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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

October 27, 2016

Excellent Customer Service These guys did a great job getting me a vehicle. Not just for me but for my family as well! Thanks Again!! A Happy Customer More

by Chortonjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Irving Pacheco, Tony Soukphouangkham, Mark Gannett
Oct 28, 2016 -

Easterns Automotive Group of Laurel responded

We're glad to help! We are always here to assist you any way that we can. We wish you and your family the best.

October 26, 2016

Good customer service Very good customer service. Make the buying a car process simple & fast! Would definitely recommend friends & family to the dealership. No hassling. & More

by Leesak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Oct 26, 2016 -

Easterns Automotive Group of Laurel responded

You hit the nail on the head! Thanks for publicly sharing your experience with us. We hope to see you provide you with great customer service again in the future.

October 25, 2016

Excellent service My experience was quick and easy. They definitely work with you if you have credit problems. They are all very personable and helpful. I will be sendi More

by Kiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore
Oct 26, 2016 -

Easterns Automotive Group of Laurel responded

Sounds great! We definitely appreciate any friends and family that you send our way.

October 24, 2016

Amazing car buying experience Gerard, was knowledgeable, helpful and super patient! Buying a new car can be stressful, so when you have a great team of people, it makes the experie More

by S. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard, Vinny Vannavong, Louis Gerard, Tony Soukphouangkham
Oct 26, 2016 -

Easterns Automotive Group of Laurel responded

Thank you so much for your kind words! We appreciate you so much for choosing Easterns. It is great to know that you enjoyed your buying experience with Gerard. Please encourage your friends and family to stop by.

October 24, 2016

Worth the ride for value & service!!! Mr. Irving Pacheco is simply a man of his word! My prior vehicle was a total loss and I was under lots of stress due to the all the things that come w More

by Julio Cordero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Oct 26, 2016 -

Easterns Automotive Group of Laurel responded

WOW! Thank you so much for sharing your inspirational story. We are so sorry to hear that you went through a difficult time. However, we are so glad that we could turn it around for you and provide you with a great experience that you deserve. It means so much to us that you traveled all the way here from New Jersey. Congratulations on your new vehicle!

October 20, 2016

New car I was here to buy a good used car and my credit was not good. But Jesus and Amadou went out there way and made it happen for me. I am driving home in More

by 2014 MAXIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Oct 24, 2016 -

Easterns Automotive Group of Laurel responded

At Eastern Motors, Your job is your credit! ;) We are glad you were able to witness the Easterns experience first hand. Please encourage your friends and family to stop by!

October 20, 2016

Mark was great! Mark listened to what we wanted and took great care of us! He was friendly and not pushy at all. He really cares about finding the perfect vehicle fo More

by Ecole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gannett
Oct 24, 2016 -

Easterns Automotive Group of Laurel responded

It is fantastic to hear such kind words from you. Welcome to the Easterns family! We will be sure to share your positive remarks with directly with Mark.

October 20, 2016

Excellent experience I was determined to find a Chevrolet within the next few months. I decided to try easterns and met with Mr. Pacheco he showed me all malibus available More

by ChecyLover620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Oct 24, 2016 -

Easterns Automotive Group of Laurel responded

Awesome story! We would like to thank you for letting Easterns be a part of your journey. Please let us know what you think about your Chevy once you get it!

October 18, 2016

Ricky is Great! Mr. Kinemore is the best there is! He was patient and knowledgeable about everything. I never felt rushed through the process. Hands-down the best car More

by HyundaiLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore
Oct 18, 2016 -

Easterns Automotive Group of Laurel responded

Thanks for being an amazing customer to us. It's always great to hear a customer say that this was their best car buying experience. We do not take those words for granted. We are honored!

October 18, 2016

Very good They got us in and out very very helpful I mean they really knew what they were talking about most definitely a come back they deserve a raise More

by Frankly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Oct 18, 2016 -

Easterns Automotive Group of Laurel responded

It's imporant to us that our customers have a smooth, easy, and quick buying process. We understand they everyone has things to do. Therefore, we make it a point to do everything has efficiently as possible.

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