend! More

by Misty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Prince
Jun 05, 2017 -

Easterns Automotive Group of Laurel responded

Quickly and easy is certainly what we strive for in terms of providing our customers with the best and most efficient survice.

June 01, 2017

Awesome! Irving is such an amazing! He was very helpful and made the process so smooth. I had a Wonderful experience! I would definitely recommend him to frien More

by Olivia J Yates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Jun 02, 2017 -

Easterns Automotive Group of Laurel responded

We're so glad to have you as a customer. Irving will be so glad to know that you enjoyed his customer service. We look forward to working with you again in the future.

June 01, 2017

Lunch break sale Very helpful and patient with my time sensitivity!!!! Great customer service!! Fast and accurate didn't beat around the bush. Made sure I walked away More

by Kim3417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Prince
Jun 02, 2017 -

Easterns Automotive Group of Laurel responded

Thank you for your positive feedback! We're so glad that you are happy with your Easterns experience.

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