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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,761 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,761 reviews

March 28, 2017

Outstanding service! Everything went smoothly! Customer service was excellent, the salesman was straightforward and friendly. We were able to negotiate with no problem. I More

by IAtkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Grafton
Mar 31, 2017 -

Easterns Automotive Group of Laurel responded

Excellent! Thanks for sharing.

March 26, 2017

Great service Jamar Royster was very helpful excellent Customer service help with picking the track everybody at the dealership was Pleasant show room was very clea More

by aofori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Mar 28, 2017 -

Easterns Automotive Group of Laurel responded

We work very hard to make sure our customers are pleased so hearing from you is an absolute honor. Welcome to the Easterns family!

March 26, 2017

He did a good job of getting us a car They work with us on putting us in car we could pay for and they work with us and the sales person work with us on finding us something we can pay for More

by Melissafalter215
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Mar 28, 2017 -

Easterns Automotive Group of Laurel responded

Our pleasure! Thanks for being a great customer to us.

March 25, 2017

The best car buying experience EVER!!! The sales associates were friendly and very welcoming as soon as I walked thru the door. I didn't have to go and find an associate. Mr Amadou Sow cam More

by Big Los
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Mar 28, 2017 -

Easterns Automotive Group of Laurel responded

You rock! You believed in us and allowed us to show you what we could do. We don't take that for granted. We are here because of our customers like yourself. Thanks!

March 24, 2017

Through the vulnerabilities that we did Express the salesman One of the best experiences I've had in my life. It's rare to find salesman who care to listen about the personal things and how people want to perse More

by Rich2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos, Vinny Vannavong, Tony Soukphouangkham
Mar 28, 2017 -

Easterns Automotive Group of Laurel responded

Hey! It's great to hear from you. It's an honor to know that you gave us a chance. If you need anything moving forward, we are here!

March 24, 2017

Car Purchase Albert was extremely helpful in answering all my questions and concerns and making sure my husband was able to walk away with the car he wanted that d More

by CStevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Mar 28, 2017 -

Easterns Automotive Group of Laurel responded

Kudos to Albert for providing both you and your husband with the customer service that is deserved. Easterns family!

March 22, 2017

Amazing Lamont Coates , was an amazing dealer. He above and beyond to meet my needs. The finance manager exceed our needs as well. Great job, would recommend. More

by Krystaljules1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Coates
Mar 23, 2017 -

Easterns Automotive Group of Laurel responded

We're glad to hear from you regarding your visit with us. Lamont and the rest of our Laurel team will be glad to know that you enjoyed your visit.

March 21, 2017

Got what I came for I was in need of a new (to me) and reliable vehicle and the folks at Laurel Eastern helped me find something within my budget. As a first time buyer o More

by Kwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Mar 23, 2017 -

Easterns Automotive Group of Laurel responded

Congratulations on your vehicle purchase. We're honored to have you as a customer. Your happiness is what truly matters to us. Please come visit us soon!

March 20, 2017

Communication is key Dealer (Charles P.) was great. He was patient and made sure I left with a smile on my face even thou couldn't get the vehicle I had in mind. Since I More

by Slim1093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Prince
Mar 20, 2017 -

Easterns Automotive Group of Laurel responded

We're happy that you enjoyed your Easterns visit. We are glad that Charles was able to explain the process to you. Please come back again.

March 19, 2017

Great customer service Amadou was an excellent salesman. He made sure my husband & I were very comfortable. Jesus also was very helpful. This is my fourth car I've purchased More

by ieshia6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Mar 20, 2017 -

Easterns Automotive Group of Laurel responded

This is an honor! We would like to thank both you and your husband for purchasing at Easterns and for being loyal customers! You are both appreciated!

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