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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

July 31, 2016

Excellent Customer Service Credit issues and no downpayment-Easterns made it happen! Salesmen & manager are top-notch! Got me into a great car same day! Courteous, knowledgabl More

by sabrinajones61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco, Tony Soukphouangkham, Jordan Johnson
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

Wonderful! We appreciate you for sharing your story with everyone and letting them know that we can defy the odds here at Easterns.

July 31, 2016

Excellent The sales people did everything they could to get me in a car today! I'm very happy and will be sending all my friends and family here! More

by SteelerzGurl21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

Thank you for showing us your appreciation for our customer service. It is our honor to serve you! We can't wait to see your family and friends come to Easterns.

July 30, 2016

Dynamic Customer Service Jonathan De La Espada was great!!! He put my fiancé and I at ease. He answered all our questions...didn't rush us when we didn't understand. Him n Mr. More

by Lewisashby23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jonathan De La Espada
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

Your opinion is needed here at Easterns. We are so thrilled to know that Jonathan and the rest of our team were able to pu a vehicle that you like and are comfortable with.

July 30, 2016

super helpful Ricky and Tony were easy to work with and worked with my schedule. I explained my needs and they were able to deliver what I was looking for. More

by valrob89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore, Tony Soukphouangkham
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

Great! We are glad to know that both Ricky and Tony were able to work with you and provide you with a good Easterns experience.

July 30, 2016

Efficient! The entire process was seamless and efficient! From the test drive to completion of the financing paperwork, I was pleased with the service, customer More

by Nilsa Grange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Onufrak
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

Happy to hear this! We love it when our customers are pleased with their visit! ;)

July 30, 2016

Great customer service He was great very friendly and quick service. I will def. Tell family and friends to come see Irving pacheco. Great customer service. And service was More

by Cridgley5949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco, Tony Soukphouangkham
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

Yes, we love recommendations! Please send all of your loved ones over to us.

July 29, 2016

Awesome! I have horrible credit with a bad history and they were able to get me into a 2015! Thanks guys! I really appreciate everything you did for me! More

by Cjseip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

It's certainly good to know that you did not let your bad credit stop you from coming to Easterns. We work with customers of all backgrounds. Congratulations on your vehicle! We hope to see you again.

July 29, 2016

Amadou Sow Very nice sale person ... Took good care of me... I did not think I could get a car with my credit ... Best place for people with no hopes ...👏🏽� More

by Mathias07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Vannavong, Tony Soukphouangkham
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

It's great to know that you enjoyed our team's customer service during your visit with us. Everyone here works very hard to give our customers what they deserve. We hope that you come back again!

July 29, 2016

great service They gave me no hassel I knew exactly what I wanted and they made sure I left with my the exact car I previewed online More

by abishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Kinemore
Aug 01, 2016 -

Easterns Automotive Group of Laurel responded

That's how buying a car should be! We are glad that you got the exact vehicle that you wanted. Congratulations!

July 28, 2016

New Car I don't have the best credit, but Ricky and Jesus worked hard and were able to get me into a car!! I am so thankful and would recommend them to anyone More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Jul 29, 2016 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Both Ricky and James will be thrilled to know that you enjoyed your experience.

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