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Easterns Automotive Group of Laurel

4.8

1,270 Lifetime Reviews

9950 Washington Boulevard, Laurel, Maryland 20723
Call (877) 926-3623

1271 Reviews of Easterns Automotive Group of Laurel

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April 17, 2018

"super fast easy ongoing nice staff make sure everything ok u"

- ahhxken

best and easiest place to stop by and work something out from ur credit and monthly payment some dealer probably take like 3 to4 hour with u talking but here easy as 1 2 3 get paper done quick n fast n leave with the car

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vinny Vannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
jeremiah jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

That's right! We work extremely hard to provide our customers with a smooth yet time efficient car buying experience. We're so glad that you received just that!

April 17, 2018

"Pleased with Service"

- Honda81

Shawn Anwar was my sales associate. I told him exactly what I wanted and he made it happen. Very pleased with my experience. I will recommend the dealership to friends and family

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Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

We are so happy to hear our very own Shawn made your visit wonderful! Looking forward to seeing you again soon!

April 17, 2018

"Car Buying from Eastern"

- Passat

Walked in with my eye set on a car and I got it, thanks Jason. They explained all the numbers very well, although I was difficult.

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Recommend Dealer
Yes
Employees Worked With
Jason Walcott
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

April 17, 2018

"I appreciate the business."

- Diddydot

I enjoyed my experience today. Got to do business with some will professional individuals who are willing to work with you to make sure you get what you want.

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Recommend Dealer
Yes
Employees Worked With
Jared Davis
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

April 17, 2018

"Great Experience! "

- Juam123

Jamar was so helpful and made purchasing a car easy. The process was quick, simple, and easy. I am very happy with my new car. Will definitely be using Easterns again in the future.

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Recommend Dealer
Yes
Employees Worked With
Jamar Royster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2018 -

Easterns Automotive Group of Laurel responded

Hi Juam, We are so happy you enjoyed your visit with Jamar. Thank you for taking your time to share this!

April 16, 2018

"Amazing"

- Kenyah1

I was referred to Jamar and he was amazing. I came into the dealership discouraged, because I knew they were going to turn me down. They did not turn me down!! I walked out with the car that I wanted. Jamar sat me down and told me he was going to work it out for me and he did. There were no car dealership games involved. I’m really shocked and happy. Thank you Jamar for your great customer service and getting me the car I love!

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jonathan De La Espada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

No need to feel discouraged here at Easterns! We make it a priority to do all that we can to help our customers. We'll definitely be sharing your kind words with Jamar!

April 16, 2018

"Went above and beyond"

- ibekaycee

I would like to start out by saying that this place was honestly my last choice. I really didn’t have high expectations for my outcome here. However, I was more than pleasantly surprised by my experience with the sales reps. I had such a positive experience. From “scoping” the place out the day before and speaking with Tony (frustrated with my own situation and all), calling the next day to explain my situation to Jeremiah, him working hard with Jesus to find me a car with my picky a** guidelines, and placing me with Dozie (who was like the most upbeat positive person on earth or something). Everything went so smoothly that I actually left surprised. If there is anything I could say, it’d be that this was the best dealership I’ve been to. Thank you so much to everyone who helped me. Shout out to the dude with the dreads that asked me if I was good the day before.

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Recommend Dealer
Yes
Employees Worked With
DOZIE NWACHUKU
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Squireewel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
jeremiah jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesus Santos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dread guy
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

We cannot thank you enough your being so transparent and honest. It's nice to know that we were able to change the perception you had about us. It's true that sometimes you just have to experience things for yourself and form your own opinion. Congratulations on a wonderful purchase!

April 16, 2018

"Buying a vehicle "

- tbonsu2424

I came to Eastern Motors, and wow amazing. Mr. Francis Karoma took great care of me. I don’t make it a point to learn people’s full names, but when they give great customer service like this, i don’t mind. Thanks a million.

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Recommend Dealer
Yes
Employees Worked With
Francis Koroma
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vinny Vannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesus Santos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

April 16, 2018

"The best services in the DMV"

- Coachumup Eastern Motors

I didn't have high expectations but Floyd and Venny took care of me thanks guys hope to see you in two years when I can afford one them luxury cars

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Recommend Dealer
Yes
Employees Worked With
FLOYD WHITLOCK
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vinny Vannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Floyd and Vinny will be glad to hear from you. We'll definitely see you again!

April 15, 2018

"Great"

- Roni0610

I had an excellent salesman. He explained the process and even though his main objective is to sale a vehicle he was concern with my needs/desire. I am leaving not feeling like my finances have been xxxxx.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : N/A
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

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