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Easterns Automotive Group of Laurel

4.8

1,485 Lifetime Reviews

9950 Washington Boulevard, Laurel, Maryland 20723
Call (877) 926-3623

1485 Reviews of Easterns Automotive Group of Laurel

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April 16, 2018

"Went above and beyond"

- ibekaycee

I would like to start out by saying that this place was honestly my last choice. I really didn’t have high expectations for my outcome here. However, I was more than pleasantly surprised by my experience with the sales reps. I had such a positive experience. From “scoping” the place out the day before and speaking with Tony (frustrated with my own situation and all), calling the next day to explain my situation to Jeremiah, him working hard with Jesus to find me a car with my picky a** guidelines, and placing me with Dozie (who was like the most upbeat positive person on earth or something). Everything went so smoothly that I actually left surprised. If there is anything I could say, it’d be that this was the best dealership I’ve been to. Thank you so much to everyone who helped me. Shout out to the dude with the dreads that asked me if I was good the day before.

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Recommend Dealer
Yes
Employees Worked With
DOZIE NWACHUKU
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Squireewel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
jeremiah jones
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesus Santos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dread guy
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

We cannot thank you enough your being so transparent and honest. It's nice to know that we were able to change the perception you had about us. It's true that sometimes you just have to experience things for yourself and form your own opinion. Congratulations on a wonderful purchase!

April 16, 2018

"Buying a vehicle "

- tbonsu2424

I came to Eastern Motors, and wow amazing. Mr. Francis Karoma took great care of me. I don’t make it a point to learn people’s full names, but when they give great customer service like this, i don’t mind. Thanks a million.

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Recommend Dealer
Yes
Employees Worked With
Francis Koroma
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vinny Vannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesus Santos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

April 16, 2018

"The best services in the DMV"

- Coachumup Eastern Motors

I didn't have high expectations but Floyd and Venny took care of me thanks guys hope to see you in two years when I can afford one them luxury cars

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Recommend Dealer
Yes
Employees Worked With
FLOYD WHITLOCK
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vinny Vannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Floyd and Vinny will be glad to hear from you. We'll definitely see you again!

April 15, 2018

"Great"

- Roni0610

I had an excellent salesman. He explained the process and even though his main objective is to sale a vehicle he was concern with my needs/desire. I am leaving not feeling like my finances have been xxxxx.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : N/A
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

April 14, 2018

"Got us financing"

- HappyCustomer

The guys getting you in for you appointment straight lie, your job is not your credit. However they were able to get us financing when hope seemed lost for a vehicle we wanted and payments we could afford. Flloyd was a wonderful salesman and made a difficult situation easier. I would recommend Easterns.

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Recommend Dealer
Yes
Employees Worked With
FLOYD WHITLOCK
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jonathan De La Espada
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jesus Santos
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

We're glad that everything worked out well for you! Please do recommend us to your family and friends - we love serving new customers!

April 14, 2018

"Awsome"

- Jackie821

When I walk into Easterns my salesperson Shawn. Made me feel very welcome. He went out of his way to make this deal happen because my credit wasn’t where it needed to be his professional and very caring. Thank You Shawn

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Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Hello Jackie, Welcome to the Easterns family! We are so glad that you chose to stop by and give us a chance. You are greatly appreciated! Come back again!

April 14, 2018

"Thank you Shawn "

- Tsoto

Thank you Shawn for getting this deal done. I walked away with a beautiful car that I’m very happy with. Customer service was outstanding!

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Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

You're the one that we have to thank. Shawn said that you were an absolute pleasure to work with. Enjoy your new ride!

April 14, 2018

"Great Customer Service "

- Eastwrns#1

The car buying experience was totally stress free. Jared was knowledgeable, helpful, kind, and professional. I will return to Easterns and will highly recommend Jared Davis.

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Recommend Dealer
Yes
Employees Worked With
Jared Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jonathan De La Espada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Thank you in advance for recommending us! We're honored by all of your kind words and positive feedback.

April 13, 2018

"Exceptional service by Tony"

- Brandyhough

He went above and beyond. I highly recommend going to him. Worked with me having bad credit and berry very friendly.i tried several dealerships before but should have started here

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Recommend Dealer
Yes
Employees Worked With
Tony Squireewel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vinny Vannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

April 12, 2018

"Very pleased with service"

- Jessp

We had a great experience. Jamar, did everything in his will to help my husband and I get our first car together. We are pleased with his hard work and service

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Recommend Dealer
Yes
Employees Worked With
Jamar Royster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 17, 2018 -

Easterns Automotive Group of Laurel responded

Congratulations to you and your husband! We're glad your purchase went well. We hope to see the both of you again in the future!

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