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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,766 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,766 reviews

July 23, 2016

Great Experience Great salesperson, Irving Pacheco. Friendly and provided great customer service I will most definitely come back to this dealeeship for future purchas More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Irving Pacheco
Jul 25, 2016 -

Easterns Automotive Group of Laurel responded

Both Vinny and Irving will be so glad to hear this! We certainly try to make sure our customers are provided with the best customer service possible.

July 22, 2016

Excellent! The customer service was outstanding from the very moment I pulled up until the moment I walked out with the keys to my new car. Hassle free and every More

by Sansay23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jonathan De La Espada
Jul 25, 2016 -

Easterns Automotive Group of Laurel responded

Wow! We will be sure to share your positive feedback with both Jonathan and Jesus. It is great to know that you had a great experience with us! Please share your Easterns experience with loved ones.

July 22, 2016

Very Helpful Was Very Helpful and Nice, he tried looking at every choice we had, he went above and beyond for us because I really need a car so him helping us out More

by ADiamond95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gerard
Jul 22, 2016 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your Easterns experience. Please come back and visit us again.

July 21, 2016

Awesome experience Irving and Jesus were awesome. They gave me the best customer service I've experienced at any dealership ever. They work on my deal until they got me More

by Charles E Billings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Irving Pacheco
Jul 22, 2016 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. Irving and Jesus will be so happy to know that they were able to help you make this happen.

July 21, 2016

Excellent service Today I bought a vehicle and Jonathan and Jesus were both extremely helpful, with this being my first vehicle purchase I was dreading the fact that I' More

by Theenatethomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jonathan De La Espada
Jul 22, 2016 -

Easterns Automotive Group of Laurel responded

We certainly appreciate your reccomendation to your friends. We are so glad to know that you enjoyed your Easterns experience. Jonathan and Jesus will be thrilled to hear this!

July 21, 2016

Great experience with my salesman! Salesman Amadou Sow was helpful and willing to get me the car I was looking for as soon as came onto the lot. The financing team helped beat my loan I More

by Kingb1k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2016 -

Easterns Automotive Group of Laurel responded

Wow! We love hearing stories like this because it makes our job worth it. Congratulations on your vehicle!

July 20, 2016

Excellent Experience! I've never purchased a used vehicle before and was a bit nervous. Gerard welcomed my husband and me at the door and right away, I felt at ease. He m More

by Cakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gerard
Jul 20, 2016 -

Easterns Automotive Group of Laurel responded

No need to be nervous here at Easterns! We're glad to know that we made this process easy and enjoyable for you! Congrats on your vehicle.

July 20, 2016

They will work hard to get what u want! Hard Workers.They worked had to get what I wanted.Prices were a little more than expected but great dealership..Im happy with my car so far.I would r More

by Tygirl1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gerard
Jul 22, 2016 -

Easterns Automotive Group of Laurel responded

That's our job! We take pride in doing any and everything we can to help our customers get in the vehicle of their choice. We sure do hope to see you again! ;)

July 19, 2016

Awesome customer service In general, car purchasing is not something that most people look forward to. I walked in knowing the car I wanted to see and how much I wanted to pay More

by erinforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Tony Soukphouangkham
Jul 19, 2016 -

Easterns Automotive Group of Laurel responded

EXCITING! We appreciate your kind words and your honest review. It is so great to know that you had a great car buying experience. We are glad to know that our staff was able to assist you with all of your questions and concerns.

July 19, 2016

Excellent Customer Service ! When I walked in to the dealership I was helped almost immediately. I felt like family. I was not pressured into any deal but felt like the prices an More

by Dkaye4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Mark Gannett
Jul 20, 2016 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We are glad to know that you felt like family. Our team strives to provide great customer service. Mark will be so hapy to know that you enjoyed your visit. Congrats on your Honda!

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